2004 Jeep Grand Cherokee Seats Problems
- 106
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 106 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- seat frame · 28 records
- seat bracket · 26 records
- side seat · 19 records
- seat track · 17 records
- drivers seat · 16 records
- front seat · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 34 |
| 100–150k mi | 33 |
| 150–400k mi | 12 |
| 30–60k mi | 6 |
| 1–30k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
Just bought my 2004 jgc in april 2013. Pulling up to my driveway with my 4 year old in the back seat, i heard a strange pop and my driver's seat moved backwards and became unstable. Looked at the seat bracket and one side is cracked. It had made snapping noise before but i didn't know what it was. Very dangerous situation and i thank god i was driving slow and was not on the highway. I did a search online and there…
ODI 10533028
Seats
I was taking a turn at less than 15 mph when i heard a snap, and i felt a slight jolt to the left. After taking the turn, i began to accelerate back up to speed when my seat suddenly caused me to lean back. If i were at a higher rate of speed at either the turn or when i was accelerating i feel i would most likely have been in an accident. Upon inspection of my seat i found the bracket to my seat had snapped and…
ODI 10542183
Seats
While driving down a local road. I was coming up to a red light and as i was stopping the driver seat made a popping sound and the seat back was leaning toward the right. I pulled over to see what happened and part of the frame had broken. The seat is now wobbly and leans to far one way. Luckily my husband was able to strip the seat and weld the frame to fix it. Some time later the bottom frame that connect the seat…
ODI 10532781
Seats
Driver's side front left seat bracket has sheared while going over hilly roads. Seat now leans while turning and accelerating. *tr
ODI 10512313
Seats
My 2004 jeep grand cherokee front driverside seat frame cracked. I was just sitting in the car when it went pop. Now the seat rocks and is very dangerous. The federal government needs to investigate before someone gets killed. There are 100's of complaints online about this problem when is the government going to do something. *tr
ODI 10512057
Seats
The driver seat in my vehicle had started to become loose and further inspection showed a broken seat bracket. In online searches i had found this was a common issue with this model (1999-2004 jeep grand cherokee), so common in fact that a website (http://www.jeepseatbracket.com/) selling an improved seat frame was developed for this exact issue. This seems to be a safety concern as i can't imagine the seat belt…
ODI 10509956
Seats
I was getting into my car and sat in the driver side seat. I heard a popping sound and my seat moved. I got out of my car to check my seat and notice it was loose. *tr
ODI 10504511
Seats
Seat bracket is broken, resulting in entire seat being loose. Repaired a few years back at the dealer by replacing entire bracket. Obviously, the part is defective, as there are hundreds of complaints of the exact same thing happening in the nhtsa on line database. *tr
ODI 10499832
Seats
I was getting into the vehicle and the seat frame broke dislodging the seat on the driver's side. *tr
ODI 10492091
Seats
The drivers side seat track has broken on two sides. This is due to a defective part on the seat track where the metal is too thin and has cracked. I have read complaint after complaint online. This needs to be recalled before someone is hurt or killed. I cannot even find one to replace in a salvage yard due to the fact that it is such a common problem, people have bought any one that is available. *tr
ODI 10486235
Seats
Drivers seat, left side front and rear brace holding seat to floor cracked apart. I have read that many jeeps from this time period have had this problem of separation due to inferior / thin steal as the bracket. Fixing is by welding - does not hold and entire bracket holding the seat to the floor needs to be replaced. *tr
ODI 10492031
Seats
The front driver's seat frame weld on the left side had previously broken on me. Now the frame weld has broken on the right side of the seat where the base of the seat meets the seat back causing the seat to tilt back and to the right. The whole seat now wobbles. This is a defect in the seat frame design because the breaks are at weld points. The metal is thin at these points. *tr
ODI 10485790
Seats
Accelerating from stop sign to 40 mph, driver's power seat frame broke at a weld point on the front left side. Mechanic says it cannot be re-welded. Apparently the problem is so prevalent, another seat from a junk yard cannot be found. Dealer says seat frames are on back order. I am working with an independent mechanic to find a fix. This is a safety issue because if the seat broke lose, the driver could lose…
ODI 10462313
Seats
Front driver seat track broke and car is a hazard to drive. Dealer says it cost $1200 to repair. *tr
ODI 10460833
Seats
I have me a 2004 jeep grand cherokee special edition , i bought it in 2010 and its april 19th, 2012 and my drivers front power seat track just broke on me while driving. *js
ODI 10455823
Seats
Seats base frame fails with separation of metal support making seat unsound. Located on drivers seat, left front. *tr
ODI 10448838
Seats
While driving my seat suddenly moved forward and to the right. What i found was that the seat bracket broke causing the seat to move. After looking on the internet i found that this is a common problem on this make and model of vehicle. This is a safety issue as it affects your driving position and in my case broke while i was driving. In addition, as you go around corners you now move/slide in the seat as it is no…
ODI 10441437
Seats
The main metal frame of the driver's seat has broken. Drivers seat has a rocking motion and will most likely not hold up to a rear end collision at any speeds. *tr
ODI 10432488
Seats
2004 jeep grand cherokee laredo driver's seat mounting bracket broken. Seat wobbles terribly. No auto parts store stock this item and according to burdick chrysler jeep, it is no longer manufactured. According to jeep, there has been no recall, yet according to vlane.com, carsurvey.org, aboutvehicle.com and other such internet sources, this is not an isolated incident. There appears to have been thousands of…
ODI 10437429
Seats
While driving the driver's seat frame bracket snapped and the driver's seat became wobbly as i drove. Unable to get a safety inspection sticker in massachusetts until the seat frame is repaired/replaced. This is the first time i have had this problem with 2004 grand cherokee. It has occurred twice with a 2003 grand cherokee i own also. Very unsafe to drive in this condition. *tr
ODI 10424725
Seats
Front passenger power seat mounting bracket and seat main frame both have split lose, causing seat to wobble dangerously about. Possible continued breakage of other components immanent. Causing serious injury or death due to seat breaking lose. *tr
ODI 10434804
Seats
Driver side seat broke off at frame. This has happened twice. There does not seem to be a solution by jeep to repair this problem. There are no parts either new or used available to make repairs. Was told by the dealer that this is a common problem. *kb
ODI 10416794
Seats
Drivers side seat mounting bracket broke on entry to vehicle. This caused the seat to rock back and forth while driving especially during turns. Took it to dealer and they told me that the seat track was also broken. They have been unable to find a replacement track so far because jeep no longer makes the part. I was told that it can't be welded because of liability issues. They estimate the cost to repair at $300+…
ODI 10408463
Seats
Front seat brackets sheared off, seat unstable and will tilt backwards. Was told by a certified welder / welding inspector that it could not be welded, and that the bracket was a defective, sub-standard, and unrepairable. *tr
ODI 10403770
Seats
I was backing my 2004 jeep grand cherokee out of the driveway when i heard a snap and then the front seat started wobbling back and forth. I pulled back into my driveway and that's when my husband and i noticed the metal that connects the driver's seat had completely snapped. It was a blessing that i was not traveling at a high rate of speed or was far from home, i would hate to think what would have happened had i…
ODI 10399285