2000 Jeep Grand Cherokee Latch Problems
- 43
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 43 stored complaint records:
- 0 indicate a crash
- 0 indicate injury
- 1 indicate fire
What owners report
- door locks · 17 records
- door lock · 9 records
- lock unlock · 8 records
- passenger side · 7 records
- safety issue · 6 records
- passenger door · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 13 |
| 1–30k mi | 5 |
| 60–100k mi | 5 |
| 100–150k mi | 2 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Latch
Automatic locks failed intermittently. The consumer was concerned that occupants will be unable to get out in case of an emergency. *ak
ODI 10055946
Latch
Passenger's side door failed to open either automatically or manually. Door was equipped with child safety lock. *ak
ODI 10053776
Latch
Power door locks lock and cannot open doors. Front passenger door locked 12/23/03 and rear drivers side locked 1/11/04. You cannot get the doors open by any method. *cb
ODI 10053283
Latch
Eletronic door locks would not operate properly on the front passenger door side. It would make a loud whirring noise when trying to activate the locking system. It made it impossible to get in or out of the vehicle. We were lucky that there was no emergency to get out of the vehicle. I have noticed a large amount of other situations regarding this type of incident.*ak
ODI 10050804
Latch
On 2000 jeep grand cherokee laredo, 3 different doors have failed and you can't open the doors until you replace something called a "door actuator." of the 5 doors on the jeep, 3 have failed and 3 new actuators installed. 2 failed while on warranty (12/2002) and the third just failed, 12/2003. *la
ODI 10049362
Latch
Right passenger door began making a loud grinding noise when locked. Occasionally, it will not unlock automatically with the rest of the doors, and i have to reach through the front passenger side and slide the door unlocked. I have children, and this could be very dangerous if there was a situation where i needed to quickly get them out of the car. *jb
ODI 10064442
Latch
Power locks on the jeep have recently failed to operate properly. Unlocking the jeep causes a loud screaching sound and now 3 locks fail to unlock leaving the passenger unable to get in or out of the vehicle. This could be considered a hazardous situation if an accident were to occur and the occupants were unable to exit the vehicle. Observation of similar reports to this complaint forum shows a track record of…
ODI 10050903
Latch
I have taken my 2000 grand cherokee twice this year for replacement of the "actuator" and the door latch. This affected both doors on the passenger side of the vehicle and is now moving to the drivers side. The lock will make an awful sound while locking and unlocking. It will eventually freeze up and neither lock or unlock. Each time covered under extended warranty although paid a deductible. The dealer will not…
ODI 10041370
Latch
No one was killed, potential lock out of vehicle. *nm
ODI 10175742
Latch
Front door locks broke, keeping the doors from opening from the inside of the vehicle. Consumer will contact manufacturer. *ak
ODI 10105127
Latch · Latches/Locks/Linkages · Lock
Safety issue: power door locks inoperable. 2000 jeep grand cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus…
ODI 10000637
Latch
Locking mechanism is wearing internally. Locks will engage intermittently. Dealership is aware of t problem.*ak
ODI 8018770
Latch
Both front and rear side doors are unable to open from outside. Dealer contacted. Feel free to provide any further information.*ak
ODI 8015296
Latch
When doors are locked door locks malfunction, preventing occupants of the vehicle from exiting or entering. Doors fail to unlock. Consumer has noticed a noise coming from the door locks when attempting to unlock doors followed by engine light illuminating on the dashboard. Consumer has contacted dealer, and locks on the doors are being replaced. Please provide any further details.*ak
ODI 8002346
Latch
2000 jeep cherokee door locks 7 failures, does not lock when underway
ODI 10000896
Latch · Rotor · Suspension
I bought the 2000 jeep grand cherokee car brand new, one year later we had to have the rotors replaced, six months later we had to replace the brake pads. Six months after that, the automatic door lock on the diver's side started making loud screeching noises whenever you lock and unlock the door, a dealer looked at it and estimated $700 to have it repaired. We've been having fron suspension problems, and the…
ODI 10059967
Latch
While driving, locking mechanhism is inoperable. Vehicle makes a buzzing noise and locks become inoperable. Consumer feels this is a safety issue. Consumer has taken vehicle to the dealer four times to have vehicle repaired. *ak consumer states that you can not get in or out *slc
ODI 8010126
Latch · Service Brakes, Hydraulic · Windshield Wiper/Washer
When the consumer applied the brakes they pulsated, which caused the vehicle experienced extended stopping distance. Dealer notified. *ak consumer wouldn't let her 15 yr. Old daughter drive the vehicle in fear of the brakes failing, nor would she sell it. The vehicle had been to the mechanic many times and the problem continued to exist. *ph. The rotors and pads were replaced several times. The driver's side door…
ODI 10031402