2004 Jeep Grand Cherokee Rotor Problems
- 87
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 87 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- front rotors · 24 records
- brake rotors · 23 records
- rotors warped · 22 records
- rotors replaced · 21 records
- steering wheel · 17 records
- brake pads · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 65 |
| 30–60k mi | 8 |
| 60–100k mi | 1 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Antilock/Traction Control/Electronic Limited Slip · Rotor
Consumer states: vehicle shakes only when braking. All 4 rotors are warped, at various speeds the vehicles shakes more so at 45 mph or more. Shakes more violently when braking from that speed. No indication of for warning until vehicle began to shake while braking. Diamler chrysler will replace the front rotors, but not the back rotors, and refused to give information as one why they will only replace front, and not…
ODI 10120123
Pads · Rotor
Vehicle shook while driving, and a loud squeaking noise was heard coming from the rear of the vehicle when brakes were applied. Driver was able to maintain control of the vehicle, and took it to the dealer, and mechanic determined that left and right front and rear brake pads/rotors needed to be replaced. *ak
ODI 10117072
Rotor
I purchased a 2004 jeep grand cherokee overland in july 04. By mar 05 the car began violently shaking when the brakes were applied. The dealer acknowledged the rotors were warped and resurfaced them at no charge. By june 06 the violent shaking occurred again and both the front and rear rotors were so severely warped that the mechanic stated the car was a hazard and could not be driven. The rotors must be replaced…
ODI 10161090
Rotor
I have a 2004 jeep grand cherokee. At approximately 15,000 miles (just over 1 year of ownership), the jeep began with a pronounced vibration during braking. This was particularly bad when braking at highway speeds. Brakes were also less effective. I had the rotors replaced, but had to pay all labor costs and for the brake pads myself. At approximately 25,000 miles the same problem was occurring. I brought it back to…
ODI 10154594
Antilock/Traction Control/Electronic Limited Slip · Rotor
Dt: jeep grand cherokee. At first, when stepping on the brakes the steering wheel shook. At 14,700 miles and on 6/1/04 the mechanic determined it was only the abs brakes, and didn't record it. At 20,000 miles and on 12/1 2004 the shaking became worse and they replaced the rear rotors and turned the front rotors at no cost. Currently, the shaking was bad again, and the rotors were too thin to turn. However, all 4…
ODI 10130366
Rotor
Warped brake rotors at around 24,000 miles are causing a strong vechicle shudder on my 2004 jeep grand cherokee when braking. This could lead to increased braking distance and a loss of vechicle control.
ODI 10124034
Rotor
Problems with braking system. Car has a pulsation in braking system. Dealer replaces and/or cuts rotors and problem re-appears. Vehicle has been to the dealer 10 times in the past 30 months for this exact problem. *tr
ODI 10192911
Antilock/Traction Control/Electronic Limited Slip · Rotor
Consumer complained about a brake problem. The rotors were thin, and prematureky wore out. Owner contacted the dealer, and was told that the vehicle was under warranty. However, the brakes were notcovered by the warranty. *ak
ODI 10111780
Rotor
Consumer complained about brake problems. When taking vehicle to dealer to be serviced they had to replace both front rotors.*ak
ODI 10109506
Rotor
The front brakes pulsated because the front rotors were warped. The dealership re-surfaced the rotors and replaced the brake shoes, but the failure has recurred. This is a common failure with these vehicles , in which the dealership and manufacturer are aware of. *jb the brake problem began initially at about 17,000 miles and became progressively worse. Resurfaced rotors at 20,000 miles and they began exhibiting…
ODI 10119064
Rotor
2004 jeep grand cherokee front rotors warped after 14,000 miles of mostly highway driving. In all my years of owning vehicles, i have never heard of such a thing being the fault of the driver as my dealership was trying to explain to me. The dealer wants to charge me $100.00 to machine the rotors. How will this prevent this from happening again??? These rotors are defective and should be recalled and replaced. I…
ODI 10156790
Rotor
We bought a new 2004 jeep cherokee and shortly after the 12000 warranty work we noticed an increasing shudder and excessive vibration when braking. At the 15000 mile warranty work, we brought it to the dealership attention. The vehicle was checked and found that the front wheel rotors were out of round and required turning. The dealership and service personnel have always been helpful and able to assist us with the…
