1. Jeep Grand Cherokee
  2. Problems
  3. 2003
  4. Defroster/Defogger/Hvac System

2003 Jeep Grand Cherokee Defroster/Defogger/Hvac System Problems

49
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 49 stored complaint records:

  • 0 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • passenger side · 16 records
  • blend doors · 13 records
  • blend door · 12 records
  • safety issue · 7 records
  • heat passenger · 6 records
  • ventilation system · 6 records

Mileage in stored records

BandRecords
30–60k mi22
60–100k mi12
100–150k mi2
1–30k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 16, 2015

    Defroster/Defogger/Hvac System · Electrical System

    Heat stops working - issue with doors inside engine - spoke with mechanic said very common on these vehicles and should be recalled. *tr

    ODI 10672953

  • January 2, 2013 · 92,452 miles

    Defroster/Defogger/Hvac System

    Vehicle's heating system is defective...heat only comes out on passenger side and not driver's side, a internal defect in heating mechanics (door's that control heat ) in researching online appears that this is a common issue with jeep owners in this year range and should be a recall that the manufacture is responsible for. Please advise. [xxx] information redacted pursuant to the freedom of information act (foia),…

    ODI 10490782

  • March 1, 2012 · 98,000 miles

    Defroster/Defogger/Hvac System

    Poor design and cheap plastic parts led to premature failure of the heater/ac blend doors that control the air flow of the heater and air conditioning system. This problem has existed on the 1999 to 2004 jeep grand cherokee. Why didn't chrysler repair the defect instead of waiting 6 years? The dealer charges $ 1300.00 to make this repair.the actual part is about $30.00. Chrysler should be held accountable for this.…

    ODI 10452081

  • December 10, 2010 · 110,000 miles

    Defroster/Defogger/Hvac System · Equipment

    2003 jeep grand cherokee heater/defroster failure. Intermittently while driving, the heater/defroster stops blowing hot air and blows cold. I live in a city where we get snow and fog, and temps go below zero. Having a malfunctioning defroster is a safety issue. This has occurred in a snowstorm, and i had to park the vehicle beside the road and call a family member to pick me up because i could not keep ice from…

    ODI 10389637

  • October 24, 2010

    Defroster/Defogger/Hvac System

    2003 jeep grand cherokee laredo: heater/defroster intermittently blows cold air while driving. While driving in the winter with heat and/or defrost on and temp control turned to warm/hot, suddenly there is cold air only. In rain/snow windshield will frost over making it impossible to see. This defect may only last a few minutes, maybe longer. If i stop the engine for a minute or two, and don't touch the heater…

    ODI 10362549

  • September 28, 2010 · 40,000 miles

    Defroster/Defogger/Hvac System

    I purchased a 2003 jeep grand cherokee limited in 2007 and it had 25,000 miles and one owner. At 40,000 miles the blend doors failed due to defect of cheap plastic and shoddy construction. Most jeep dealers want $1500.00 to repair this issue. This is a safety issue and chrysler should be held responsible and pay for full repair of this malfunctioning design. *tr

    ODI 10397224

  • December 15, 2009 · 43,000 miles

    Defroster/Defogger/Hvac System

    Intermittent heat and defrost it finally went out took it to repair shop the pigtail was melted and had to be replaced blow motor works but the dampener doors won't open to let heat or defrost work. Jeep says it is a common problem with the 2003 jeep grand cherokee limited edition but they wont fix it because they say it is not a safety issue. If you cant see out of your windows you cant see to drive and you scrape…

    ODI 10311150

  • December 15, 2009 · 82,000 miles

    Defroster/Defogger/Hvac System

    Jeep 2003 grand cherokee hvac unit. Automatic temperature control unit. No heat or ac on passenger side. First time last summer for two days, then it came back. Last week, no heat on passenger side. On 12/19/09 went to jeep dealership, charged $ 99.00 for diagnostic and told is a problem with the blend doors; price to fix $ 1,400- 2,100 . Searched the internet about it and found a chrysler jeep service bulletin #…

    ODI 10296441

  • November 13, 2009 · 60,000 miles

    Defroster/Defogger/Hvac System

    I bought my 2003 jeep grand cherokee with 60,000 miles on it in phoenix it was hot and i did not check the heater. The next night i drove it back to flagstaff and the temperature dropped to 25 degrees. I was not expecting to be in a vehicle without heat and was very cold and could not feel my feet by the time i got to my house. I have had frostbite and am very susceptible to the cold. I feel that while heat may not…

    ODI 10292238

  • November 7, 2009

    Defroster/Defogger/Hvac System

    Blend door malfunction- unable to regulate temperatures. Extremely costly fix. *tr

    ODI 10327567

  • September 27, 2009 · 92,000 miles

    Cooling System · Defroster/Defogger/Hvac System

    The heating/cooling system on my 2003 grand cherokee is an insult to the other qualities of this vehicle! The internal doors that direct air through the system is extremely cheaply made. Mostly plastic-a very poor grade! The dealer says it will cost close to a $1000 to repair and he wouldn't guarantee it would not happen again. I think chrysler should be responsible for something this poorly made. It is no wonder…

