2003 Jeep Grand Cherokee Air Bags Problems
- 234
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 234 stored complaint records:
- 11 indicate a crash
- 14 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- issue failure · 53 records
- part recall · 39 records
- recall issue · 32 records
- recall notified · 26 records
- part needed · 22 records
- failure parts · 20 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 150–400k mi | 25 |
| 100–150k mi | 18 |
| 1–30k mi | 3 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While the vehicle was parked, the driver's frontal air bag deployed inadvertently. The vehicle was not diagnosed or repaired. Rick hendrick jeep chrysler dodge ram fiat (located at [redacted], north charleston, sc 29406, [redacted]) was contacted and informed of the failure. The contact was informed that the orc would be replaced; however, the air bag inflator would…
ODI 11255099
Air Bags
AIRBAG SENSOR CONTINUES TO BEEP
ODI 11192873
Air Bags
I had new orc module as per recall ro6.part no cbszro65aa air bag light still on comes and goes. Had scanned got code p000201 left front sensor failure..i found that the new module on wj models disables the front sensors.they are not needed. Help!!!!!went to dealer he was no help.
ODI 11129145
Air Bags · Seat Belts
Tl* the contact owned a 2003 jeep grand cherokee. While at a stop light, the contact's vehicle was rear ended. As a result, the contact crashed into the preceding vehicle. The driver's side air bag failed to deploy and the seat belt failed to retract. The contact sustained knee and neck injuries that required medical attention. The other driver sustained injuries, but did not require medical attention. A police…
Crash reported · 2 injuries
ODI 11131512
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While the contact was sitting in her vehicle, the air bags inadvertently deployed without warning or impact. There were no injuries. The vehicle was towed to the dealer (helfman dodge chrysler jeep ram, 7720 katy fwy, houston, tx 77024), but they would not touch the vehicle until an investigator performed an inspection. The vehicle was not diagnosed or repaired. The…
ODI 11075456
Air Bags
Tl* the contact owned a 2003 jeep grand cherokee. While driving approximately 55 mph, the vehicle drove into a ditch. The air bags failed to deploy. There were no warning indicators illuminated prior to the failure. The passenger sustained injuries and was taken to the hospital; however, medical attention was not required at the time. A police report was filed. The vehicle was totaled and towed. The manufacturer was…
Crash reported · 1 injury
ODI 11071597
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While driving various speeds, the air bag deployed independently without warning. The contact coasted the vehicle to the side of the road and it was towed to the contact's residence. The contact called geico insurance where an agent assisted with the issue and called the dealer (firkins in bradenton, fl), but the agent was unsatisfied. The agent then called the sunset…
ODI 11011158
Air Bags · Seat Belts
Jeep grand cherokee recall.it was in motion driving on the highway. Occupant restraint control module is ro6 / nhtsa 15v-046 or m35 (12v-527) or n13 (13v-040) i took my jeep to the dealership, they said it was repaired, i believed what they said. I believe they fixed it around 11/07/2016. The seatbelt and airbag came on around 6/3/2017. It is still on today, i do not know what to do about that defect in my vehicle.
ODI 11085054
Air Bags
Tl* takata recall. The contact owns a 2003 jeep grand cherokee. While driving 20 mph, the driver and passenger side air bags deployed without warning or impact. There were no injuries and a police report was not filed. The engineering analyst associate's representative, gary double, had the vehicle towed to spartanburg chrysler dodge jeep (located at [redacted] ext spartanburg, sc 29303 [redacted]), but it was not…
ODI 10992575
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 50 mph, a beep was heard and both frontal air bags deployed without warning or impact. There were no injuries. The contact was able to pull into a driveway. The police was called and the vehicle was towed to the dealer. The manufacturer sent an investigator who determined that the manufacturer was not at fault because the vehicle was under…
ODI 10981039
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While accelerating from a stop light at 3 mph, another vehicle ran the red light and crashed into the front driver's side of the contact's vehicle. The air bags in the vehicle failed to deploy. The contact sustained head injuries that required medical attention. The contact was unaware of injuries to occupants in the other vehicle. A police report was filed. The…
Crash reported · 1 injury
ODI 10972319
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While the vehicle was stationary, the air bag protruded from the dashboard. In addition, the air bag bent the dashboard of the vehicle and made a loud noise while driving various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 168,817.
ODI 10925018
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v3046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10907961
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10897757
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 38 mph, the driver side air bag suddenly deployed. Moments later, the passenger side air bag deployed. There was no front end damage or impact to the vehicle. The vehicle was taken to the dealer, but no further information was available. The manufacturer was not notified of the failure. The failure mileage was 240,000.
ODI 10916127
Air Bags · Engine
Tl* takata recall. The contact owns a 2003 jeep grand cherokee. While driving approximately 5 mph, smoke appeared from the engine compartment and the check engine light illuminated. The vehicle was pulled to the side of the road and the smoke smelled like burning wires. The failure was not diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact also received…
Fire reported
ODI 10894070
Air Bags · Engine
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the check engine and air bag warning indicators illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was 212,000. Parts…
ODI 10888541
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 2 mph on june 15, 2016, the air bag warning indicator illuminated. Immediately after, the air bags deployed without warning or impact. There were no injuries. The vehicle was taken to the dealer for inspection. A week later, the contact received a letter stating that they refused to repair the vehicle because they did not believe the…
ODI 10896684
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 65 mph, the vehicle filled with smoke and the driver and passenger side air bags deployed without warning or impact. The contact sustained unknown injuries that required medical attention. A police report was not filed. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification…
1 injury
ODI 10881756
Air Bags
While at a stop sign, both side air bags "exploded" with a large bang and covered all side windows of this vehicle. We were fortunate that the vehicle was stopped rather driving and possibly causing a serious injury to both my wife and myself
ODI 10871339
Air Bags · Seat Belts
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag light illuminated after the vehicle was serviced per nhtsa campaign number: 15v046000 (air bags). The contact stated that the failure recurred whenever the vehicle was started. The vehicle was taken back to the dealer where the technician stated that the seat belts were the cause of the failure. The vehicle was not repaired. The…
ODI 10884548
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10851399
Air Bags
Tl* takata recall. The contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired after calling two dealers. The…
ODI 10920466
Air Bags · Glass, Side/Rear · Seat Belts · Service Brakes, Hydraulic
2003 jeep grand cherokee. Consumer writes in regards to restraint control module replacement parts not available to repair recall and window motor regulator assembly problems. *smd also, the passenger and driver side front window motor regulators broke, the cd player malfunctioned, the passenger seat belt pretensioner was inoperative and the brakes were not performing as designed. *jb
ODI 10851590
Air Bags
I have received many recall notices about the occupant restraint control module for my vehicle. I have taken my car to the nearest jeep dealership to get it serviced. Each time they say that they do not have the parts to fix this recall. I do see the need to inform me of the recall if the dealership is not taking the recall seriously and are making little no efforts to complete it.
ODI 10838836