2004 Jeep Grand Cherokee Seats Problems
- 106
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 106 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- seat frame · 28 records
- seat bracket · 26 records
- side seat · 19 records
- seat track · 17 records
- drivers seat · 16 records
- front seat · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 34 |
| 100–150k mi | 33 |
| 150–400k mi | 12 |
| 30–60k mi | 6 |
| 1–30k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
Front seat frame broken.. Causing seat to move from track mounting that is bolted to floor causing driver to be able to lose control of vehicle and in cause of accident causing serious injury and or death.
ODI 11289297
Seats
The driver seat wobbles and shifts within the seat itself not the bolts that hold the seat bracket down. I believe it is the inside base of the seat. I fear that if an accident were to occur if the seat will stay mounted to the vehicle.
ODI 11229437
Seats
The drivers seat mounting bracket (front, left) has broken during normal use 8 times.the part was welded back together each time so far. Today, 3 or the 4 mounting brackets broke at once while i was getting into the vehicle, the 2 rear brackets and the same front bracket that typically snaps. This time i wasn't driving, but a few of the other breaks occurred while on the highway, or during normal acceleration from a…
ODI 11221615
Seats
The welds on the driver's seat have broken causing you to move upon turning the jeep or rocking back and forth, i've had an 01 jeep grand cherokee with the same issues
ODI 11209491
Electrical System · Seats
Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. This defect was previously addressed via safety recall 09v11700 in 2009. Chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. If this is true, the new parts have the same fire hazard as the old parts.
Fire reported
ODI 11155618
Seats
Front driver seat mounting bracket/track break complaint: vehicle was stationary and in parked in a parking lot of my work. I was just getting into the vehicle when the front left driver seat bracket broke causing the seat to immediately start rocking side to side and towards the back. Upon inspection the bracket itself failed at a designed bend in the bracket just before the bracket attaches to the seat power…
ODI 11151412
Seats
I have a 2004 jeep grand cherokee. I came to a stop yesterday and the seat shifted forward and now rocks. I looked under it and the seat bracket broke. I looked into it on internet and it seems to be a very common problem with this vehicle. I contacted chrysler but they were very unhelpful.
ODI 11089767
Fuel/Propulsion System · Seats · Vehicle Speed Control
Takata recall my driver's seat has been replace once, at my own expense, due the seat becoming extremely "wobbly" and being broken from the bease frame and frame under seat. I was on highway driving when the seat first became slightly unstable, had i unfornatunately been struck from the rear, i would've been violently thrown forward. I have researched this matter and found that there had been a recall for the 2004…
ODI 11089851
Seats
The jeep was stationary when there was a sound, when i started driving the seat began to wobble from side to side (left to right) and it felt like the seat could come off, i had to brace my leg against the door too keep the seat semi-stable. Looking into this issue i found a whole website dedicated to complaints, as well as a whole website dedicated to selling new brackets to counteract this problem. If a third…
ODI 11079652
Seats
Driver's seat bracket (track) has an upside down " l" shaped metal bracket or support from the track to the seat which broke in two at the bend of the l. Happened while city street driving.
ODI 10954564
Seats
The driver's seat bracket has broken at 3 of the 4 points where it is attached to the floor frame. The seat is very unsafe and moves dangerously with every turn, braking or acceleration. This is obviously a very common failure in the 1999-2004 jeep grand cherokees, yet chrysler has done nothing to address it. How many people are driving around with this potentially fatal defect? How many must be injured or killed…
ODI 11016502
Seats
The front right side bracket under the drivers seat broke/snapped in half turning my drivers seat into a rocking chair making it very unsafe to drive. Bracket snapped while i was driving. Seat just dropped two inches to the right while driving. Now, i am concerned about a collision and then the seat just flying off turning me into a crash test dummy. This is not the first time this has happened on this vehicle. This…
ODI 10928966
Air Bags · Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 09v117000 (seats). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (roberson chrysler in salem or) and was informed that the parts for the repair…
ODI 10995552
Seats
I just took my vehicle in to our local dealership and they tell me they can not "fix" or repair the heated seat issue because they may rip the seats. Really? Oh and that they will not be responsible if they do. . .
ODI 10870277
Seats
#1 march 204 front angle on electric seat track clean break on track, seat unstable and unsafe vehicle underivable.replaced with salvage unit did not replace seat frame in lower cushion re used original seat. #2 1/24/16 front angle on electric track broke again, seat frame also damaged. Took apart seat frame came a part in multiple pieces with broke wields and broken metal points. Had to again buy salvage seat,…
ODI 10823258
Air Bags · Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 06v197000 (seats); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin…
ODI 10821079
Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 06v197000 (seats); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10706142
Engine · Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving at 50 mph, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 09v117000 (seats); however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
ODI 10693723
Seats
Bracket on driver seat,bracket at left front corner of seat broke....have heard of several complaints about this same thing happening with other jeep owners....dealer repairs range from 400.00 to 900.00....
ODI 10721816
Fuel System, Gasoline · Seats
The 1999-2004 jeep grand cherokee seat track has a weak point on the rear scissor assembly. When you start to notice a wobble or click it means one of the tiny connecting pieces has broken. Eventually the other side will also break allowing you to lift the entire seat up. The seat bracket that connects the seat to the floor of the jeep cracked. I started to do research and found out that this a very common issue and…
ODI 10640689
Seats
Driver side electric adjustable seat bracket broke, making the seat wobble and rock from side to side and back and forth. It appears that this is adding stress to the other connecting points on the bracket and will eventually render the seat inoperable. The broken seat bracket is a hazard to safe driving. *tr
ODI 10604835
Seats · Vehicle Speed Control
(relating to the driver-side seat only) my daughter and i was waiting at a traffic stop, (i was driving) when the light turn green i pressed on the accelerator and my entire seat including myself swung back. Because of the backward momentum, it causes me to abruptly press further on the accelerator. I was able to regain control of the vehicle and pull on the side to inspect the seat. I found that the two front…
ODI 10560607
Seats
The drivers seat bracket holding chair has broken from regular use. While parked, i leaned back in my seat and a bracket on the front left that connects to the frame holding chair to the floor broke. This has caused the seat to become more of a rocking chair, wobbling back and forth. To my surprise a defect such as this does not warrant a recall. I wish chrysler addresses this problems that seems to be common among…
ODI 10561575
Seats
Driving with 12 year old daughter in car. Making turn onto highway and driver's seat lurched backwards with loud "pop" sound. Almost lost control of car and scared the daylights out of my daughter. Pulled over and seat is loose of frame. There is a crack in the steel bracket where seat attaches to seat frame. I went online and saw this is a common defect in jeep grand cherokees. Kind of ridiculous that this problem…
ODI 10555340
Seats
The metal bracket under my driver's seat has completely broken/snapped apart. Therefore, i'm wobbling around while driving my vehicle and it's a huge safety issue. I was told there was no recall on my model for this issue, but apparently there are a number of complaints regarding same. *tr
ODI 10548764