2004 Jeep Grand Cherokee Automatic Transmission Problems
- 24
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 24 stored complaint records:
- 14 indicate a crash
- 6 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 13 |
| 30–60k mi | 3 |
| 60–100k mi | 3 |
| 100–150k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Automatic Transmission
My jeep was parked facing down a hill in a parking lot. I went to get into it, started it and then exited the vehicle as it was hot and i was letting the ac get going. As i exited the vehicle it started to roll down the hill and proceeded to hit 2 parked cars , jump a curb throwing my sister in law out as she was not all the way in then continued down the hill until it hit a tree and stopped. I never took it out of…
Crash reported · 1 injury
ODI 10342996
Automatic Transmission · Engine · Vehicle Speed Control
While parallel parking, with my right foot on the brake pedal, i shifted the automatic transmission out of reverse. Immediately the engine rapidly revved up and lurched forward. I pressed more firmly on the brake, causing the car (a 2004 jeep grand cherokee) and motor to pause, then the motor rapidly revved up again, overcoming braking. Horrified, and unable to stop the car, i watched as the car raced into the…
Crash reported
ODI 10341491
Automatic Transmission
2004 jeep grand cherokee. Started engine, with foot on brake, put transmission in drive. The car suddenly accelerated, couldn't stop it and it rear-ended another vehicle. This was in a shopping mall parking lot. *tr
Crash reported
ODI 10288835
Automatic Transmission
My husband forgot his keys so i shifted to park and exited the vehicle and left it running because i was only going to be out a few seconds. I exited the vehicle and it shifted to into gear and took off knocking me down and running over me before hitting a truck that stopped it. I was hospitalized for three days with my injuries. *tr
Crash reported · 1 injury
ODI 10275106
Automatic Transmission
Torque converter wore out or went out causing transmission damage. Noticed vehicle stalled and jerked when trying to accelerate after slowing down and/or stopping. Initial thought vehicle needed a tune-up, but problem existed afterwards. Torque converter warpage caused transmission fluid to leak which lead to damages to transmission. Added transmission fluid at one point , ran well for a while then problem returned.…
ODI 10259941
Automatic Transmission · Engine And Engine Cooling · Vehicle Speed Control
While on the website of consumer affairs i noticed that there was an issue with automatic acceleration on the 2004 jeep grand cherokee laredo which i own and have experience this happening luckily i have always been in control of the situation, and frequent stalling. Either it jumps at a red light or it stalls, stalling is better, not being able to bring it to a shop due to financing, i try to stay on top of it,…
ODI 10227215
Automatic Transmission
Dt*: the contact stated while driving 10 mph, there was a loud clicking sound coming from the transmission. When the contact parked and exited the vehicle, it spontaneously shifted into reverse, and accelerated backwards, striking the side of the residence with the front left door of the vehicle. It was taken to a service dealer, who was unable to determine the problem. The manufacturer was also notified
Crash reported
ODI 10176028
Automatic Transmission
I was in a car wash. When i was to move to the drying position i could not get the jeep out of park. I turned the engine off and wiggled the shift level. I then started the engine and tried to move out of park, but the engine roared and took off like a rocket. I could not stop the car or turn engine off. I crashed into a block wall of a store. The car was totaled. It was like being on a rocket with no control.…
Crash reported · 1 injury
ODI 10172433
Automatic Transmission
2004 grand jeep cherokee (trail rated) drove through drive way. Put jeep in park got out to close gate behind jeep. The jeep went into reverse by it's self. Rolled over a persons feet knocking him to the ground. Fighting with my insurance now because they don't want to pay damages or for injuries . The jeep continued to roll until it rolled over small trees and a big tree stopped it. Doing about $4,000 damage. *jb
Crash reported · 1 injury
ODI 10167075
Automatic Transmission
Shifts out park with out motor running; and even without pressing on brake pedal. Jeep grand cherokee can be shifted out park by pulling it back to either reverse or neutral or drive; without the emergency brake applied my jeep rolled out of the driveway into the street; did not hit anything; dealership has had vehicle twice in the last year and still has not been able to fix it; this will be the 3rd time it has…
ODI 10159669
Automatic Transmission
2004 grand cherokee rolled backwards while the shift lever was in park. The consumer think the problem is with the transmission. *ts when the vehicle rolled backwards the driver's door crashed into the middle section of the consumer's garage doors. The driver's door buckled and the window shattered. *nm
