1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Air Bags

2004 Jeep Grand Cherokee Air Bags Problems

313
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 313 stored complaint records:

  • 37 indicate a crash
  • 27 indicate injury
  • 2 indicate fire
  • 1 indicate a death

What owners report

  • issue failure · 49 records
  • failure parts · 46 records
  • part recall · 43 records
  • parts distribution · 36 records
  • distribution disconnect · 35 records
  • recall issue · 30 records

Mileage in stored records

BandRecords
100–150k mi28
150–400k mi17
60–100k mi16
30–60k mi8
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 9, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v637000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10863916

  • May 6, 2016 · 108,000 miles

    Air Bags

    Tl* the contact owned a 2004 jeep grand cherokee. While driving at an unknown speed, the contact's vehicle spun out of control and crashed into two telephone poles. The air bags failed to deploy. A police report was not filed. No injuries were sustained. The vehicle was towed and deemed destroyed. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The manufacturer was not notified of…

    Crash reported

    ODI 10882006

  • May 5, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to dick poe chrysler jeep at [redacted], el paso, tx 79925 [redacted] where the vehicle was scheduled to be…

    ODI 11010517

  • May 5, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10883264

  • May 4, 2016 · 157,718 miles

    Air Bags · Unknown Or Other · Visibility/Wiper

    Takata recall. The advice is not to drive too much , should i let my wife drive it? My complaint is that there is no thought for the consumer. So why do we have nhtsa? Could you answer that question?

    ODI 10863347

  • April 21, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10860723

  • April 13, 2016 · 129,781 miles

    Air Bags

    Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 mph, the contact was involved in a front end collision. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the knee, neck, and chest due to the retracted seat belt. The contact required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage yard the…

    Crash reported · 1 injury

    ODI 10969527

  • April 12, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10855071

  • April 11, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not…

    ODI 10876467

  • April 4, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notice of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The manufacturer was not made aware of the failure. Vin tool confirms parts not…

    ODI 10853357

  • April 1, 2016

    Air Bags

    2004 jeep grand cherokee. Consumer writes in regards to replacement parts still not available to repair airbag orc defective module recall notice. *smd

    ODI 10859752

  • April 1, 2016

    Air Bags

    2004 jeep grand cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module recall notice. *smd

    ODI 10849529

  • March 17, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts…

    ODI 10850153

  • March 14, 2016

    Air Bags · Electrical System · Unknown Or Other

    My jeep has many recalls and i need info to get done!

    ODI 10849649

  • March 11, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that a clicking noise was heard from the air bag compartment on the passenger side of the vehicle. The manufacturer…

    ODI 10846182

  • March 8, 2016 · 133,000 miles

    Air Bags

    Tl* the contact owned a 2004 jeep grand cherokee. The contact stated that while driving at approximately 15 mph going across a four lane intersection, another vehicle crashed into the passenger side of the contact vehicle causing the vehicle to tilt to the driver side. Neither of the frontal air bags deployed, only the side air bag on the passenger side deployed suring the impact. The police and fire department were…

    Crash reported · 1 injury

    ODI 10850022

  • March 2, 2016 · 72,000 miles

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. While the vehicle was parked, there is an odor of oil around the vehicle. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure.…

    ODI 10863906

  • February 23, 2016

    Air Bags

    Tl* the contact owned a 2004 jeep grand cherokee. While driving approximately 40 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the pelvis, collar bone, right shoulder, leg, and ankle. Medical attention was required. The vin was included in nhtsa campaign number: 15v673000 (air bags). The manufacturer was not made aware of the…

    Crash reported · 1 injury

    ODI 10908279

  • February 19, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep cherokee grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10837606

  • February 15, 2016

    Air Bags · Fuel/Propulsion System · Unknown Or Other

    Complaint is about recalls being painful and fca not seeming like it wants to perform them: r60: parts are still not available though we got a notice labeled "important safety recall" months ago. According to our dealer parts are still not available. Apparently this is for an airbag issue but it does not seem that fca is making "every effort to obtain these parts as quickly as possible" as is stated on the recall…

    ODI 10836240

  • February 11, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10825711

  • February 10, 2016

    Air Bags

    Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The…

    ODI 10861580

  • February 10, 2016

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts…

    ODI 10860484

  • February 7, 2016 · 120,000 miles

    Air Bags · Electrical System · Exterior Lighting

    Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

    Crash reported

    ODI 10837427

  • February 5, 2016

    Air Bags

    Manufacturer has not provided permanent fix to problem as of the date of this report per my dealer.

    ODI 10824719