2004 Jeep Grand Cherokee Seats Problems
- 106
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 106 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- seat frame · 28 records
- seat bracket · 26 records
- side seat · 19 records
- seat track · 17 records
- drivers seat · 16 records
- front seat · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 34 |
| 100–150k mi | 33 |
| 150–400k mi | 12 |
| 1–30k mi | 6 |
| 30–60k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
1/27/10 a received in the mail a safety recall j14-heated seat elements, chrysler group and dealership only fix the front passenger seat, and the driver seat was was not fix it was disconected awaitng for a cover seat, and as of 6/7/12 the problem is not fix, chrysler firts calimed that the work was completed on may 2010, i told them no only one seat was fixed, they called the dealership and confirmed my story, and…
ODI 10460925
Seats
Left front frame bracket on driver-side power seat has broken or sheared... *tr
ODI 10314844
Seats
I have a 2004 jeep grand cherokee that has the heated seat issue, recall j14 and called the dealership 3 weeks ago without a response. They set up an appointment for me to go in jan. 7th to get it fixed and when i went in they never even had the parts to fix it. So they got my information and said they would call me with an eta and it has been over a week now without any contact from them. When i called today i gave…
ODI 10299756
Seats
Re: 2004 jeep cherokee driver side seat frame broke again after dealer so called repair. *tr
ODI 10298141
Seats
Front driver side seat has broke at 3 separate parts required welding to repair. *tr
ODI 10378076
Seats
Driver's side seat track suffered material fatigue fracture. Seat frame is a stamped metal frame. The crack happened on the front left leg that attaches the seat to the floorboard. The seat track is stamped by a chrysler directed supplier and shipped to jci for assembly. Suggest chrysler to investigate seat movement (causing fatigue in the bend), material thickness and the possibility of adding a gusset (or brace)…
Crash reported
ODI 10295034
Seats
I have a 2004 jeep grand cherokee and my drivers seat started leaning about a year ago then this year is started squeaking when i sat in it, but never thought anything of it since i have 120,000 miles. Then all of a sudden as i am driving at 65 mph the seat makes a loud pop noise and i almost wound up in the back seat. I stopped the car and looked under the seat to find the frame cracked. I got home took the seat…
ODI 10292895
Equipment · Seats · Visibility
Tl*the contact owns a 2004 jeep grand cherokee. While the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. The additionally, a noise sounded from the instrument panel whenever engaging the power window switch. The vehicle had a recall repair performed under nhtsa campaign id number 06v197000 (seats: front assembly: seat…
ODI 10325193
Seats
Seat mount bracket fails under normal use. Front seat drivers side mount bracket broke at 65k miles under light use. Looking online it seems like this is a "normal" thing causing a dangerous driving situation of driving in a "rocking chair". Jeep knows this is an issue yet there is no replacement part for upgrading an obvious inferior structural component that is integral to safe driving. *tr
ODI 10370336
Seats
My front driver side seat of my 2004 jeep grand cherokee has broken twice since i have owned it. The metal literally snapping. I have been reading sites on the internet and this appears to be an extremely common occurrence. It makes me wonder if it just breaks due to every day driving what would happen in a crash?
ODI 10276759
Seats
2004 jeep grand cherokee laredo -- front seat bracket/rail broken/snapped off--this created a safety situation with seat not secure--raises questions as to what would have happened if in accident and seat broke loose. *tr
ODI 10272643
Seats
2004 jeep grand cherokee, drivers seat broke a weld. I was driving about a year ago and the weld just broke. I haven't had a chance to get it fixed because i can't find a used replacement and dealership wants over $800 to fix. I have checked online and have found almost 2000 people with similar problems all stating the same thing, jeep doesn't have a recall for this and they can't find a replacement seat used or new…
ODI 10346938
Seats
Stopped at a light, when light turned green, accerated, driver seat rocked backward and felt loose. On examination front left bracket on frame had broken. This seems to be a problem this this car, searched on-line to find many people with this happening. Had it welded. About 6mos later rear bracket broke in same way. This is very dangerous to the driver, must hold on when seat moves in this way. Don't know why jeep…
ODI 10414594
Seats
Driver's side seat bracket has broken. I have welded once and it has broken again. I am not a large man (about 185lbs) and feel this should not have happened under normal use. Many jeep owners have complaints on this. *tr
ODI 10297990
Seats
Tl*the contact owns a 2004 jeep grand cherokee. The contact slightly reclined the front driver's seat and the seat frame fractured. The seat could have completely failed while driving, thus increasing the risk of a crash. The dealer stated that he would be responsible for replacing the seat frame. The repair would cost $600. The contact is in the process of having the vehicle repaired. The failure and current…
ODI 10260548
Electrical System · Seats
Tl*the contact owns a 2004 jeep grand cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded…
ODI 10256992
Seats
Tl*the contact owns a 2004 jeep grand cherokee. While driving 25 mph, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. Nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler) was specifically…
Fire reported
ODI 10252632
Seats
Seat track for 2004 jeep grand cherokee cracked, causing seat to move in a reclining fashion without the seat actually reclining. *tr
ODI 10260791
Seats
Drivers seat brakes at bottom and then seat frame brakes. It is now like you are driving in a rocking chair. Jeep knows about this problem, some seats have broken away. This is a very unsafe condition. *tr
ODI 10266107
Seats
Metal seat bracket that holds driver's seat to floor on my 2002 and my 2004 jeep grand cherokees broke. Seats are now detached from the floor and rock back and forth. *tr
ODI 10268353
Seats
Driver side seat frame cracked in multiple locations. Now acts like rocking chair while driving. No support, very unsafe. *tt
ODI 10432717
Seats
Driver's side seat bracket broken on my 2004 jeep grand cherokee. After researching on the internet, it seems that it is a common problem with grand cherokees. There is a steel tube that goes from side to side that is entirely too thin and it shears off at the bracket. It was not involved in any accident, it just breaks from normal use, which for a seat bracket, should not happen. I fixed it once last summer and now…
ODI 10266568
Seats · Structure
Seat trac and frame failed on 2004 jeep grand cherokee. *tr
ODI 10215984
Seats
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the platform frame of the driver's seat broke three times. While driving approximately 25 mph, the seat began to shake which alerted him to the failure. The first two times, he welded the seat together, and the third time, he scheduled an appointment for 02/26/2010 with the dealer. He called the manufacturer, filed a complaint with a…
ODI 10312958
Seats
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated while exiting the vehicle, he heard a loud clanking sound. The driver's seat track was fractured and the failure occurred three times. The vehicle was taken to the dealer where the technician verified the electric seat frame needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was…
ODI 10511628