1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Unknown Or Other

2004 Jeep Grand Cherokee Unknown Or Other Problems

28
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 28 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 1 indicate fire

Mileage in stored records

BandRecords
150–400k mi4
60–100k mi3
30–60k mi2
100–150k mi2
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 16, 2019

    Unknown Or Other

    Very loud noise still emitting from dashboard when vehicle after turning engine off. Has gotten louder after taken to dealership to have recall taken care of. Using today's date as a reference because it was significantly loudest of anytime i ever noticed. Today it was louder than ever. Thought my jeep was going to explode.

    ODI 11255996

  • May 17, 2019 · 160,000 miles

    Air Bags · Electrical System · Unknown Or Other

    Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and abs lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle i just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after i got it home and it sat…

    ODI 11228263

  • May 15, 2019 · 110,800 miles

    Electrical System · Unknown Or Other

    My 2004 jeep has 110,768 miles on it and durring the recent cold spell in western ny the heater and ac stopped working ! My windows fogged up and couldn't see , i was a sitting duck in the middle of the road as i couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? This seems to be a recall issue as if the original wiers r melting during normal use it…

    ODI 11208033

  • June 1, 2018

    Unknown Or Other

    The fuel tank skid plate is rusted and one of the straps are broke. Dont dare to drive for fear of tank falling out.

    ODI 11110927

  • April 9, 2018 · 180,000 miles

    Unknown Or Other

    I have called the chrysler recall hotline and a dealership nearby to see if my car has a recall on the crankshaft positioning sensor because my car keeps dying while i'm driving down the road and idles rough. I did some research online and several websites showed a problem with my make and year model yet i cannot redeem a recall which i'm guessing is because it's vin specific. I would just like my crankshaft…

    ODI 11084451

  • July 29, 2017

    Steering · Unknown Or Other

    Ignition switch-p41. I went to the garage one saturday morning on my way to work and could not crank up my vehicle. The ignition would literally not turn the steering wheel or anything. The lights to the car would blink and my car wouldn't start with the key in the ignition; however, the safety recall is on a model car one year after mine. This is not the first time the ignition would not crank up. One time, i…

    ODI 11014697

  • June 8, 2016 · 170,000 miles

    Unknown Or Other

    My 2004 has recently intermittently has been shutting down while driving. I have called jeep and asked for help with diagnosing what is wrong and they refused. I have had it checked several times by my own mechanic and after numerous repairs the problem is still happening. There is no warning, sound, or rhyme or reason when it happens and it happens in traffic. It is a very dangerous deffect, whatever, it is and…

    ODI 10884829

  • May 21, 2016

    Unknown Or Other

    Fca recall r60/nhtsa 15v-673 after i got the mail on may 10, i immediately called the dealer hendrick chrysler dodge jeep ram at duluth ga. I was told the part would be available in one day, so i scheduled an appointment on may 14. On may 14, i got up at 8am and drove more than 30 miles for this recall service. I waited at the dealer place for more than 2 hours before they told me that the parts was not available.…

    ODI 10870162

  • May 4, 2016 · 157,718 miles

    Air Bags · Unknown Or Other · Visibility/Wiper

    Takata recall. The advice is not to drive too much , should i let my wife drive it? My complaint is that there is no thought for the consumer. So why do we have nhtsa? Could you answer that question?

    ODI 10863347

  • March 14, 2016

    Air Bags · Electrical System · Unknown Or Other

    My jeep has many recalls and i need info to get done!

    ODI 10849649

  • February 15, 2016

    Air Bags · Fuel/Propulsion System · Unknown Or Other

    Complaint is about recalls being painful and fca not seeming like it wants to perform them: r60: parts are still not available though we got a notice labeled "important safety recall" months ago. According to our dealer parts are still not available. Apparently this is for an airbag issue but it does not seem that fca is making "every effort to obtain these parts as quickly as possible" as is stated on the recall…

    ODI 10836240

  • February 4, 2016

    Air Bags · Unknown Or Other

    Received a safety recall r60nhtsa 15v-673. Called and scheduled an appointment with bergeron jeep of metairie, la. 70001. It has been over 6 months and haven't heard back even though messages have been left.