ODI 10153440
Rotor
At highway speeds (around 60 mph) when applying brakes steering wheel shakes (vibrates), replaced front rotors, front pads, contact dealer, all that starting at 15,000 miles on a new car. *nm
ODI 10144340
Rotor
Our 2004 jeep grand cherokee special edition began shuddering when applying brake pressure. This is an extremely dangerous occurrence as it could easily shudder out of the driver's control. We took the vehicle in with 13,365 miles on it. Norman chrysler jeep dodge service center stated that the rotors were warped out of round .006 a piece. Both these and the brake pads were replaced. The dealership would not replace…
ODI 10164024
Rotor
Consumer states that he purchased his vehicle in 2003, soon in april 29, 2004 he had to take his vehicle to the dealer for the replacement of brand new rotors. The mechanic told him that his brakes were warped. This was at 7074 miles. Then on 10/27/04 he took his vehicle in again for brake problems, again he was told that he needed new rotors and that they were warped.*jb
ODI 10099065
Pads · Rotor
Warped brakes on 2004 grand cherokee. Eas told by dealer it was due to the fact that i do lots of city driving. After doing some research this is a common problem in grand cherokees. I even had an associate that sold his for similar problem. While braking on highway the car violently shakes and is dangerous. This is the vehicle i transport my child in and it is not a responsible feeling i get when i put her in the…
ODI 10138190
Rotor
Vehicle shakes and vibrates without control when applying the brakes. I took it to the dealership while it was under warranty and they would not honor it because the rotors were warped. Said it was over 12,000 miles. I had the rotors turned twice now and they are still warped past the point of no return. I guess new rotors will need to be purchased. Chrysler should own up to their problems. Never had this problem…
ODI 10096060
Rotor
While applying the brake pedal at low speeds vehicle shimmied uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that rotors needed to be replaced. *ak the vehicle pulsated from the first mile at low speeds of 30-35 mph or less. *sc
ODI 10091833
Rotor
(1)violent shaking occurs while braking at various speeds (2)brake failure,rotors warped. (3)taken to dealership, will not repair due to 15,000 miles on vehiclehad repairs done by private individual,will not take this vehicle back to dealership!!rotors turned and repaired $130.00. *ak
ODI 10088569
Rotor
When driving between 35-70 mph vehicle sways from side to side and is overly sensitive to standard corrections. Dealer stated brake rotors were warped, and replaced them under warranty at 9000 miles.*ak
ODI 10106190
Pads · Rotor
Dt: the consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. The problem first started on august of 2004. When the consumer applied the brakes he could feel the vehicle shake. There was a problem with the front driver and passenger side wheel brake rotors. The vehicle felt like the wheels were out of line. The consumer took it to a mechanic they cleaned the rotors and…
ODI 10135446
Rotor
Brakes and brake pedal shake crazily when applied. This started happening around 12,000 miles. I heard of a civil suit that is being filed in missouri/kansas and have been waiting to repair to see if there is a recall. *nm
ODI 10112165
Rotor
(1) severe brake pedal pulsation and associated shaking and severe vibration to steering wheel and column. (2) premature warping of front brake rotors annually - twice in 30k miles since new. (3) original rotors machined in place @ 16k miles; rotors and pads replaced @ 30k miles. Requested dealer measure new rotors with micrometer to ensure initial variation in thickness within daimler chrysler specs. Run out…
ODI 10147973
Rotor
2000 jeep grand cherokee developed problems with the brakes.*mr the vehicle's steering wheel would vibrate when the brakes were applied at speeds of 40 mph or higher. The brakes were replaced by the dealer three times in 20000 miles. The repairs were done under warranty at no cost to the consumer. After the third brake repair the consumer had no faith in the vehicle. The dealer suggested that the consumer consider…
ODI 10129135
Rotor
I have been having brake vibrating problems since 12,000 miles on my 2004 jeep. It has gotten substantially worse, now at 18,000 miles. I have contacted jeep corporate and they were of no help. The 3 times i brought my jeep in for repair, all they did was "re-surface" the brake pads once because they were "warped." they could not cover the cost of the resurfacing or the diagnosis because my jeep was over 12,000…
ODI 10137085