2002 Jeep Grand Cherokee Power Window Devices And Controls Problems
- 56
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- side window · 21 records
- window regulator · 19 records
- passenger side · 19 records
- power window · 14 records
- window regulators · 10 records
- window fell · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 19 |
| 30–60k mi | 16 |
| 1–30k mi | 2 |
| 100–150k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Window Devices And Controls
Dt*: the contact stated the front passenger side power window failed to operate, and would not roll up. The vehicle was inspected by the dealer, who determined the window regulator needed to be replaced. Afterwards, the front driver side power window failed to operate. The vehicle was inspected by a dealer, who determined the window regulator needed to be replaced. The manufacturer was alerted.
ODI 10176122
Power Window Devices And Controls
Dt*: the contact stated while depressing the automatic power window control for the front passenger side window, it failed to operate, and would not roll down. Two weeks later, the front driver side window failed to operate as well in the same fashion. The dealer was alerted. Updated 2/12/2007 - *nm
ODI 10175321
Power Window Devices And Controls
On october 13 2006, passenger side window stopped functioning, on december 4 2006, driver side window stopped functioning, it was a loud pop and the window stopped working and would slide down by itself. *jb
ODI 10175320
Power Window Devices And Controls
Power window regulators have failed on all four windows on my 2002 jeep grand cherokee. I know that i am not the only one with this problem, and if enough people have been affected, hopefully nhtsa will pressure the manufacturer into recalling these vehicles. *jb
ODI 10175028
Power Window Devices And Controls
2002 jeep with broken window regulator and motor**nar**cc the front passenger window would not operate and it was in the down position. The second time the problem happened, the window was rolled down about 2 inches, but it continued to roll itself down. *jb
ODI 10179563
Power Window Devices And Controls
On 10-30-06 the driver side window of my 2002 jeep grand cherokee failed. I was informed by the dealer that it was probably a regulator and the cost would be approximately $550.00. The jeep has 33,000 mile on it and has a 7 year 70,000 mile warranty, the dealer stated that the part was not covered by the warranty. I had it replaced at superior window glass, the part and labor costs were $343.00. This should have…
ODI 10172566
Power Window Devices And Controls
I see my first complaint about my 02 jeep grand cherokee overland. My second complaint didn't make it on the list. Since then i've have 2 more window regulators go out. Wrote letters to jeep and anyone i can think of. No responces!!! This is a very serious safety issue. We were out to dinner and the window right next to the infant car seat had fallen into the door and a very cold night it was. On our way home, the…
ODI 10177265
Electrical Heating Element · Power Window Devices And Controls
Visibility: defroster/defogger system:windshield:blower blend doors and recirculation doors no longer function. To my knowledge, this is a design flaw and will affect every 1999-2004 jeep grand cherokee with auto climate control. The dealerships request a ridiculously high price for repairs. Jeep/chrysler should step up and correct this malfunction in their faulty product. *jb
ODI 10184700
Power Window Devices And Controls
I bought my 2002 jeep grand cherokee new. Since that time i have had to replace the regulator in the window mechanism three times. The front driver's side window went out while the vehicle was still under warranty. The front passenger side window went out after three years and the rear driver's side window went out six months later. In all cases when this happened the window falls down into the door and will not…
ODI 10171429
Power Window Devices And Controls
Front drivers side window regulator failed and window fell into door. *nm
ODI 10171679
Power Window Devices And Controls
Dt*: the contact stated the passenger side front and rear and the driver side front power windows slid down on their own and would not come back up. There was a broken white plastic piece noted inside the window. The contact replaced the driver side front window. The dealership was contacted. Additionally, once while driving on a dry highway at 60 mph, the cruise control was set at 60 mph; when the contact depressed…
ODI 10167551
Air Conditioner · Power Window Devices And Controls · Steering
