1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Electrical System

2004 Jeep Grand Cherokee Electrical System Problems

115
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 115 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 9 indicate fire

What owners report

  • failure mileage · 27 records
  • door locks · 17 records
  • diagnosed repaired · 15 records
  • interior lights · 14 records
  • notified failure · 14 records
  • failure failure · 13 records

Mileage in stored records

BandRecords
100–150k mi28
60–100k mi26
150–400k mi14
30–60k mi13
1–30k mi11

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 17, 2019 · 116,007 miles

    Electrical System · Steering · Suspension

    Anytime i hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles

    ODI 11270586

  • August 8, 2019 · 120,000 miles

    Electrical System

    I got a short circuit by the air conditioner. It caught fire and burned the whole inside of my car.

    Fire reported

    ODI 11242838

  • May 17, 2019 · 160,000 miles

    Air Bags · Electrical System · Unknown Or Other

    Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and abs lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle i just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after i got it home and it sat…

    ODI 11228263

  • May 15, 2019 · 110,800 miles

    Electrical System · Unknown Or Other

    My 2004 jeep has 110,768 miles on it and durring the recent cold spell in western ny the heater and ac stopped working ! My windows fogged up and couldn't see , i was a sitting duck in the middle of the road as i couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? This seems to be a recall issue as if the original wiers r melting during normal use it…

    ODI 11208033

  • March 6, 2019 · 18,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the front and rear doors did not unlock from inside the vehicle and the windows would not roll down. The contact became trapped inside the vehicle. There were no warning indicators illuminated. The contact finally managed to exit the vehicle. The vehicle was not repaired. An independent mechanic diagnosed the vehicle, but the results were…

    ODI 11204853

  • December 3, 2018 · 120,000 miles

    Electrical System · Seats

    Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. This defect was previously addressed via safety recall 09v11700 in 2009. Chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. If this is true, the new parts have the same fire hazard as the old parts.

    Fire reported

    ODI 11155618

  • August 29, 2018

    Electrical System · Electronic Stability Control · Engine

    The vehicle stalls .shuts off when driving it runs like a dream and out of no where it shuts off

    ODI 11130551

  • May 11, 2018 · 130,000 miles

    Electrical System

    Back seat on driver side window is stuck in the down position, the window button was pressed while driving on a local state road and would not go back up. Bad wiring should be the culprit...

    ODI 11093668

  • January 15, 2018 · 120,000 miles

    Electrical System

    The driver's side control for the windows and doors does not work making it impossible to put the windows down or lock the car. This occurs when in motion or while stationary. It is a safety concern.

    ODI 11115143

  • December 8, 2017 · 91,789 miles

    Electrical System · Exterior Lighting · Service Brakes

    The break tail lamp shots out and had to replace the unit twice this year and the was wiring shots to the break light and it cost me $1500 for the break light wiring shot and the tail light assemble. I have had this problem for 3 yrs consecutive and i think it is a safety issue since it is the breaks lighting and their has been multiple complaints about the same issue for this vehicle on line. I think that chrysler…

    Fire reported

    ODI 11054913

  • November 13, 2017 · 100,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 40 mph, the vehicle jerked and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the crank shaft sensor needed to be replaced. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was made aware of the failure and stated that the vin was not…

    ODI 11047725

  • September 10, 2017 · 127,000 miles

    Electrical System · Engine

    Without warning my jeeps engine will shut off. It doesn't matter if it is while stopped or driving it will shut off and not turn back on until about 10 minutes later. When it has shut off it will still turn over and i have power to everything i need but it will not fire up. This happened first on a sunny morning driving in town. I towed it back to my house and could not get any codes. It fired up and i thought it…

    ODI 11197078

  • July 17, 2017 · 111,569 miles

    Electrical System · Steering

    My 2004 jeep grand cherokee interior lights stay on and windows will not work. Have had this problem fixed 2 times now and it has happened again. On the internet it says it is a flaw in the wiring harness. A black ground wire breaks. Also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. Had this same problem on my 1997 jeep grand cherokee. Very…

    ODI 11005885

  • June 2, 2017 · 151,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving at various speeds, the front and rear driver side window and also the front and rear passenger side window failed to open and close. The vehicle was taken to the dealer (bachman chrysler dodge jeep ram located at [redacted], jeffersonville, in 47130) where the dealer stated that the contact had to pay for the charges. The vehicle…

    ODI 11056048

  • January 3, 2017 · 100,000 miles

    Electrical System

    System will read "drivers door ajar" when door is closed causing the loss of control to windows, interior lights and radio.

    ODI 11130358

  • November 12, 2016 · 37,448 miles

    Electrical System · Electronic Stability Control · Steering

    While in motion driving on a busy two way city roadway street, the vehicle lost power, lost brakes, no steering and no electrical while in motion, that endangered my life from a head on collision. Currently no power, the windows are open, the windshield wipers are stuck.

    ODI 10925713

  • November 5, 2016 · 165,166 miles

    Electrical System

    Front passenger side door wiring harness broke at 165,150 miles. (this has happened on the driver side of my 1999 jeep also). Many complaints on the internet of this very problem!!! Happens to almost all jeeps at some point. Too short of wiring harness and/or brittle of wires. This repeating problem needs to be a recall for all of the door wiring harnesses. When this happens, doors do not lock, windows can not be…

    ODI 10927100

  • October 18, 2016

    Electrical System · Steering · Wheels

    Takata recall while driving my steering wheel is very loose shakes when i use the brake peddle. Pulls me left then jerks be to the right or vise versa. This is very scary. I have kids that depend on me to get them from school bus stop etc i do not feel safe driving my own vehicle i've put 2 sets of new tires on my jeep since february of this year 2017. This happeneds on the highway city street back roads you names it

    ODI 11034474

  • June 24, 2016 · 131,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2004 jeep grand cherokee. While driving 70 mph, the vehicle stalled without warning and lost power in the middle of the freeway. There were no warning lights illuminated and the vehicle was towed to a local mechanic. The vehicle was diagnosed with crank shaft sensor failure and was repaired. However, less than 24 hours after being repaired, the vehicle lost power again. The vehicle was towed…

    ODI 10881548

  • June 22, 2016 · 100,770 miles

    Electrical System · Engine

    Tl* the contact owns a 2004 jeep grand cherokee. Without warning, there was a catastrophic engine failure. The instrument cluster warning indicators dimmed. In addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. While driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. The contact was able…

    Fire reported

    ODI 10884077

  • June 1, 2016 · 230,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While the vehicle was parked with the key out of the ignition, the vehicle started on its own. In addition, the hazard lights, power locks, and horn functioned independently intermittently. The contact also stated that the gauges and meters displayed incorrect readings. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The…

    ODI 10892361

  • May 10, 2016 · 223,273 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the ignition key failed to turn over to start the vehicle more than once. The contact had to wait a brief moment and made several attempts to finally get the vehicle to start. The contact stated that the sentry key immobilizing system failed to work and was uncertain of when the failure would occur. The vehicle was not diagnosed nor repaired.…

    ODI 10885778

  • May 6, 2016 · 160,000 miles

    Electrical System · Latches/Locks/Linkages

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

    ODI 10873692

  • April 1, 2016 · 200,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While in reverse, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred several times. The vehicle was not included in nhtsa campaign number: 04v112000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

    ODI 10862984

  • March 14, 2016

    Air Bags · Electrical System · Unknown Or Other

    My jeep has many recalls and i need info to get done!

    ODI 10849649