1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Seat Belts

2004 Jeep Grand Cherokee Seat Belts Problems

21
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 21 stored complaint records:

  • 5 indicate a crash
  • 5 indicate injury
  • 0 indicate fire

What owners report

  • seat belt · 15 records
  • occupant restraint · 4 records
  • restraint control · 4 records
  • control module · 4 records
  • belt warning · 4 records
  • inadvertent deployment · 4 records

Mileage in stored records

BandRecords
60–100k mi3
30–60k mi2
100–150k mi2
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 1, 2019 · 43,000 miles

    Air Bags · Seat Belts

    Tl* the contact owned a 2004 jeep grand cherokee. While driving 30 mph, the contact crashed the vehicle into a pole. Hillstop motors ignored 2 important safety recalls since 8/25/15. Consumer purchased defective vehicle on 03/29/18. The air bags did not deploy and the seat belt failed to restrain. There were no warning indicators illuminated. A police report was filed and there were no injuries. The manufacturer and…

    Crash reported · 1 injury

    ODI 11204503

  • June 2, 2017

    Seat Belts

    2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair occupant restraint control module recall notice. *ld the consumer requested information concerning a recall for the occupant restraint control module. The consumer received 4 recall notices and attempted to have the vehicle repaired at 3 different dealers. Updated 09/5/2017*js

    ODI 11004408

  • March 19, 2017 · 125,000 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under nhtsa campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds…

    Crash reported · 2 injuries

    ODI 10969729

  • February 8, 2017

    Air Bags · Seat Belts

    Takata recall. Took my vehicle in for the r60 recall and the dealership said they would not complete the recall unless i paid their diagnosis fee because they think there might be something else wrong. Called chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me i would have to sign off on the diagnosis fee in order for them to put the time into…

    ODI 10950396

  • January 1, 2017 · 185,000 miles

    Air Bags · Fuel/Propulsion System · Seat Belts

    Takata recall - had my 2004 jeep grand cherokee in for the recall in january 2018. They fixed airbag recall and problem seatbelt light constantly being on even when driver is correctly seatbelted in- the light stays on. Now, it is august 27, 2018 and both air bag light and seat belt light are back on. Also, the fuel tank skid plate is completely rusted through. This leaves the gas tank fully exposed, leaving you…

    ODI 11122818

  • June 3, 2016

    Air Bags · Seat Belts

    I had an appointment at a jeep dealership in north charleston on june 3, 2016 to get the safety recall r60 / nhtsa 15v-673 fixed. After having my jeep there all day they informed me they did not have the parts and i would have to bring it back when they have the parts. I lost a whole day of pay for a scheduled appointment and the issue was not taken care of because they did not have the parts. As of today 06/23/2016…

    ODI 10876274

  • February 1, 2016

    Air Bags · Seat Belts

    2004 jeep grand cherokee. Consumer writes in regards to vehicle accident - airbag and seat belt defect. *ld *js

    ODI 11004492

  • December 15, 2015

    Air Bags · Seat Belts

    Vechile has 167,000 miles on it. Just this past month after putting on a new tension pulley the airbag and seatbelt lights came on. Was not aware of any recall until watching the news tonight and found this website. Did not receive any type of notifications that i was reading about. Having alot of other issues with vechile as well.

    ODI 10822681

  • December 9, 2015

    Air Bags · Seat Belts

    Fca will not provide me with a rental vehicle until my vehicle is fixed, knowing there is a problem with my air bag system, as well as my srs, knowing that my air bag could go off at anytime, causing a crash without warning. I will not endanger myself or my family by driving a vehicle that i and fca knows could cause a crash.

    ODI 10809484

  • November 25, 2015 · 135,978 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag and the seat belt warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,978.

    ODI 10810048

  • October 30, 2015 · 160,000 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag and seat belt warning indicators illuminated. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure.…

    ODI 10864632

  • October 15, 2015

    Air Bags · Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Tyler chrysler, dodge, jeep of michigan (located at 810 south 11th st…

    ODI 10993215

  • May 26, 2015

    Air Bags · Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/21/15*cn updated…

    ODI 10721432

  • January 9, 2015

    Seat Belts

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt failed to latch after several attempts. The contact was not able to secure the front drivers side seatbelt due to the failure. The vehicle was not diagnosed. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.

    ODI 10671275

  • February 4, 2014

    Air Bags · Seat Belts

    Received safety recall m35/nhtsa 12v-527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract driver and cause a crash without warning. On 2/5/2014, i contacted dealer (pearson jeep/chrysler [redacted]. Richmond, va). Dealer's response was "there are no…

    ODI 10563032

  • June 17, 2013 · 86,295 miles

    Air Bags · Seat Belts

    Swerved to avoid a deer and ended up in the ditch. My air bag failed to deploy and my face hit the steering wheel. Cut above eye requiring stitches, my teeth cut through mouth requiring stitches. Severe concussion. Compression fractures l1-l3, t4-t8 in back. My right clavicle was broken due to seat belt not catching. Air lifted to hospital.

    Crash reported · 1 injury

    ODI 10733792

  • March 1, 2013

    Air Bags · Seat Belts

    I have a vehicle that is involved in a recall. I tried a year ago to get it fixed; there were no parts available. We were told we would be notified when parts came in. I just received another notice in the mail about the recall, and i am concerned for my family's safety. I need this fixed asap. I drive almost an hour both ways every day and of course my children are my first concern. I need this remedied asap, i…

    ODI 10702332

  • December 12, 2012

    Air Bags · Seat Belts

    According to chrysler jeep safety recall m35 / nhtsa 12v-527 (the updated version that includes the 2002-2004 jeep grand cherokee vehicles instead of the original which only included 2002-2003 jeep liberty vehicles): "the airbag system occupant restraint control (orc) module on your vehicle (vin: [redacted]) may experience a front airbag and/or seat belt pretensioner inadvertent deployment. An inadvertent deployment…

    ODI 10617481

  • December 12, 2010 · 76,500 miles

    Seat Belts

    On december 12, 2010 at or around the hour of 9:30 p.m. Central time i was involved in a one vehicle roll over accident due to poor road conditions in my 2004 jeep grand cherokee. I was the sole individual in the vehicle, and after the accident i found myself in the back seat of the vehicle. I was however buckled in the driver's seat at the start of the accident. I sustained a serious concussion and bruising to my…

    Crash reported · 1 injury

    ODI 10372137

  • July 9, 2008 · 34,000 miles

    Air Bags · Seat Belts

    Tl*the contact owns a 2004 jeep grand cherokee. While driving 55 mph, the contact fell asleep at the wheel. The vehicle swerved to the right, crossed over an embankment, drove into a ditch, and struck a tree head on. The vehicle is currently at the shop being repaired. The contact sustained cuts and bruises, but no major injuries. A police report was filed. The air bags failed to deploy. She believes that had the…

    Crash reported · 1 injury

    ODI 10234152

  • March 10, 2008 · 72,510 miles

    Seat Belts

    I have a 2004 jeep grand cherokee and recently i had a failure of the seat belt, in that it locked back in the fully retracted position. Following is a description of the events, i came to a red light and put the brakes on and the seat belt tightened up against my chest, i then leaned back to relieve the tension and the belt stayed tight against my chest, so i unbuckled the seat belt and left it retract to relieve…

    ODI 10222100