    ODI 10919165

  • December 1, 2015

    Unknown Or Other

    TRANSMISSION SLIPPING

    ODI 10809131

  • September 10, 2015

    Unknown Or Other

    Yes, there is jeep recall n47 to install hitch on my 2004 grand cherokee. But the part that is at dealership doesnt fix my veh.. So i guess were all out of luck. As the hitch wont mount to veh, as its the wrong size.

    ODI 10762900

  • September 1, 2015

    Unknown Or Other

    Receive a n47 customer care satisfaction notice (rear structural reinforcement) . When i contacted customer care they told me because my jeep did not have a trailer hitch i did not need to have it inspected and have a hitch installed. My gas tank is behind the rear axle and hangs below the bumper. I belive that something should be done i think it presents a danger in a rear end collision. I think they just want to…

    ODI 10781829

  • April 6, 2011 · 55,000 miles

    Unknown Or Other

    Plastic surrounding door handles cracked. First incident was on right rear door. I assumed my child was playing roughly. Soon after a similar crack appeared in the front door on the drivers side. Next came the front passenger door and now all four door panels have cracks in the plastic surrounding the door handles. The left rear door can not be opened from the inside and the right rear door does not open…

    ODI 10583314

  • November 1, 2010 · 98,000 miles

    Engine And Engine Cooling · Unknown Or Other · Vehicle Speed Control

    There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. Second is the issue of the vehicle surging forward just prior to stopping. The engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. I have an appointment with my…

    ODI 10375738

  • October 1, 2009 · 129,000 miles

    Unknown Or Other

    Our 2004 jeep grand cherokee was rear ended at a stop light and 2 of the 3 vechicles burst into flames and burned completely. Updated 12/20/10 *bf updated 12/27/10 *tr updated 04/03/13*lj

    Crash reported · Fire reported

    ODI 10351980

  • November 11, 2008 · 61,000 miles

    Air Conditioner · Mechanical · Unknown Or Other · Visibility

    Dashboard has a loud creaking sound coming from its underside when turning on ventilation? There is creaking from the dash seconds after shutting the engine off. There are strange numbers popping-up on the climate control display. The cold ir blows from one side of the dash even when the heat is turned on. Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually…

    ODI 10248482

  • December 1, 2006

    Fan/Motor · Unknown Or Other

    BLEND DOOR ON A 2004 JEEP GRAND CHEROKEE. *JB

    ODI 10175319

  • September 12, 2006 · 70,000 miles

    Unknown Or Other

    A few weeks ago the heat went out in my 2004 jeep grand cherokee. I went online and found that this is a way to common issues with jeeps. I was shown how to run a diagnostic to determine if it was the blend door and or the recirc door. For me it was both. I also saw online there are many complaints for this same thing. Jeep has done nothing to address this but sit back and charge customers to get this fixed. Living…

    ODI 10246408

  • August 1, 2006 · 58,000 miles

    Electrical Heating Element · Unknown Or Other

    2004 jeep grand cherokee hvac system blend doors have failed, so that automatic climate control system fails to control temperature and blows very hot or cold air at inappropriate times. Impossible to maintain constant temperature in the vehicle. *jb

    ODI 10183865

  • May 7, 2006 · 100 miles

    Engine And Engine Cooling · Unknown Or Other

    Purchased new 2004 jeep from dealer. Within the first month of ownership, i began experiencing occasional, intermittent engine problems at start-up-- the engine would run very rough, shaking the vehicle. The service light in the dash would flash. If driven, the engine would stall unless the accelerator was continually pressed. After a few of these events, we discovered that, if turned off, after about 5 minutes, the…

    ODI 10178277

  • November 17, 2005

    Unknown Or Other

    DEFECTIVE BLEND DOOR HOUSING. *JB

    ODI 10143145

  • June 27, 2005

    Handle (Infant) · Strap/Webbing · Unknown Or Other

    Dt: consumer complained that the belt will not stay in the child's safety seat. The harness that keeps the child in the seat will not stay in the seat. It disconnects from the seat at times. Had to rig up the harness so that child will stay in the car seat. Also, handle does not lock. While putting child in the car seat it dumped him out of the car seat twice. He sustained injuries, hitting his face and head.…

    1 injury

    ODI 10126954