1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Seat Heater/Cooler

2004 Jeep Grand Cherokee Seat Heater/Cooler Problems

39
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 39 stored complaint records:

  • 0 indicate a crash
  • 7 indicate injury
  • 11 indicate fire

What owners report

  • heated seat · 20 records
  • seat heater · 14 records
  • seats front · 9 records
  • front assembly · 8 records
  • assembly seat · 8 records
  • heater cooler · 8 records

Mileage in stored records

BandRecords
30–60k mi9
1–30k mi7
60–100k mi3
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 1, 2006 · 38,500 miles

    Seat Heater/Cooler

    Tl*- the contact received a recall notice in august 2006 for the seat heater. Since then contact made 3 appointments and they all have been canceled because the dealership couldnot get the parts that wereneeded to perform the recall work on the 2004 jeep grand cherokee. The current mileage was 38500, and there had been no failures to date.*ak

    ODI 10184007

  • March 14, 2006 · 64,000 miles

    Seat Heater/Cooler

    Dt*: the contact stated while driving at no particular speed the heated seat warmer burned through the seat cushion without warning. The occupant sustained minor injuries from the heat. Although no visible flames were present there was slight charring to the seat cushion area. The vehicle was seen by the dealer for replacement of the heated seat element and cushion. The dealer determined there was an internal short…

    Fire reported · 1 injury

    ODI 10154799

  • March 1, 2006

    Seat Heater/Cooler

    Tl*the contact owns a 2004 jeep grand cherokee. The contact received a recall notice in june of 2006 for nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). As of november 5, 2007, the dealer had not repaired the vehicle. They stated that the parts were unavailable. There had been no failure to date. The current mileage was 53,000.

    ODI 10207974

  • February 26, 2006 · 32,000 miles

    Seat Heater/Cooler · Wiring

    I lease a 2004 jeep grand cherokee with heated leather seats. Earlier this year the driver side heater went out then i noticed that just the lower back heater came on. One day in february after driving for about an hour and 1/2 i got home and tried to take off my sweatshirt but could not as it was melted to my cell phone case. At first i did not know what had happened then upon later investigation i noticed a burn…

    ODI 10155311

  • February 16, 2006

    Seat Heater/Cooler

    Passenger front heated seat burned through the seat cover in the 2004 grand cherokee. *ts the dealer determined that an element had shorted out internally causing the failure and damage to the seat cushion. The manufacturer refused to cover the cost of repairs because the vehicle was out of warranty. On 3/20/006 the driver's side heated seat burned a 1/2 inch hole in the seat cushion. This caused damage to the seat…

    1 injury

    ODI 10156235

  • February 6, 2006 · 30,000 miles

    Seat Heater/Cooler

    Dt*: the contact stated while opening the driver door smoke was noticed inside the vehicle. The fire department was called to the scene. The fire marshal filed a report and determined there was a short in the seat heater. The dealership and manufacturer were alerted.

    Fire reported

    ODI 10149667

  • December 30, 2005

    Emission Control · Hinge And Attachments · Hydraulic Power Assist System · Power Train · Power Window Devices And Controls · Seat Heater/Cooler

    2004 jeep grand cherokee with heated seat issue. Consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. She also states that there is a wire or rod poking through the driver seat. *kb the consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door…

    ODI 10222750

  • December 1, 2005 · 26,000 miles

    Seat Heater/Cooler

    Tl*- the contact owns a 2004 jeep grand cherokee and stated that the dealer had not performed the recall repairs for the vehicle heat seat element. The contact had been dealing with the dealer for over a year in a half, and they had told her that there were no any parts available. The contact did not know what steps to take . The failure mileage was 26000, and the current mileage was 38000.*ak

    ODI 10184050

  • October 25, 2005 · 39,000 miles

    Seat Heater/Cooler

    Jeep grand cherokee fire. I had a fire in my up 2004 jeep . At the time my insurance co fire expert could not find the cause ,only that it started in the cab on the driver's side. The vehicle was burnt too badly too determine the exact cause. We called chrysler and asked for them too investigate. They sent their fire expert out. They would never give us the findings they kept referring us too our insurance co. Now…

    Fire reported

    ODI 10170572

  • October 1, 2005

    Seat Heater/Cooler

    Tl*the contact owns a 2004 jeep grand cherokee. The contact received a recall notice for nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler) in october of 2005. The dealer stated that the parts were unavailable. As of october 26, 2007, the dealer had not repaired the vehicle. The contact felt that the wait time for the repair was unacceptable. There had been no failure to date. The current…

    ODI 10207017

  • January 25, 2005 · 49,000 miles

    Seat Heater/Cooler

    Received 2nd degree burns from my chrysler grand cherokke limited car seat. Chrysler not taking responsibility. Told me that it is not my business what is wrong with the seat that it is confidential information for chrysler only.*ak

    1 injury

    ODI 10112742

  • August 4, 2004

    Seat Heater/Cooler

    I received notice of a recall on my jeep cherokee in august of 2006 for possible over heating of the seats to date i have not been able to have the car repaired . I am being told the parts are not available? *jb

    ODI 10176941

  • Seat Heater/Cooler

    Fax on behalf of constituent concerning recall, warranty, and repair issues with her jeep's heated front seat elements. *nj the consumer stated the heater seat element problem started with the recall. The recall replacement burned the foam of the seat and there was a problem with the electrical adjustment and it was making an odd sound. The consumer stated this stemmed from inferior parts that were used. The…

    ODI 10291692

  • Seat Heater/Cooler

    Jeep grand cherokee customer called the dealership twice and was told that they didn't have the parts and didn't know when they would have them in after second notice of recall customer is on the waiting list**cc *jb

    ODI 10186837