1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Electrical System

2004 Jeep Grand Cherokee Electrical System Problems

115
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 115 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 9 indicate fire

What owners report

  • failure mileage · 27 records
  • door locks · 17 records
  • diagnosed repaired · 15 records
  • interior lights · 14 records
  • notified failure · 14 records
  • failure failure · 13 records

Mileage in stored records

BandRecords
100–150k mi28
60–100k mi26
150–400k mi14
30–60k mi13
1–30k mi11

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 7, 2016 · 120,000 miles

    Air Bags · Electrical System · Exterior Lighting

    Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

    Crash reported

    ODI 10837427

  • November 23, 2015 · 64,000 miles

    Electrical System · Fuel/Propulsion System · Vehicle Speed Control

    Jeep accelerated without stepping on gas. Accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. Cable changed total $477.39 in 5/2010.this time car was towed to jeep dealer. C. Stated jeep accelerated on its own, towed in. Jan. 13,11 jeep towed in to jeep dealer for bucking and accelerating on its own, no issue was found. May 13,11 towed…

    ODI 10807479

  • November 1, 2015

    Electrical System

    Takata the blower moter comes on then goes off and now it dont work did reseach and it said there r problems the the connector it gets over heated and melts i dont know if that is happining to mine but i dont thing the bower motor is bad i think its the connector

    ODI 10817146

  • October 29, 2015 · 130,000 miles

    Electrical System

    Arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.

    ODI 10789057

  • October 20, 2015

    Electrical System · Exterior Lighting

    I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and on

    ODI 10786397

  • October 15, 2015 · 85,000 miles

    Electrical System

    3 times now i have had the wires that run through the rubber boot in the passenger door break causing loss of power to passenger side windows, door locks, side mirrors and interior lights not turning off.

    ODI 10823266

  • October 2, 2015

    Electrical System

    The driver door wiring harness breaks and causes the windows not to work. This is an ongoing problem and is caused by the repeating opening and closing of the door and the wires being bent. This can cause a safety hazard by way of not being able to unlock doors in emergency or roll down winds

    ODI 10783572

  • September 17, 2015

    Air Bags · Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    ODI 10764523

  • September 14, 2015 · 60,000 miles

    Body · Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the interior front and rear passenger side power windows failed to operate. In addition, the doors failed to unlock which included the lift gate. The failure occurred intermittently with the front driver's side. The vehicle was currently being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was…

    ODI 10837421

  • September 6, 2015 · 160,000 miles

    Electrical System · Equipment Adaptive/Mobility · Visibility/Wiper

    Tl* the contact owns a 2004 jeep grand cherokee. While driving 30 mph, there was a burning odor coming from the vehicle. The contact noticed the resistor pack was melted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

    Fire reported

    ODI 10762548

  • August 1, 2015 · 200,000 miles

    Electrical System · Exterior Lighting

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start intermittently. The contact mentioned that when the vehicle was started, the instrument panel failed to illuminate. In addition, the contact stated that the front headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The…

    ODI 10759040

  • July 25, 2015 · 125,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2004 jeep grand cherokee. While driving at 55 mph, the rpms decreased to zero and the vehicle suddenly stalled. The vehicle was able to restart. The failure occurred on five occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

    ODI 10743628

  • May 12, 2015 · 170,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 20 mph, the vehicle stalled. After several attempts the vehicle was able to be restarted. The failure recurred multiple times intermittently in moist conditions. The vehicle was taken to a dealer for diagnostic testing. The crank shaft position sensor was replaced. The contact was made aware of nhtsa campaign number: 04v112000 (electrical…

    ODI 10724790

  • March 15, 2015 · 200,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000. The vin was unavailable.

    ODI 10723421

  • March 2, 2015 · 104,000 miles

    Electrical System · Horn · Steering

    Tl* the contact owns a 2004 jeep grand cherokee. While stopped at a red light, the horn sounded without warning until the battery was removed. The contact stated that the steering wheel was loose. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

    ODI 10691661

  • February 6, 2015 · 111,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 10 mph, the interior lighting remained illuminated, the message board displayed that the driver side door was open when it was secured, and the windows failed to close. In addition, the contact stated that the high beams failed to activate and the power mirrors failed. The vehicle was not diagnosed or repaired. The manufacturer was not…

    ODI 10682802

  • February 4, 2015

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received a noitice for nhtsa campaign number: 15v194000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10716009

  • January 7, 2015 · 168,000 miles

    Electrical System

    My 2004 jeep grand cherokee laredo was acting like the door was open (overhead computer warning driver door open and interior lights would not go out), but was visibly/physically closed. The windows, door locks and mirror controls were not working. Upon further investigation of the main wires coming in from the body of the jeep into the door, (door jam/black boot) it was clear what the problem was. There was a black…

    ODI 10671639

  • January 1, 2015 · 100,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    I've always had trouble with my 2004 jeep grand cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the rpm extremely high. I've also had to replace my jeep's computer because i was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.

    ODI 10749052

  • November 10, 2014 · 137,500 miles

    Electrical System

    My car keeps cutting off while driving. It has done this several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, i lose all power. I have been stranded several times. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because i am afraid it will do it and i will wreck my brother-in-law…

    ODI 10749495

  • November 1, 2014 · 75,000 miles

    Electrical System · Electronic Stability Control · Exterior Lighting

    I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless i turn the interior dimmer light switch to the off position, the lights stay on. When this is done, i cannot see the displays (i.e., speed, etc.). The stereo system will play and the cd player works; however, i cannot see the display at all --- channels, track #s, etc.…

    ODI 10806814

  • September 6, 2014 · 109,000 miles

    Electrical System · Exterior Lighting

    Tl* the contact owns a 2004 jeep grand cherokee. While driving 35 mph, all the warning indicators on the instrument panel illuminated. The contact mentioned that there was a shortage within the electrical switch board and the exterior lighting failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.

    ODI 10631790

  • July 21, 2014 · 176,942 miles

    Electrical System

    Vehicle stalls out and loses total power (engine shuts off ) while driving. This has happened several times and there is no pattern as to when or why it occurs this is extremely hazardous, trying to steer your suddenly powerless vehicle to the shoulder of the road and out of harms way. *tr

    ODI 10622330

  • June 3, 2014 · 95,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 40 mph, the vehicle suddenly shut off and caused a second vehicle to crash into the rear of the contact's vehicle. No injuries were reported and a police report was not filed. After restarting the engine and driving a short distance, the vehicle continued to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not…

    Crash reported

    ODI 10671111

  • February 20, 2014

    Air Bags · Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact had the vehicle repaired by an authorized dealer under nhtsa campaign number: 12v527000 (air bags ). After the repairs, the windshield wipers would not turn off, and the headlights would randomly turn on and off recurringly. The vehicle was taken back for a diagnostic test where the independent mechanic diagnosed that the inner body module needed to be…

    ODI 10566934