1. Jeep Grand Cherokee
  2. Problems
  3. 2003
  4. Automatic Transmission

2003 Jeep Grand Cherokee Automatic Transmission Problems

19
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 19 stored complaint records:

  • 10 indicate a crash
  • 5 indicate injury
  • 1 indicate fire

What owners report

  • engine running · 4 records

Mileage in stored records

BandRecords
1–30k mi9
60–100k mi1
30–60k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 17, 2010 · 112,000 miles

    Automatic Transmission · Engine And Engine Cooling

    Tl*the contact owns a 2003 jeep grand cherokee. The contact was driving approximately 70 mph when the vehicle lunged forward and stalled. The vehicle was towed to her residence. The following day the vehicle operated normally; however, the identical failures occurred on three separate occasions. The vehicle was taken to an authorized dealer. The technician stated that the failure was related to the front control…

    ODI 10321424

  • June 30, 2007 · 57,220 miles

    Automatic Transmission · Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. While driving approximately 60 mph, the contact activated the heated seats, which took approximately five minutes to warm up. Three minutes later, the seat warmed up excessively and caused mild burns to her body. The dealer stated that her vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failure was…

    Fire reported · 1 injury

    ODI 10217459

  • May 25, 2006 · 61,000 miles

    Automatic Transmission

    Drove vehicle into garage stall. Put vehicle in park, opened drivers door, left door open and vehicle running to retrieve personal item from house, went to walk out garage and vehicle started backing out garage. Drivers door caught on garage support pole, twisting door around to front fender as it proceeded out of garage. Dragged myself past tool box and by garage door. Vehicle then proceeded down driveway, did…

    Crash reported · 1 injury

    ODI 10158732

  • May 30, 2005

    Automatic Transmission

    Dt: contact states vehicle shifted out of park while in a parking area. *ak contact and her son were in the vehicle when it started rolling down a hill, the vehicle hit a pool fence. The service dealer would not say why the vehicle shifted out of park. *ak *nm

    Crash reported

    ODI 10125353

  • April 16, 2005 · 23,548 miles

    Automatic Transmission · Park/Neutral Start Interlock Switch

    Wife parked jeep in driveway, placed in park with key out of the ignition. Wife exited the vehicle, walked to the back door, got my 4 year old out of her car seat and placed her on the driveway next to the vehicle. Wife turned around to get her purse off the front seat when the vehicle took off, rolling backwards down the driveway. Wife jumped into vehicle and tried to stop it. Open driver's door struck my fence,…

    Crash reported · 2 injuries

    ODI 10118098

  • February 26, 2005 · 26,470 miles

    Automatic Transmission

    My 2003 jeep grand cherokee when parked in front of my home while i ran in to get my gloves jumped into reverse after closing the door. I was away from the truck for less then 1 min. And it rolled in reverse 75 ft striking a neighbors mobile home. When i got to the truck it was in reverse and had extensive damage to the whole tailgate hatch and glass. Damage was also done to the mobile home. I am contacting a dealer…

    Crash reported

    ODI 10112245

  • January 10, 2005

    Automatic Transmission · Electrical System · Macpherson Strut · Power Train

    Transmission making noise 1 week after purchase, took it in every 2 weeks to have it fixed for first 2 months. Vehicle had 40,000 km. Chrysler dealership answer was for us to do transmission fluid change (our expense), did not stop the noise, gave up after we took vehicle back 5 times, terrible service. Heater motor failed within 1 week of purchase, replace motor switch, heater fan making noise. Rear end was rebuilt…

    ODI 10125039

  • October 22, 2004 · 25,000 miles

    Automatic Transmission

    I put my jeep in park with the engine running, i stepped out of the jeep and then the jeep went into reverse and the open drivers door knocked me down and dragged me. The jeep then crashed into 3 parked cars before it came to rest.*ak

    Crash reported · 1 injury

    ODI 10096387

  • March 26, 2004 · 4,700 miles

    Automatic Transmission · Electrical

    The date below reflects the third time this has occurred. My vehicle has still not repaired to date(4-30-04). The vehicle transmission fails and the vehicle simply fails. After a transmission change it failed again fortunately nobody was harmed. However the company will not replace the vehicle but instead is installing are built transmission. It must be noted that the first incident occurred (approximate mileage)…

    ODI 10068105

  • March 21, 2004 · 500 miles

    Automatic Transmission · Rotor

    I have made 4 trips to the service department for a problem with my brakes. The car shakes when pressure is gently applied to the brakes. The dealer has done nothing except replacing the rotors and the gear box. The problem has not been solved. Also, the car makes a loud klunking noise when the car is put into reverse or taken out of reverse. Once again, the dealer says it is normally, depsite the fact any normal…

    ODI 10062740

  • November 6, 2003 · 12,500 miles

    Automatic Transmission

    Transmission has to be replaced because of a popping and grinding noise when the vehicle is placed in reverse from park or neutral. Transmission was rebuilt after only 2019 miles and has been worked on two times since. Once for a factory recall and the other time for a transmission fluid leak. *ak

    ODI 10045576

  • August 17, 2003

    Automatic Transmission

    I have had to have the transmissision taken out and seals and o-rings replaced 2 times for leaking fluid. The third time it leaked they had to replace the entire transmission.

    ODI 10039567

  • July 9, 2003 · 1,092 miles

    Automatic Transmission

    While the vehicle was in park ,with the motor running, the driver exited and the transmission changed from park to reverse striking the driver and then a gasoline pump barrier. *la

    Crash reported · 1 injury

    ODI 10045077

  • March 16, 2003 · 12,000 miles

    Automatic Transmission

    Car shifts out of park to any gear while ignition is turned off. Once ignition is on, it will not shift unless foot is on the brake pedal. *jb

    ODI 10010695

  • February 18, 2003

    Automatic Transmission

    The vehicle was parked with the engine running, and the emergency brake was not applied, when all of a sudden, the vehicle rolled backwards and hit a tree. No injuries.*jb

    Crash reported

    ODI 10009263

  • October 23, 2002

    Automatic Transmission

    Had just put vehicle (leased) into park position with the engine running. Left vehicle for a short while. Was informed, by a witness, that vehicle had bucked and then started accelerating, fast, backwards. Vehicle then hit another vehicle that was parked. Contacted manufacturer and informed will be sending an independent inspector to check on vehicle. Mr

    Crash reported

    ODI 8022696

  • October 15, 2002

    Automatic Transmission

    Transmission changed from park to reverse while passenger was out of vehicle. Mr

    Crash reported

    ODI 768541

  • Automatic Transmission

    Consumer noticed that after placing vehicle in park while engine was running, and consumer stepped out of vehicle, vehicle jumped into reverse, knocking consumer to the ground, and crashing into the home. *ak

    Crash reported

    ODI 10033980

  • 600 miles

    Automatic Transmission

    While driving, there was a loud grinding and or winding noise coming from the rear. The dealer stated that the gasket and the transmission fluid had flowed on over to the overdrive. The dealer also stated that the transmission was defected. Ts scc

    ODI 10002371