Crash reported
ODI 10151926
Automatic Transmission
5/25/05 the jeep was parked in the driveway and running without the emergency brake on, with the boys inside. We were hurrying them to school. The weather was clear and dry. I ran back into the house, which took less than 3 minutes, to get betsy to hurry up. When i was heading back to the car the boys were yelling . The car was rolling backwards and rolled into the brick retaining wall around the driveway. When i…
Crash reported
ODI 10148153
Automatic Transmission
1. Exceptionally hard downshift under acceleration. 2. Under light or moderate acceleration, would start in 2nd gear. Possible to move selector to 1st gear. 3. At full stop would hunt from 1st to 2nd gear. Unintended forward movement with foot on brake. In one instance pedestrian walked in front of vehicle when this unintended movement occurred nearly pinning pedestrian between 2 vehicles 4. Under acceleration jeep…
ODI 10142950
Automatic Transmission
I drove into my driveway a short distance and put the jeep into park. I got out of the jeep walked behind it to go get the mail, before i reached the mailbox i noticed that the jeep had started rolling backwards. It rolled across the road, down into a very large ditch and hit a tree. I ran after it to try and stop it but i was unsuccessful. I had just begun to push the brake as the back tire went into the ditch. The…
Crash reported
ODI 10106453
Automatic Transmission
Wife was dropping off son at swim practice. Wife noticed son had left a drink in the jeep. Wife placed the vehicle in park and was walking up the sidewalk to take my son his drink when she heard a noise (popping) from the direction of the jeep. She turned to see the jeep rolling backwards across the parking lot. My wife attempted to stop the jeep but was knocked to the ground. The jeep continued backward until it…
Crash reported · 1 injury
ODI 10106146
Automatic Transmission · Steering
Transmission failed while shifting, a loud grinding noise was coming from the front. Consumer was able to maintain control of the vehicle, and drove it home. Consumer had the vehicle towed the same day. Mechanic determined that transmission needed to be replaced. *ak the consumer stated that the transmission needed to be rebuilt. The consumer stated that the vehicle is now having a steering problem. *tc
ODI 10104996
Automatic Transmission · Cruise Control
While in cruise control at 60 mph and traveling uphill the automatic transmission suddenly down shifted from over drive into 2nd gear causing a violent lunge forward (approx 2000 rpm to 5000 rpm). This rpm change was so violent that lost of vehicle control happened momentarily. *jb
ODI 10098193
Automatic Transmission
When traveling in cruise control at 55-60 mph and encountering a hill the automatic transmission will rapidly downshift a couple of gears. This results in the engine rpm going from about 1800 to 5000 rpm very suddenly. This is the same result as pushing the gas pedal to the floor. This occurred on a curve and resulted in a momemtary loss of vehicle control. Fortunately an accident was avoided this time. The vehicle…
ODI 10098446
Automatic Transmission · Engine And Engine Cooling
While driving vehicle stalled. Dealership was notified, but did not resolve the problem. *ak this car stalled no less than 12 times. Afraid to pull into traffic with this car. Power steering leaked, clicking noise from transmission when put into gear. *bf
ODI 10089822
Automatic Transmission
My 2004 jeep grand cherokee laredo shifted by itself out of park after engine was started, hit 2 parked cars, jumped a curb and threw my sister out of car and stopped when it hit a large tree. *tr
Crash reported · 1 injury
ODI 10342553
Automatic Transmission
Transmission coming out of park into reverse while idling. *ak
Crash reported
ODI 10075275
Automatic Transmission
Purchased a 2004 jeep grand cherokee limited edition on 12/24/03. Stalls while at a stop. Stalled on 12/24/03, 1/14/04, 2/4/04, 2/29/04. Dealership taking it in for repair for the 4th time on 3/8/04. Cannot identify the problem. On 2/29/04 stalled while in the middle of an intersection. I feel it will likely cause an accident and dealership refuses to replace the vehicle although it is brand new and qualifies for…
ODI 10060427
Automatic Transmission
I leased a brand new 2004 jepp grand cherokee and we drove it off the show room floor. The vehicle had approx 6,000 miles on it, as a manager drove it first. I have owned the vehicle for 2 months and in the past 4 weeks it has been in the shop 4 times for the same problem. The vehicle incorrectly shifts, the engine light comes on, then a burning smell apears, and then the check engine light starts blinking. Each…
ODI 10056792
Automatic Transmission
When driver backed out of the garage, put the vehicle into park, and got out of the vehicle, within seconds, the vehicle accelerated and hit the garage. When the driver returned to the vehicle , it was in drive. *ak ph *jb
Crash reported
ODI 10024473