1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Electrical System

2004 Jeep Grand Cherokee Electrical System Problems

115
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 115 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 9 indicate fire

What owners report

  • failure mileage · 27 records
  • door locks · 17 records
  • diagnosed repaired · 15 records
  • interior lights · 14 records
  • notified failure · 14 records
  • failure failure · 13 records

Mileage in stored records

BandRecords
100–150k mi28
60–100k mi26
150–400k mi14
30–60k mi13
1–30k mi11

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 19, 2010 · 104,000 miles

    Electrical System

    Lights went haywire in the car as well as the locks on the windows and doors i.e., all of the locks do not work on with the remote, the side mirrors don't move, and the windows do not move up or down. After the headlights are on, the interior lights dim to where they cannot be seen. From an internet search, this is a common problem that cost $275 to repair. I took my car in today for service and was told $112 to…

    ODI 10371223

  • December 15, 2010 · 60,000 miles

    Electrical System

    The windows and interior lights stopped working. When we pulled into the garage we noticed sparks near the door hinge. Two factory wires were broken and making contact, which was causing the arcing. A jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. If any fumes from the fuel were present you would have a fire. *tr

    ODI 10373839

  • October 1, 2010 · 68,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). The vehicle began to exhibit several electrical failures within the turn signals, hazard lights and the heater fan. The vehicle was taken to a local mechanic where the electrical window motor, turn signals and…

    ODI 10382989

  • September 27, 2010 · 190,000 miles

    Electrical System

    2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. Then the truck would not restart for 15min just as a toll truck was pulling up. Called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. Now the window and door locks does not work. The interior lights stay on.…

    ODI 10358023

  • August 15, 2010 · 81,870 miles

    Electrical System · Fuel System, Other

    2004 jeep cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. Going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. This nearly got me hit today going through a red light. The first time it happened, i was going down a hill and barely got the car stopped before hitting a tree.…

    ODI 10349470

  • July 17, 2010 · 118,000 miles

    Electrical System · Power Window Devices And Controls

    2004 jeep grand cherokee limited - passenger side front power window stopped working. Also blower on heating/ac unit works intermittently. *tr

    ODI 10361080

  • March 10, 2010 · 54,850 miles

    Electrical System

    The electrical system is not working on my 2004 jeep grand cherokee. The gauges for the seatbelt and air bag stay on. The power windows and break lights work sporadically. I have taken my vehicle to various service providers to check it and i keep getting the same results. The symptoms are fixed temporarily. I have contacted jeep without success and they have no record of any recalls on this type problem. *tr

    ODI 10327132

  • March 1, 2010 · 60,000 miles

    Electrical System

    The wires in the wiring harness that goes through driver door get frayed with time from normal door opening and closing. This disables all power windows, doors, mirrors, etc in the car. Even affects instrument cluster. Re-opening and closing door may result in continued operation of power windows, mirrors, etc, but it is unpredictable. *tr

    ODI 10615417

  • March 1, 2010

    Air Conditioner · Electrical System

    2004 grand cherokee. Consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. The vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. They repaired the connector by cleaning and re-installing the pins at a cost of $170.00. Shortly thereafter, the unit once again ceased to function. The consumer stated he had to wiggle the plug…

    ODI 10374434

  • December 22, 2009 · 46,636 miles

    Electrical System · Interior Lighting

    2004 jeep grand cherokee with 46,636 miles out, no power in driver door to the door locks, extra mirrors or dome lights. Broken wire was found in wire boot between door and auto body. Wire failed due to metal fatigue of faulty wire that should have never been used in this location. *tr

    ODI 10299706

  • November 5, 2009 · 68,000 miles

    Electrical System

    First started in nov 2009 driver side door controls won't work, dome lights go on with headlights, repaired broken wire. June 2010, drivers door is inoperable window stuck down, cannot lock doors, repaired wiring harness in door. Dec. 2011 windows and door locks were inoperable. - made wiring repair., jan 2013 door locks and windows inoperable, dome light stays on while driving or else you loose control panel…

