1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Electrical System

2004 Jeep Grand Cherokee Electrical System Problems

115
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 115 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 9 indicate fire

What owners report

  • failure mileage · 27 records
  • door locks · 17 records
  • diagnosed repaired · 15 records
  • interior lights · 14 records
  • notified failure · 14 records
  • failure failure · 13 records

Mileage in stored records

BandRecords
100–150k mi28
60–100k mi26
150–400k mi14
30–60k mi13
1–30k mi11

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 17, 2014 · 57,000 miles

    Body · Electrical System

    Windows don't work, door locks won't work, inside lights stay on..second time for this problem. *tr

    ODI 10564790

  • January 21, 2014 · 85,000 miles

    Electrical System

    Windows, door locks will not operate. Cabin lights will not go out when headlights are on creating a dangerous situation. *tr

    ODI 10560831

  • November 29, 2013 · 79,915 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving approximately 25 mph, she noticed smoke emitting from underneath the dashboard. The vehicle was taken to an independent mechanic for diagnosis. The mechanic stated that the wiring harness for the heater motor would have to be replaced. The vehicle was repaired. The approximate failure mileage was 79,915.

    Fire reported

    ODI 10554350

  • October 16, 2013 · 130,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep cherokee. The contact stated that while driving approximately 45 mph, the check engine warning indicator remained illuminated. The vehicle was taken to an authorized dealer where the oxygen sensor and oxygen heater sensor were replaced. Three days after the repair was performed the failure recurred. The dealer then updated the computer system, however the failure persisted…

    ODI 10552429

  • September 15, 2013

    Electrical System · Engine · Suspension

    I have replaced the ignition switch twice in one year (2014). I have purchased a re-manufactured engine 2014, shipped from texas to detroit, mi.

    ODI 10744731

  • September 9, 2013 · 93,000 miles

    Electrical System

    Defect in electrical wiring in driver-side door prevents windows from rolling down (a safety hazard) and doors from locking/unlocking. The back hatch will either remain in locked or unlocked mode depending on when the wiring fails (this model jeep does not include a manual way to use a key to unlock/lock the back hatch). If a pet was in the back of the suv that had a "pet fence", there would be no way to get the pet…

    ODI 10544305

  • September 2, 2013

    Electrical System · Power Train

    I purchased this vehicle september of 2013 and although i love this vehicle there is one thing that is so not right about it also. In the beginning the windows, door lock and electric windows would stop working then all of a sudden they are again. This vehicle was equipped with the most inadequate electric door unlocking system. There is this very thin wire very thin wire attached to this heavy metal thing that just…

    ODI 10595965

  • September 1, 2013 · 141,000 miles

    Electrical System · Exterior Lighting · Fuel/Propulsion System

    I brought my 2004 jeep grand cherokee june 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, i had to repair the black wire again due to moisture setting in the tape and wires, i read on the…

    ODI 10643309

  • May 15, 2013

    Electrical System · Exterior Lighting

    Defect in electrical wiring in driver-side door prevents windows from rolling down (a safety hazard) and doors from locking/unlocking. The back hatch will either remain in locked or unlocked mode depending on when the wiring fails (this model jeep does not include a manual way to use a key to unlock/lock the back hatch). If a pet was in the back of the suv that had a "pet fence", there would be no way to get the pet…

    ODI 10556117

  • March 13, 2013 · 131,000 miles

    Electrical System

    I have a 2004 jeep grand cherokee were i first experienced problems in oct 2012 with the harness wires and i took it to the dealer and they repaired the wires inside then again 4 months later it happened again and i just had them replace them a 3rd time 03/13 /13 and after 2 weeks of having it home now my jeep wont start i have it towed to dealer once again they said i need a crank shaft sensor replaced i have them…

    ODI 10503517

  • February 1, 2013

    Air Bags · Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number 12v527000 (air bags) and had not experienced the failure as described in the recall however, the contact was concerned that the failure could occur at any moment. The dealer advised that the part needed to complete the recall service was not available and that he would receive a recall letter when the parts…

