1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Seats

2004 Jeep Grand Cherokee Seats Problems

106
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 106 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 2 indicate fire

What owners report

  • seat frame · 28 records
  • seat bracket · 26 records
  • side seat · 19 records
  • seat track · 17 records
  • drivers seat · 16 records
  • front seat · 13 records

Mileage in stored records

BandRecords
60–100k mi34
100–150k mi33
150–400k mi12
30–60k mi6
1–30k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 28, 2006 · 30,000 miles

    Seats

    The driver side electric seat frame broke in 2006 and i was told i could buy a new one but they are so cheaply made i had it repaired by a experienced welder who told me the metal was really thin and cheaply made.it broke again in 2008 in a different location on the same seat and i had it repaired.then it broke again in another location on same seat in 2009.now to start off jan.2012 it broke in 2 places of the seat…

    ODI 10443275

  • April 19, 2006 · 59,000 miles

    Seats

    Driver seat pivot which connects the seat track to the upper seat frame breaks / cracks under normal drive conditions. I had to replace my seat track 3 times with the first crack being welded and cracking again. The vehicle has 159,000 miles and i am the original owner. *tr

    ODI 10359961

  • November 1, 2005 · 65,000 miles

    Seats

    2004 jeep grand cherokee, the driver's seat pivot post on 3 occasions have broken. 2 of the occurrences happened while braking and 1 while leaning back to removed items from my rear packets. The 1st two were repaired via spot welds after the third i had to replace lower section of the seat. *tr

    ODI 10273774

  • May 1, 2005

    Seats

    The headrests in my 2004 jeep grand cherokee overland do not provide protection from whiplash. As i sit in the seat, the headrest is at least 8-12 inches from my head. If i were hit from behind, my neck would break before my head would come into contact with the head rest. This is contrary to the 2005 and newer jeeps in which the headrest is directly behind the head (about and inch or two). The headrests should be…

    ODI 10280769

  • December 5, 2004

    Front · Seats

    My husband and i were in a 2003 jeep grand cherokee, stopped at a stop light and rear ended by a toyota celica traveling about 40 mph according to the police statement. Our jeep then hit the car in front of us (it was a four car chain reaction collision). The drivers and front passenger seats reclined on impact. Had our grandson been in his child safety seat, his legs would have been crushed, if not worse. Further,…

    Crash reported · 2 injuries

    ODI 10102314

  • February 20, 2004 · 11,973 miles

    Electrical System · Seats

    On or about february 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 jeep grand cherokee limited. He is a parapelgic and did not feel the burn occuring. The seat heater did not turn off after reaching normal temperatures. A product liability action is being bought in the united states district court of oregon.

    1 injury

    ODI 10098628