    ODI 10498499

  • November 1, 2009

    Electrical System

    Car keeps cutting off while driving. Has done it several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, i lose all power. I have been stranded several times with my autistic son. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because i am afraid it will do it and i will wreck. After…

    ODI 10297980

  • September 16, 2009 · 71,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that when attempting to start the vehicle it exhibited a no-start condition. The vehicle was towed to the dealer for inspection. The technician concluded that the cause of the failure was the crank shaft sensor. He then added that his vin number was excluded from recall # 04v112000 (electrical system: starter assembly), so the component would have…

    ODI 10284398

  • July 9, 2009 · 99,000 miles

    Electrical System

    Wiring harness located between front door and frame inside rubber tubing is made of inferior materials and cracks with time exposing wiring causing a safety issue. Specifically, the black neutral wire and orange wires have been cracking on dozens, if not thousands, of jeep grand cherokees (as seen here: http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem). When this…

    ODI 10382495

  • July 6, 2009 · 30,000 miles

    Electrical System

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle failed to turn on. The vehicle was taken to a mechanic. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 50,000.

    ODI 10615088

  • March 12, 2009 · 44,000 miles

    Electrical System · Engine · Exterior Lighting

    I own a 2004 jeep cherokee which has an electrical issue where the power windows, door locks and everything on the drivers side door control panel do not work as well as the interior lights do not turn off, all causing a safety issue.i found out this is a known issue with jeep cherokees due to the wiring inside the front drivers side door. I had this issue in 2009 after at about 46,000 miles. When calling the…

    ODI 10485360

  • February 18, 2009 · 70,000 miles

    Electrical System · Latches/Locks/Linkages

    This is my 2nd brand new jeep grand cherokee i had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and i think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement…

    ODI 10297742

  • February 4, 2009 · 88,030 miles

    Electrical · Electrical System · Fuel System, Gasoline

    I got a 2004 jeep grand cherokee laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again. *tr

    ODI 10264315

  • February 3, 2009 · 92,000 miles

    Electrical System

    Tl*the contact owns a 2004 jeep grand cherokee. When the contact started the vehicle, she noticed that all of the interior lighting illuminated. When she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. The failure prevents the contact from viewing the instrument panel, which makes it impossible to view the speedometer and fuel gauge while driving at night. The…

    ODI 10262519

  • January 30, 2009 · 66,800 miles

    Electrical System · Seats

    Tl*the contact owns a 2004 jeep grand cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded…

    ODI 10256992

  • January 3, 2009 · 55,300 miles

    Electrical System

    Drivers' door controls for windows, locks, quit. Courtesy lights did not turn off. Took to dealership. Found wires broken, in boot, coming from frame to door. Had to pay for repairs. *tr

    ODI 10258948

  • October 26, 2008 · 82,000 miles

    Electrical System · Visibility

    Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the…

    ODI 10249339

  • September 10, 2008 · 50,000 miles

    Electrical System

    2004 jeep gr cherokee stalls briefly, initially above 60 mph but becoming more frequent and now from 40 mph. Dealer (moothart jeep/cerritos dodge) has inspected but finds no "fault codes" and as a result takes no action. They and chrysler 800 line's answer is 'wait for it to quit completely and tow it in". Going on for four plus months with no answer in sight. *tr

    ODI 10257967

  • August 28, 2008 · 50,200 miles

    Electrical System · Engine And Engine Cooling

    Tl*the contact owns a 2004 jeep grand cherokee. When bringing the vehicle to a stop, the rpm's dropped below 5 mph. The vehicle also began shaking and shut off. The vehicle immediately restarts, but if the contact does not immediately accelerate, it will stall again. The vehicle has been to the dealer on three occasions and they have been unable to diagnose or repair the vehicle. The failure mileage was 50,200.…

    ODI 10241263

  • July 15, 2008 · 70,000 miles

    Electrical System · Visibility/Wiper

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the front and rear driver and passenger side windows would not open and the dome light was constantly illuminated. The vehicle was taken to the dealer for diagnosis. The technician replaced the wiring within the driver's side door wiring harness. After the repair the failure recurred six times. The manufacturer was made aware of the failure.…

    ODI 10523250