1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Power Window Devices And Controls

2002 Jeep Grand Cherokee Power Window Devices And Controls Problems

56
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • side window · 21 records
  • window regulator · 19 records
  • passenger side · 19 records
  • power window · 14 records
  • window regulators · 10 records
  • window fell · 10 records

Mileage in stored records

BandRecords
60–100k mi19
30–60k mi16
1–30k mi2
100–150k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 24, 2013 · 115,000 miles

    Power Window Devices And Controls

    I have owned my 2002 jeep grand cherokee laredo for 10 years. I purchased the car new from liberty auto city in libertyville, il. At 80,000 miles, i was leaving for school when i noticed my driver side window had fallen into the door. When i tried to use the switch to raise the window, it did not work. I took this car to the dealership, they knew right away that i had a problem with the window regulator, and they…

    ODI 10504781

  • June 16, 2012 · 63,000 miles

    Power Window Devices And Controls · Visibility/Wiper

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the front driver, front passenger, and rear passenger side windows failed. The contact took the vehicle to a mechanic and was told that the motor for the windows failed. The vehicle was repaired. The failure mileage was 63,000 and the current mileage was 71,000. *tr

    ODI 10501219

  • May 2, 2011

    Glass, Side/Rear · Power Window Devices And Controls

    2002 jeep grand cherokee. Consumer states problem with front window regulators *tgw the front window regulators were replaced by an authorized jeep repair facility three times in the past 14 months. The consumer stated based on owner reports, the plastic piece on the window lift mechanism that held the cable appeared to be at least part of the problem.

    ODI 10467483

  • May 27, 2010 · 92,000 miles

    Power Window Devices And Controls

    Driving along the highway when the passenger window started to go down by itself. I had some paperwork in the car and it started blowing around, causing me to become distracted and nearly hitting another car on the highway until i was able to pull over safely. The window regulator failed, which is a common problem with the jeep grand cherokee. *tr

    ODI 10332694

  • April 20, 2010 · 71,000 miles

    Power Window Devices And Controls

    Failure of both passenger and driver front window control mechanisms within 17 months of each other. Replacement is $545.00 each, with two hours labor ($212.00) being charged when it took less than 1 hour to complete replacement. Service was at a jeep dealership. *tr

    ODI 10330222

  • October 30, 2009 · 72,000 miles

    Power Window Devices And Controls

    In may 2009 my passenger front window regulator went out. My local jeep dealership said that jeep makes cheap window regulator parts and this is a common problem with jeeps. Yet they wanted to charge me $497.00 to fix problem. I went ahead and fixed it, because i couldn't drive around with a window rolled down everywhere i went. Now 5 months later the passenger rear window has also broken, due to the same problem…

    ODI 10290943

  • May 18, 2009 · 81,000 miles

    Engine And Engine Cooling · Power Window Devices And Controls

    I own a 2002 jeep cherokee 4x4 quad drive ,i recently broke down had to be towed. The problem was cooling fan. Due to the relay switch. This is just one of many electrical problems i have with this jeep the door lock motors failed the windows failed on both driver and passenger side doors the bk hatch failed. The cost for the relay pkg was 347.59 i have yet to replace passengerside window operator and driverside…

    ODI 10269465

  • March 29, 2009

    Power Window Devices And Controls

    I own a 2002 jeep grand cherokee laredo. In the spring of 2007, my driver's side window regulator broke (the window fell, would not roll up or down). I had it replaced. In october 2007, the same thing happened to my passenger side window. In may 2008, the same to my right rear passenger window, and in sept 2008, the same to my left rear passenger window. All windows have failed within one year of each other. The…

    ODI 10263577

  • December 3, 2008 · 150,000 miles

    Power Window Devices And Controls

    The windows in this jeep have always worked great. On december 3th, we rolled the window down, but it wouldn't go up. The regulator in the passenger side front window broke and the window will not roll up. It will soon be fixed. *tr

    ODI 10251205

  • August 30, 2008

    Power Window Devices And Controls

    3 out for 4 regulators had to be replaced on my 2002 grand jeep. *tr

    ODI 10240476

  • August 17, 2008 · 73,000 miles

    Power Window Devices And Controls

    2002 jeep grand cherokee limited (v8) went out to car this morning and driver side windows was half down in door - tried to roll it up - nothing. Window then fell into door frame completely - regulator problem with plastic part. *tr

    ODI 10238971

  • April 8, 2008 · 50,654 miles

    Power Window Devices And Controls

    While rolling up driver side front window, heard a loud noise within car door. Window then fell into door and would not go back up. Informed by dealer that the regulator was broken. Service dept stated that this happens frequently because the part is made of plastic. Was charged $295 for replacement part. Exact same thing happened to my brother, who also owns a 2002 jeep grand cherokee, two months ago. *tr

