2004 Jeep Grand Cherokee Seats Problems
- 106
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 106 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- seat frame · 28 records
- seat bracket · 26 records
- side seat · 19 records
- seat track · 17 records
- drivers seat · 16 records
- front seat · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 34 |
| 100–150k mi | 33 |
| 150–400k mi | 12 |
| 30–60k mi | 6 |
| 1–30k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
04 jeep grand cherokee laredo driver seat track bracket broken. Seat is now unsafe. *tr
ODI 10393793
Seats
Driver's seat frame broke. Garage welded it, but it broke again at 102,000 miles. Seat frames should never break! Only vehicle i ever owned to have had this problem. Checked on line, apparently others have had this problem as well. *tr
ODI 10559810
Seats
2004 grand cherokee laredo. This will be the second time since 2004 replacing the drivers side front seat. It broke in 2008 and again in 2011. The seat starts to rock back and forth like its loose and there is no way to tighten the seat.. So you have to simply live with it, very unsafe in my eyes. If i was in a accident i think the seat would snap off and i would be greatly injured! *tr
ODI 10386609
Seats
The seat brackets for the driver's seat on my 2004 jeep grand cherokee have snapped. This causes the seat to rock back and forth when accelerating or breaking. Will cost between 500-800 to have the brackets replaced. *tr
ODI 10383442
Seats
Passenger seat heater element got way to hot and the seat stated smoking. I seen the recall so i called gave them the vin and was told this vehicle was not covered under the recall. *tr
ODI 10382725
Seats
While driving down the road my seat completely broke, throwing me towards the back seat. Thank god i was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. Why would a seat fail like that??? The car is pretty much not drivable now because the seat is completely broken off the base. This is crazy!!!
ODI 10377509
Seats
Drivers seat bracket has broken causing seat to severely rock. I have seen numerous complaints. Needs to be repaired by a welder or replaced. Currently holding together with a hose clamp. *tr
ODI 10389635
Seats
I have a 2004 jeep grand cherokee laredo with 107,000 miles. Today, 12/9/2010, the drivers side seat bracket came loose. I believe after searching the internet, that it is a mounting bracket. Some other jeep cherokee owners complained of this problem. The seat now rocks when i brake and accelerate. I am concerned that if i get into a collision the seat will not be locked in and the seat belt will not function. *tr
ODI 10369815
Seats
The driver's seat of my 2004 jeep grand cherokee has broken for unknown reasons and , without homemade, patchwork bracing, flops back like a recliner. We have attempted to get this repaired both through our local dealer and through chrysler corporation and they claim that they cannot secure the part; we were first told by the dealer we had to prepay for the part, did so, and then they reported back weeks later that…
ODI 10384822
Seats
I own a 2004 jeep grand cherokee with a driver's side power seat. It has approximately 105,000 miles on it. The front right seat bracket broke on 10/20/2010 causing the seat to rock while driving, accelerating or braking. The left side bracket is now also cracked but not broken all the way across yet. This is a very dangerous situation as it may both lead to an accident and cause additional injuries to the driver. I…
ODI 10362681
Seats
Front driver side seat started to wobble and then ended up snapping. Metal broke in the front left of the seat right by where the metal piece is that lifts the seat. I drive with my seat all the way down and is never raised. The seat moves every bend and anytime i accelerate or brake. *tr
ODI 10362333
Seats
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that while making a right turn, he heard a loud popping noise and could feel the seat moving. The dealer looked at the vehicle and stated that the mounting bracket for the seat was broken. The dealer stated this had been a problem in the past. The current and failure mileages were 182000.
ODI 10359305
Seats
The seat frame on my 2004 jeep grand cherokee has broken for the second time. The seat frame is not strong enough for a normal weight adult male. *tr
ODI 10353406
Seats
On my 2004 jeep grand cherokee laredo the right front bracket on the driver seat that holds the seat to the floor broke causing the seat to become unstable. I haven't taken the jeep to a dealer at this time. *tr
ODI 10349896
Seats
Front drivers side seat broke of rail and frame. *tr
ODI 10345711
Seats
2004 jeep grand cherokee e front driver's seat broken changed it once with the dealership but it broke again from reading online comments from other jeep owners this is an on going problem with the frame or seat bracket since i changed the frame it broke within 6 months of repairing it average cost for new seat frame is about 600 dollars at dealership and it's not fair to have jeep owners pay over and over again to…
ODI 10340212
Seats
The drivers seat back will not stay in an upright position, it gradually reclines, even while the vehicle is parked. *tr
ODI 10331664
Seats
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. The failure mileage was approximately 80,900. The current mileage was approximately 81,000.
ODI 10330792
Seats
Drivers seat rocks broken brackets that hold the seat to the car. I have seen thousands of failures of these brackets reported on line. The fix is a new $1000 seat which often gets overlooked and people are welding (that's what we plan to do) a bracket which may create additional safety issues. *tr
ODI 10329456
Seats
FRONT SEAT SUPPORT BREAKS. *TR
ODI 10335272
Seats
Metal bracket holding driver seat to the floor has broken twice during the ownership of this vehicle. I weigh 250lbs, i'm heavy, but we're talking about metal that has completely snapped in two. Twice. *tr
ODI 10320722
Seats
I have a 2004 grand cherokee laredo. Today while getting into my jeep, my drivers seat frame broke. Loose in the front left corner. Now my driver seat rocks when i apply the brake or give gas. Wow, thank the lord i was not driving when this happened. I have contacted chrysler about this to see if they will assist with repair even though i have 70,000 miles of use. After doing some research, it appears this is a…
ODI 10319075
Seats
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my driver seat track broke for my 2004 jeep grand cherokee on the right side next to the driver side door. It snapped in half and while researching on the web i found a website that everyone else is voicing there concern. My seat is swaying side to side and when i am driving my seat leans back far. When calling the dealership…
ODI 10315026
Seats
Tl* the contact owns a 2004 jeep grand cherokee laredo. The contact stated that the brackets for the front driver seat track fractured. The dealer advised the vehicle could be repaired at the contact's expense. The vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer would not provide any assistance. The vin was not available. The failure and current mileages were 140,000.
ODI 10347602
Seats
2004 jeep grand cherokee. 76,000 miles. Purchased new, i am the only owner. While turning into work, the driver seat bracket (the bracket that connects the seat to the floor) broke in the front left (if looking forward). Now the seat sways and all of the weight is stressed on just one corner of the bracket. According to online reports, this costs up to $1000 to get fixed at a dealer. Other reports of the bracket…
ODI 10305009