    ODI 10285447

  • March 29, 2009

    Defroster/Defogger/Hvac System

    My 2003 chrysler jeep grand cherokee blows only cold air on passenger side. I was told that i needed heater case repairs for around &1000.00. This is nuts as jeep is aware of this on going problem and should issue a recall. They did issue an informational tsb (#24-001-04) in january of 2004 for stronger parts concerning this very problem. Lets try for a recall for all the unlucky people with this problem. *tr

    ODI 10263685

  • February 10, 2009 · 45,000 miles

    Defroster/Defogger/Hvac System

    The heating/cooling system on my 2003 grand cherokee overland is an insult to the other qualities of this vehicle! The internal doors that direct air through the system is extremely cheaply made. Mostly plastic-a very poor grade! The dealer says it will cost close to a $1000 to repair and he wouldn't guarantee it would not happen again. I think chrysler should be responsible for something this poorly made. It is no…

    ODI 10260365

  • February 1, 2009 · 45,000 miles

    Air Conditioner · Defroster/Defogger/Hvac System

    Tl*the contact owns a 2003 jeep grand cherokee. Whenever the contact activated the heating unit mode selector, the driver's side heater and defroster failed to operate. The failures occurred without warning. The authorized dealer was notified and stated that the failure was related to the blend doors located in the heating unit. The vehicle has not been repaired. The vin was unknown. The failure mileage was 45,000…

    ODI 10260545

  • January 15, 2009 · 50,000 miles

    Defroster/Defogger/Hvac System

    2003 jeep grand cherokee - blend door failure rendering a/c and heat useless in vehicle. Total failure of vehicle a/c and heat system due to broken blend doors to repair would be $1500 - nothing done. *tr

    ODI 10295367

  • December 10, 2008 · 87,000 miles

    Defroster/Defogger/Hvac System

    Loss of any and all heat. Started with the failure of the blend door actuator, resulting in the loss of heat on the passenger side. Blow cold air when setting is set at a high temperature. Then the recirculator door that fell off the small hinge and dropped on top of the blower disrupting the flow of any air though the heating system. Then the blower itself failed resulting in no air, hot or cold, being produced.…

    ODI 10252630

  • December 2, 2008

    Defroster/Defogger/Hvac System

    Also having problem with blend door. When using the heater, all of the sudden cold air would start blowing from vents. After a few minutes system would switch back to blowing warm air. Happens repeatedly. *tr

    ODI 10281472

  • December 1, 2008 · 30,000 miles

    Defroster/Defogger/Hvac System

    The heater blend doors on my 2003 jeep grand cherokee do not work. I do not have heat on this vehicle. Cost to repair at dealer $3000. This part breaks on all jeep vehicles. Should force dealer to repair this small plastic part. It is unsafe to drive in winter time with no heat in vehicle. *tr

    ODI 10293634

  • October 14, 2008 · 60,000 miles

    Defroster/Defogger/Hvac System

    2003 jeep grand cherokee (wj). Heater blend doors failed, disabling the heating system. This is a very common problem, and extremely expensive to fix. In aerospace, this would be considered a safety issue, as the windscreen becomes impossible to defrost. *tr

    ODI 10245628

  • October 5, 2008 · 50,100 miles

    Defroster/Defogger/Hvac System

    Blend doors failure, cold air only, no heat at all. $1,100.00 plus repair bill. Only 50,000 mile on vehicle. *tr

    ODI 10244600

  • October 3, 2008 · 77,840 miles

    Defroster/Defogger/Hvac System

    No heat on the drivers side. Dealer said they changed the blend door and recirculation door and actuators,all with in 2 hours. The job is quoted at 10 hours because they have to remove the whole dash. Since they fixed it,3 days later the code for the blend door came back up, and the dealer could not tell me why. All they said was don't worry about it. *tr

    ODI 10245620

  • October 1, 2008 · 74,000 miles

    Defroster/Defogger/Hvac System

    I recently purchased a 2003 jeep grand cherokee overland over the summer of 2008. I live in mn and it is rather cold here. Around october the heat in my jeep when out, i took it into the shop and they told me it was the "blend door" that was causing the problems and its going to be $800 to fix it because removal of the dash is required and there is a lot of labor for a part that only costs $50. I have been doing my…

    ODI 10254477

  • June 6, 2008 · 52,000 miles

    Defroster/Defogger/Hvac System

    HEATER STUCK ON DEFROST. *TR

    ODI 10233492

  • January 6, 2008 · 23,800 miles

    Defroster/Defogger/Hvac System

    BROKEN BLEND DOORS AND RE CIR DOOR. *TR

    ODI 10218199

  • December 2, 2007 · 47,513 miles

    Defroster/Defogger/Hvac System

    Failure to defrost front window during cold weather = impossible to see traffic. *tr

    ODI 10211090