    ODI 10224375

  • December 10, 2007 · 80,590 miles

    Power Window Devices And Controls

    While driving, the front passenger side window slid down in its track. I had to pull over and pull the window up by hand. The same thing happened to my jeep's front driver side window on 12/22/05, except that occurred at night and it was 15 degrees outside (lived in ny at the time)-had to drive half an hour home with the window wide open. *tr

    ODI 10211871

  • December 8, 2007

    Power Window Devices And Controls

    I have a 2002 jeep grand cherokee. I have had to have 3 window regulators replaced. I only have one left, who knows when that will go, perhaps next year, because it seems one breaks per year. I have had each of these replaced at a chrysler dealer. Chrysler is quite aware that this is a problem with it's vehicles, but is unwilling to do anything about it, because it is not a "safety issue". This part with labor is…

    ODI 10211356

  • November 25, 2007 · 70,000 miles

    Power Window Devices And Controls

    While vehicle was parked, driver side window fell, and power window control failed to raise the window. It is now stuck in the half-open position, pending repair. My research shows that this is a common recurring problem among jeep owners, and that the repair is approx. $400 for each incident. Given the hundreds of owner reports i have since discovered for this exact problem, chrysler should issue a recall to both…

    ODI 10209862

  • November 23, 2007 · 3,000 miles

    Power Window Devices And Controls

    We have a 2002 jeep grand cherokee and since the first month that we purchased it nwe we have had problems with the window regulators breaking. We have now had four to break in the five years that we have had the vehicle. The first one that broke was repaired under warranty, but the other three have taken place since the beginning of august of this year. The first window regulator that we had to have repaired by the…

    ODI 10209780

  • October 15, 2007 · 88,500 miles

    Power Window Devices And Controls

    I have owned my 2002 jeep grand cherokee for 2 years now. Overall i have loved the car but two weeks ago on the way home the driver's window just dropped into the door. Thinking that was odd and a rarity we continued home. Later that evening the left passenger window did the exact same thing. I decided that this wasn't a rarity but some sort of defect and turned to the internet to find out what i should do about the…

    ODI 10207891

  • September 9, 2007 · 36,000 miles

    Power Window Devices And Controls

    In april 2007 the passenger power window of my 2002 jeep cherokee limited stopped working, now 5 months later my drivers power window has done the same thing. Dealership says it's not a recall item...how is this possible? I see on all the blogs that this problem is rampant with 02 grand cherokees. *jb updated 09/26/07 *tr

    ODI 10202371

  • August 26, 2007 · 65,000 miles

    Power Window Devices And Controls

    2nd window regulator on my 2002 jeep grand cherokee within 3 mos that has stopped working. After calling several local parts stores in the area, i was told by most of them that this is a common problem with the jeep. I also learned that the part can only be purchased by jeep directly. I called jeep to find out if the part has been recalled, none available. This part alone is $300, with labor the repair is $459. My…

    ODI 10204762

  • June 24, 2007

    Power Window Devices And Controls

    We own 2 jeep gc laredos, and have had 3 window regulators fail in the last 3 months. The loud pop and the window dropping each time has almost caused crashes. While this wa s not currently a huge safety issue it was definitely a major design fault and jeep should act on it with a recall. Also, like most people we had warped rotors and brake problems from the start , 3 times for the jeep and 2 times for my husband's…

    ODI 10194195

  • June 1, 2007

    Power Window Devices And Controls

    Passenger window motor broke. This was the third window motor to break within 2 years. *tr

    ODI 10251922

  • June 1, 2007 · 69,000 miles

    Power Window Devices And Controls

    Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the power windows failed to operate and all of them would roll down intermittently and without warning. The windows were pushed up manually and a piece of cardboard was stuck in between the windows and the rubber to prevent them from falling. The vehicle was not inspected by a dealer. The failure mileage was 69,000 and current mileage was…

    ODI 10202831

  • April 27, 2007 · 73,000 miles

    Power Window Devices And Controls

    As rolling up power window driver door loud pop which started me. Attempted to roll back down and moved slowly so let up on control button. Window slowly slid into door. *jb

    ODI 10189144

  • March 2, 2007

    Power Window Devices And Controls

    I bought a 2002 jeep grand cherokee limited in december of 06. March 2nd i brought my car to a mechanic because my window would slowly go down, and then would not go up without my assistance. When the mechanic looked at the car, it was my window regulator that was the problem. I had it fixed for $328.00. *jb

    ODI 10184294

  • December 15, 2006 · 57,000 miles

    Glass, Side/Rear · Power Window Devices And Controls

    Fourth time a window regulator has to be replaced.

    ODI 10176520