    ODI 10522560

  • November 14, 2012

    Electrical System · Exterior Lighting

    I know of at least 4 people who have jeep vehicles and we are constantly replacing the tail light, brake light and or having issues with electrical functions. Within 2years i have personally replaced my entire driver tail light, bulbs 4 times. I have searched for any recalls and i have only found 1, but nothing in regards to electrical and or brake light issues. *tr

    ODI 10484685

  • October 17, 2012

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was taken to a private mechanic where it was diagnosed that the battery, pole, starter and alternator needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was unknown and the current mileage was 151,695. *tr

    ODI 10504953

  • September 4, 2012 · 125,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle stalled whenever the contact would brake to a complete stop. The vehicle was taken to a mechanic who determined that the crankshaft position sensor failed. The part was replaced and the failure was corrected. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id…

    ODI 10475840

  • August 15, 2012 · 150,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep cherokee. The contact stated that the temperature control malfunctioned. The contact mentioned that he inspected the vehicle and found that the wiring harness and connector were melted and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The failure mileage was 150,000…

    ODI 10584291

  • April 12, 2012

    Electrical System · Engine

    Engine light keeps coming on all codes are checked, repaired, replaced. Pcm has been replaced twice and was told that it is in need of replacement again! Could there be an internal problem with the computer system? *tr

    ODI 10619342

  • February 1, 2012 · 70,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the interior lights, stereo, and all four power windows failed. The contact also stated that all four doors failed to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

    ODI 10659952

  • September 4, 2011 · 66,000 miles

    Electrical System

    I was driving on the mass turnpike and all instrument panel gauges stopped registering, abs and brake lights starting blinking, cd player stopped working, and ac stopped. We shut off the ac, headlights and radio within 10 minutes everything seemed to reset but this is a very dangerous condition at highway speeds. *tr

    ODI 10423240

  • August 18, 2011 · 115,550 miles

    Electrical System · Latches/Locks/Linkages

    Drivers door lock button would not work, rolling locks in-operable no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shutting the vehicle off. Took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jam. *tr

    ODI 10425056

  • July 9, 2011 · 100,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee laredo. The contact stated that the driver side door locks, interior lights and the window failed. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 100,000.

    ODI 10424431

  • June 24, 2011 · 127,000 miles

    Electrical System

    2004 jeep grand cherokee ran the day before, after it rained that night the next morning the car will not start, remote started to work no sound, lights would go off & on, after locating the harness boot between the drivers door negative wiring fatigues and breaks, heard clicking sounds when boot was touched. Now nothing works. Car has been repaired for other major issues, pcm, tps, senoids, barrons etc. This is a…

    ODI 10463856

  • March 1, 2011 · 90,000 miles

    Electrical System · Equipment Adaptive/Mobility

    Electric windows and locks stopped working. Found broken wire in driver side door harness. Repaired the wire and then rf door harness wires broken. Repaired those wires and now harness contact in rf door panel connection is faulty. Window and locks do not work unless you wriggle connector. Rr door does not lock. Replace window and door switch but did not solve the problem. *tr

    ODI 10502156

  • February 4, 2011

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the electrical system failed, which caused different components such as the door locks and windows to become inoperable. The vehicle was not diagnosed. The contact repaired the vehicle. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the dealer was attempting to make the contact pay a diagnostic fee to…

    ODI 10896995

  • February 1, 2011 · 120,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the interior lights illuminated independently. The vehicle was taken to the dealer who was not able to diagnose the failure. The manufacturer was contacted about the failure. The failure mileage was 120,000. The vin was unavailable.

    ODI 10585445

  • January 20, 2011 · 102,000 miles

    Electrical System

    No power to windows, locks and mirrors on doors. There is a wire on the inside of the drivers door that splits in half for no reason preventing anything on the doors to work. I cannot open any windows, un/lock any doors, or adjust my mirrors. This has not been recalled but is a very common problem with this vehicle. I feel this is a safety hazard. *tr

    ODI 10379658