2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contacted stated that the air bag warning light illuminated. The vehicle was serviced under nhtsa campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated the day after the recall repair. The manufacturer was not notified of the failure. The failure mileage was…
ODI 10911184
Air Bags · Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 09v117000 (seats). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (roberson chrysler in salem or) and was informed that the parts for the repair…
ODI 10995552
Air Bags
I am writing to complain that the dealer autonation chrysler dodge jeep ram tyler 3120 ssw loop 323 tyler, tx 7570[redacted], has been unable to remedy the occupant restraint control module recall in a reasonable time.
ODI 10905804
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While the vehicle was at an independent mechanic for routine repairs, the front driver and passenger side air bags deployed without impact or warning. The mechanic diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to a dealer, but the contact was…
ODI 10915350
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received recall notification of nhtsa campaign number: 15v673000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10897919
Air Bags
I have been waiting for this part to be repaired on my vehicle for one year now. After waiting for so long, the part finally makes it to the dealer and the dealer after repeatedly so many times telling me that they will call me as soon as it arrives. One day i decide to stop by to check if the part has arrived, i find out that the part shows on their system as it arrived 10 days ago and nobody had the courtesy of…
ODI 10896839
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While driving 15 mph, the driver and passenger side air bags inadvertently deployed without warning or impact. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified and was investigating the failure. The failure mileage was 121,000. The vin was unavailable.
ODI 10898211
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light illuminated. The manufacturer was not made aware of the issue. The failure mileage was 112,000. Parts…
ODI 10895261
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10894428
Air Bags
I have been waiting 13 months for the jeep dealership (bonneville & sons) to fix r06 nhtsa 15v-046. I called when i 1st received the notice in july 2015. December 2015 & twice in the past 2 weeks. They tell me fca can't provide all the parts necessary to complete the recall. I can't imagine that this is acceptable!
ODI 10894104
Air Bags
Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 mph, the contact fell asleep and crashed head on into some trees. The driver and passenger side air bags failed to deploy. The contact sustained neck injuries that required medical attention. The contact was unaware if a police report was filed. The vehicle was towed and destroyed. The manufacturer was not made aware of the failure. The contact…
Crash reported · 1 injury
ODI 10943941
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10882635
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10906852
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair airbag system occupant restraint control module recall notice. *smd
ODI 10882221
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10894037
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10874224
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10873317
Air Bags · Seat Belts
I had an appointment at a jeep dealership in north charleston on june 3, 2016 to get the safety recall r60 / nhtsa 15v-673 fixed. After having my jeep there all day they informed me they did not have the parts and i would have to bring it back when they have the parts. I lost a whole day of pay for a scheduled appointment and the issue was not taken care of because they did not have the parts. As of today 06/23/2016…
ODI 10876274
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair airbag recall notice. *smd
ODI 10872006
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 ( air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
ODI 10871778
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the…
ODI 10938602
Air Bags
I received the notice that my car needed to be taken to the dealer and the orc repaired. Our local dodge chrysler jeep dealership said they could not get the part. I called the 800 number for vehicle safety hotline and had to leave a message. No one has called me back in over 10 days. What am i supposed to do to get this fixed?
ODI 10870880
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10865226
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10864313
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10864141