2002 jeep grand cherokee. Steering wheel began making strange sounds. Steering gear and associated parts were replaced. Shortly after, strange sounds returned, the steering began to become completely unassisted at low speeds for a brief second. The problem causes quite a scare and causes temporary loss of control. This is associated with low speed idle. Damage is imminent without repair. This problem is well…
ODI 10171261
12v/24v/48v Battery · Air Conditioner · Automatic Transmission · Power Window Devices And Controls · Pump · Rotor
After reading almost all complaints with other 2002 jeep grand cherokees, i have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (i work for a car dealership) last month, i have had almost $500.00 worth of repairs for my power steering…
ODI 10165894
Power Window Devices And Controls
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that front and back driver and passenger side power windows could not be opened. He has taken the vehicle to the dealer and they stated that it would cost $358 to have the window repaired. The current mileage was 41,000 and the failure mileage was unknown. Updated 09/11/07 *tr
ODI 10197485
Power Window Devices And Controls
I shut the passenger door and my window fell. This is the third time this year for this to happen. First it was the driver side and then the driver side passenger window. The guy at the jeep place said that this is a common failure with the grand cherokee. This is $450 for each time. *nm
ODI 10165020
Power Window Devices And Controls
Faulty window regulators in 2002 grand jeep cherokee. Chrysler paid for the second window but refuses to pay for the first one after receipt was requested and provided. Very common problem with this model according to the dealer but chrysler has refused to issue a recall. Window drops down and creates a safety issue. *tr
ODI 10216636
Power Window Devices And Controls
I have a 2002 jeep grand cherokee and i have now had the third different power window failure since i bought the vehicle new. The window, when fails, falls down in its track and on one occasion happened while i was driving and it startled me. I have spent hundreds of dollars on the previous two failures only now to have a third failure. Both front windows failed and now the rear left has failed. *jb
ODI 10164322
Power Window Devices And Controls
Drivers and passenger side windows have fell inside the door while parked. Chrysler needs to replace this defective part that controls the window. When this happens it leaves your car unprotected to thieves and weather conditions. *jb
ODI 10161929
Power Window Devices And Controls
2002 jeep cherokee, driver and passenger side window regulators failed. The driver side regulator had to be replaced twice. *kb *nm***nar***
ODI 10163713
Power Window Devices And Controls
Front passenger side electric window cable broke. Window would not move and then fell inside of door. Dealer stated that this is a common problem. Approximately one year ago same problem happened with driver side front window. *jb
ODI 10156956
Power Window Devices And Controls
My 2002 jeep grand cherokee has only 55k miles on it and the door\regulator motor for the drivers side and passenger side windows broke. I was informed that this is a common occurrence with jeeps. This is not normal that there are failures of this type. It is 650 dollars to replace both door regulators. This issue needs to be resolved. *jb
ODI 10151281
Power Window Devices And Controls
Mid summer my driver side window fell down, i thought with the help of my 5 year old son. The dealer charged me $500 to replace the power window actuator. Today, my passenger window fell also. I'm on disability, haven't worked in almost a year - how can i afford to fix this same problem again? I'm glad to see i'm not the only one. *jb
ODI 10143147
Power Window Devices And Controls
Right rear passenger power window regulator failed on 10/3/05, and the window fell down. Cost to replace $370.00. While at the repair shop picking up the vehicle, the right front power window regulator failed. Regulator also had to be replaced, total for the day $725.00. *nm
ODI 10139164
Power Window Devices And Controls
On 9/6 driver side power window regulator failed. Went to firestone for repair cost was 420 dollars. 2nd time part was replaced, first time was within warranty period. 3 days later same exact part failed in passenger side door. Car has less than 50k miles on it. *jb
ODI 10136226
Power Window Devices And Controls
I was picking up my children from school on 8/26/05 when we had got home the kids had got out of the car and when my son shut the left passenger side door the window fell down and i had it on lock tried to get it to go back up you could here the motor but it would not take it up but it would take it down. Finally had to put a garbage bag over it until i could figure out how to get it up. Called to find out how much…
ODI 10136421