2004 Jeep Grand Cherokee Rotor Problems
- 87
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 87 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- front rotors · 24 records
- brake rotors · 23 records
- rotors warped · 22 records
- rotors replaced · 21 records
- steering wheel · 17 records
- brake pads · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 65 |
| 30–60k mi | 8 |
| 150–400k mi | 1 |
| 60–100k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Rotor
Dt*: the contact stated the steering wheel would shake and the brakes pulsated at various speeds. The problem gradually became worse. Upon inspection the dealership determined the brake rotors were wearing down. The dealer will be turning the rotors.
ODI 10152308
Rotor
I have taken my 2004 jeep grand cherokee to the dealer twice for front end braking problems. Pulsating sensation occurs when braking @ speeds 40 & over. Vibration occurs into the steering wheel. On my first visit, was told "nothing is wrong"... On my second visit, was told the rotors were warped..there was only 17,000 miles on the vehicle! I drive 8 miles a day to work on city streets and i am not a heavy brake…
ODI 10163747
Rotor
Dt*: the contact stated while stopping at any speed, the vehicle shook. The dealership determined the front rotors were warped. The front rotors were replaced and the rear rotors were turned.
ODI 10152383
Rotor
2004 jeep grand cherokee overland. Had to replace front brakes and rotors after only 14717 miles. Owned 2 jeeps previously and never had this problem before. *jb
ODI 10154846
Rotor
I purchased a 2004 jeep grand cherokee in august of 2004. Within the first 7000 miles i had to replace the front rotors and pads due to warping. Daimler/chrysler covered this service and replacement under warranty. Within the next 7000 miles they had warped again. Daimler chrysler would not cover them this time. I had to pay out of pocket for aftermarket rotors and pads which were a better quality than what…
ODI 10157088
Caliper · Rotor
I am reporting the second instance of front brake rotor warping on my 2004 jeep grand cherokee which has ~27,000 miles. The first occurrence was at about 15,000 miles. On braking at speeds of >35 mph (even normal braking - not emergency braking), there is an excessive front end shimmy and chatter that seems dangerous. It seemed very unusual that the front rotors had warped at 15,000 miles, but the dealer said that…
ODI 10146588
Pads · Rotor
Dt: the contact stated the brake pedal felt as though it was pulsating. There was 15,000 miles on the vehicle. The dealership replaced the brake pads and cut the rotors. At 20,600 miles the pulsation returned. The vehicle was being taken to the dealership. *ak
ODI 10144162
Rotor
I bought a 2004 jeep grand cherokee with 25,000 miles. Shortly after the purchase the jeep would shake everytime the brakes were applied. The dealer reported i would probably need new brake pads and rotors. The dealer reports "that he is not aware that this is a common problem with 2004 jeeps." he stated the consumer would be responsible for the cost of replacement. He attributed the wear of the brakes to the…
ODI 10140885
Rotor
The rotors on my 2004 jeep grand cherokee are defective. At 31,000 miles, i felt a pulsing when i applied the brakes. The dealer inspected my brakes and said the front rotors were warped 0.4. I do not use brakes heavily. The pads still have 3/8"(i have the old pads) remaining after 31,000 miles. When i had the rotors turned i asked the mechanic if this was unusual and his comment was, "chrysler keeps him very busy.…
ODI 10142243
Rotor
I own a 2004 jeep grand cherokee and i am the original owner. I have under 30,000 miles on the car. When i brake, the steering wheel shudders and the brakes pulse. The dealer informs me that the rotors need to be replaced. Rotors should not need to be replaced at 30,000 miles. It is unsafe and expensive. Chrysler knows of the problem as it has been occurring since the 1990's and they still do not fix the rotors.*jb
ODI 10138170
Rotor
Dt*: the contact stated while driving at various speeds when brake pressure is applied the front end of the vehicle vibrates. This occurs on normal roads and during normal braking. The vehicle was taken to the dealership for inspection. Upon inspection the dealership determined the rotors needed to be replaced however, no repairs were made. The manufacturer was alerted.
