2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Electrical System · Unknown Or Other
Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and abs lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle i just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after i got it home and it sat…
ODI 11228263
Air Bags · Seat Belts
Tl* the contact owned a 2004 jeep grand cherokee. While driving 30 mph, the contact crashed the vehicle into a pole. Hillstop motors ignored 2 important safety recalls since 8/25/15. Consumer purchased defective vehicle on 03/29/18. The air bags did not deploy and the seat belt failed to restrain. There were no warning indicators illuminated. A police report was filed and there were no injuries. The manufacturer and…
Crash reported · 1 injury
ODI 11204503
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. While driving approximately 45 mph, the front driver and passenger air bags deployed without warning. The contact sustained minor burns that required medical attention. The vehicle was driven to the contact's residence. The contact called ilderton dodge chrysler jeep ram at [redacted] (located at 701 s main st, high point, nc 27260) and was informed…
1 injury
ODI 11141841
Air Bags
Takata recall. The replacement part is still not available, according to jeep, after two years.
ODI 11130577
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); which indicated that the parts to do the repair were unavailable. The dealer and manufacturer were not notified. The contact had not experienced a failure. Parts distribution disconnect.
ODI 11111039
Air Bags · Steering
Had a car accident few days ago and the air bags did not deployed at either side. Also, the steering column is stack in lower level, the mechanic said it is broken inside, needed to be replaced.
Crash reported
ODI 11047359
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lakeshore chrysler jeep dodge ram fiat (330 e howze beach rd, slidell, la 70461, [redacted]) was contacted and confirmed that the…
ODI 11119820
Air Bags
Tl* the contact owned a 2004 jeep grand cherokee. The contact stated that while driving at 45 mph, another vehicle swerved into her lane and crashed into her vehicle. The vehicle rolled over several times before coming to a complete stop. The air bag warning light was illuminated prior to the crash. The vin was included in nhtsa campaign number: 15v673000 (air bags) which was scheduled to be performed the week of…
Crash reported · 1 injury
ODI 11006154
Air Bags
Takata recall it has been almost 1 year since recall but fiat chrysler has not made the parts available to dealer. I keep receiving notices but the repair cannot be made until parts are sent to dealers.
ODI 10994103
Air Bags
I have called 4 times scheer motors in grayling michigan now none as matt lafontaine they keep saying they will return my call 2 weeks later nothing!!! Can you please help me with this ?
ODI 11000164
Air Bags
My husband was in an accident on april 20 2017 and he was hit dead on but the airbags did not deploy. However i did receive a recall form and when i called my local jeep dealer he stated that the issue was already resolved but obviously it wasn't. He was hit so hard the entire steering wheel separated from the dashboard. He was hit on highway 231 traveling toward troy alabama. ...updated 06/13/17 *bf *tr
Crash reported
ODI 10993847
Air Bags · Seat Belts
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under nhtsa campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds…
Crash reported · 2 injuries
ODI 10969729
Air Bags
I received a recall notice in the mail for my vehicle. It stated the parts are not available as of yet. I waited a full year, called the scranton dodge dealer near me, and still no parts available. I then made an appointment in the summer of 2016, only for them to tell me they will call me back when the parts come in. In january, i called scranton dodge again, once again telling me no parts are available. Out of…
ODI 10954450
Air Bags · Seat Belts
Takata recall. Took my vehicle in for the r60 recall and the dealership said they would not complete the recall unless i paid their diagnosis fee because they think there might be something else wrong. Called chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me i would have to sign off on the diagnosis fee in order for them to put the time into…
ODI 10950396
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to airbag indicator light continues to illuminate after occupant restraint control module recall repairs. *smd the dealer informed the consumer, the repair they performed did not address the air bag light indicator and she would need to return with the vehicle, to get a quote. *jb
ODI 10944849
Air Bags · Fuel/Propulsion System · Seat Belts
Takata recall - had my 2004 jeep grand cherokee in for the recall in january 2018. They fixed airbag recall and problem seatbelt light constantly being on even when driver is correctly seatbelted in- the light stays on. Now, it is august 27, 2018 and both air bag light and seat belt light are back on. Also, the fuel tank skid plate is completely rusted through. This leaves the gas tank fully exposed, leaving you…
ODI 11122818
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle was stolen. Per the police, the driver crashed into an electric pole at an unknown speed. The air bags failed to deploy. There was an open recall on the vehicle per nhtsa campaign number: 15v673000 (air bags). A police report was filed. It was unknown if there were any injuries. The vehicle was towed back to the home of the owner.…
Crash reported
ODI 10993530
Air Bags
Takata recall in december, 2016, i took my vehicle for a recall (occupant restraint control module). I received the safety recall in the mail. Before i took my vehicle the seat belt light was on. After the recall the seat belt light was still on and started making a noise in my vehicle that goes on and off with the seat belt light. I did not have this problem before i took it. I know they are responsible for this…
ODI 10958257
Air Bags · Steering
Recall s33 for jeep wrangles - the clock spring fails due to dust - many other people who use their jeeps in dusty area's also have this issue. Mine has failed and upon inspection is full of dirt and dust.
ODI 10934583
Air Bags
2004 jeep cherokee. Consumer requests assistance with vehicle shipping charges to repair airbag system recall repairs. *smd the consumer stated she lives on a different island, than where the dealer is located. *jb
ODI 10935828
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair recall notice 15v-673 occupant restraint control module. *smd the consumer stated for over a year, he has been receiving recall notices. After driving two hours to have the recall completed, because the dealer stated the part had arrived, the consumer learned late in the afternoon, the repair had not been made, as the…
ODI 10927924
Air Bags
Tl* takata recall the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. One month ago, the dealer placed the contact on a waiting list, the contact was informed that he was 94th on the list and that only a couple of parts were sent daily to…
ODI 10939902
Air Bags
Notified in dec 2015 of airbag recall. Had vehicle checked at local dealer. Was told they would attempt to order the parts and let me know. Received 2nd airbag recall notice on nov 2016. Still no fix on my vehicle.
ODI 10920620
Air Bags
Tl* the contact owned a 2004 jeep grand cherokee. The contact stated that while driving at various speeds, both frontal air bags deployed inadvertently causing the contact to crash into another vehicle. The contact did sustain injuries that required medical attention due to the accident. There was a police report filed. The vehicle was towed from the scene of the accident back to the contacts home. The vehicle was…
Crash reported · 1 injury
ODI 10924643
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10916856