ODI 10149673
Rotor
Warped front brake rotors causing severe vibration when braking at speeds over 50 mph. Rear rotors replaced last year as well. *jb
ODI 10162202
Rotor
At 13000 miles the steering wheel violently shakes when braking at 30 mph. Dealer checked and said all was ok. While evacuated for katrina an indpendent mechanic said the rotor was warped and did something to them. At 32000 miles the shaking became worse. Called dealer and asked about warranty/recall and was told not applicable. Just spent $500 to replace rotors in front. Back needs work also. *jb
ODI 10197729
Equipment · Rotor
I bought a 2004 grand cherokee,special edition brand new. After 6000 miles i needed new front brake rotors because they were warped at 8000 miles i needed new rear brake rotors because they were warped. At 12000 miles i needed new front brake rotors again because they were warped at 14000 miles i needed new rear brake rotors because they were warped. All rotors were replaced with genuine jeep parts by a jeep…
ODI 10166480
Rotor
Dt*: the contact stated while driving 35 mph on mountain roads under normal road conditions, the vehicle pulled to either side when turns or braking were made. The vehicle was taken to the dealership who determined the front wheel rotors had to be replaced due normal wear and tear, however the vehicle had only 29000 miles. The front wheel rotors were replaced but the problem persisted and the dealership determined…
ODI 10167666
Rotor
Dt: consumer complained about a braking problem, warped front/rear rotors. Consumer the problem fixed today. When applying the brakes the pedal pulsed and lost brake power with only 20,000 miles on vehicle. Consumer said vehicle did not pull trailers, make jack rabbit stops, or anything that would cause such a problem. Vehicle was serviced regularly by the dealer it was purchased. The rotors were turned instead of…
ODI 10126950
Rotor
Driving at 65 mph i came upon an accident and had to brake rapidly. When i applied the brake the car shook violently and went into an uncontroble spin and ended up facing oncomming trafic in the opposing lane. Took the car 2004 jeep gc to the dealer to check out why this happened the dealer said the front rotors were warped and had be replaced and was not under warrentee he also statedthey get 40 or more jgc in for…
Crash reported · 1 injury
ODI 10126167
Caliper · Rotor
Brakes on my 2004 jeep grand cherokee are a problem. *jb
ODI 10163665
Rotor
Events : vibration when braking. Consequences : begining of loss of control problems because of the vibration in the steering wheel and vehicle.. This is a new car with 6000 miles. Rotors replaced because of warpage at 6000 miles. Dealer said there is no cure for this problem except to put new rotors on every 6000 to 10000 miles. You only know of the problem when it too late and the vibration begins. There were also…
ODI 10128441
Rotor
Our 2003 model year jeep grand cherokee has terrible brake rotors. The jeep is used by my wife for a daily driver. We live in ohio in a fairly flat area. The vehicle is driven in town 95% of the time. The vast majority of that time is on the same road with a speed limit of 35mph. It is not a congested area that requires significant and or sudden braking. The rotors began to warp around 5,000 miles. The next…
ODI 10124136
Rotor
I have a 2004 jeep grand cherokee with 15,000 miles. The front brake rotors had to be replaced at 7738 miles, and now again at 15,440 miles. The warping of the rotors makes the car unstable and i have almost been in a few serious accidents, and did have one collision due to this problem. These rotors are flimsy and should be replaced with a better quality part
Crash reported
ODI 10121911
Rotor
Bought 2004 jeep grand cherokee in november 2004. Over the course of six months and 8,000 miles, brake rotors began to warp and cause increased braking distances and instability during braking. Dealer replaced the front rotors, and braking returned to normal. Over the course of the next 11 months and 19,000, the pulsation in the brakes returned causing instability in braking and longer braking distances.…
ODI 10152879
Equipment · Rotor
2004 jeep grand cherokee on 3rd set of front rotors at 18,869 miles. Rear rotors identified with same problem and jeep will not cover under warranty. Multiple communications with jeep have failed to resolve issue. However, when we emailed jeep to inquire about whether or not rotors were upgraded on 2005 model to fix brake rotor problems identified on 1999-2004 model we were informed that "yes we did update the…
ODI 10118640
Rotor
Warped rear brake rotors causing severe vibration when braking at speeds over 50 mph. *nm
ODI 10161281
Rotor
After only 11 months and approximately 7,200 miles car became difficult to control during braking at highway speeds. Brake pedal had severe pulsation, steering wheel shook harder, and car shook during all braking conditions. Dealer replaced front rotors. After 18 months and 12,000 miles, brake pedal began pulsating, and steering wheel started shaking during braking conditions. Dealer replaced front rotors again! The…
ODI 10117976