1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Defroster/Defogger/Hvac System

2004 Jeep Grand Cherokee Defroster/Defogger/Hvac System Problems

56
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • blend door · 19 records
  • passenger side · 17 records
  • blend doors · 14 records
  • climate control · 11 records
  • blows cold · 7 records
  • dual climate · 5 records

Mileage in stored records

BandRecords
30–60k mi22
60–100k mi16
1–30k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 10, 2012 · 62,050 miles

    Defroster/Defogger/Hvac System · Visibility/Wiper

    Dual climate control blend doors have broken, a defect in design that affects all 1999-2004 jeep grand cherokee limited models. There is no hot air available to the passenger side of the cabin, and the passenger climate adjustment is inoperative. *tr

    ODI 10483932

  • October 12, 2011 · 50,000 miles

    Defroster/Defogger/Hvac System

    Dual climate control door failure. Plastic door hinges break, faulty design, should be replaced with aluminum or other metallic pieces. All of the 1996 - 2001 jeeps dual climate doors break. *tr

    ODI 10433706

  • February 3, 2011

    Defroster/Defogger/Hvac System

    Blend doors continues to run after car has been turned off. *tr

    ODI 10405581

  • January 24, 2011

    Defroster/Defogger/Hvac System

    We have a 2004 jeep grand cherokee that has had an ongoing failure in the air conditioning system. Over 10 times the vehicle has been into 2 different dealership repair facilities to correct the problem and there has been numerous parts replaced (blending doors, valves etc) and the failure is still there. The a/c system does not produce air at the temp that is selected, and most of the time will blow hot on one side…

    ODI 10378538

  • August 20, 2010 · 51,000 miles

    Defroster/Defogger/Hvac System

    The hvac system of the 2004 jeep grand cherokee (dual climate zone) fails after a short period of time prompting expensive repairs. The hvac system will blow ambient outside air on one half of the car. If it's hot outside, hot air, not ac, will blow on the passenger side. Cold air in the winter. *tr

    ODI 10352605

  • January 1, 2010 · 70,000 miles

    Defroster/Defogger/Hvac System

    2004 jeep cherokee blend doors. I have to use a towel while driving to wipe the interior windshield since my defroster has gone bad. Why does chrysler not cover this as i consider that to be a major safety issue. *tr

    ODI 10328749

  • September 30, 2009 · 45 miles

    Defroster/Defogger/Hvac System

    1. My air conditioner started acting up and not blowing the correct hear/air. 2. The blend doors are broken on my grand cherokee 3. Nothing yet, its a $1200 fix. *tr

    ODI 10286261

  • February 22, 2009 · 86,009 miles

    Air Conditioner · Defroster/Defogger/Hvac System

    3rd failure of climate control system inside vehicle controlling a/c, heat, vents, etc. Have paid a total of $3119 to have it repaired with new oem chrysler replacement parts by certified mechanics. The same failure continues to occur where the climate control "blend doors" break in their plastic housing causing the doors to move independent of the computer control signals. In the winter, cold air will blow…

    ODI 10261748

  • January 21, 2009 · 100,000 miles

    Defroster/Defogger/Hvac System

    The door blend and actuators have failed on my jeep. Middle of winter and my passenger has to sit in a vehicle with cold air blowing on them. *tr

    ODI 10256406

  • December 1, 2008 · 39,000 miles

    Defroster/Defogger/Hvac System

    At 39,000 miles blend doors on air and heating not working properly. One side blows cold and other blow hot. Three repairs done by dealer and still have the problem. *tr

    ODI 10295538

  • November 27, 2008 · 58,250 miles

    Defroster/Defogger/Hvac System

    I have a jeep grand cherokee that has had a blend door failer due to poor design. My understanding is this is a common problem with the heating system. *tr

    ODI 10250013

  • October 30, 2008 · 58,000 miles

    Defroster/Defogger/Hvac System

    Heat and air conditioning died in my 2004 jeep grand cherokee overland, it only has 60,000 miles on it and i did some searching online and this is a common problem for the 99-04 grand cherokees. I live in a cold weather region and cannot defrost my windshield making it quite dangerous. It will cost $1,200 to fix it and i cannot afford to pay that. Chrysler is saying it is my responsibility to fix. But the problem…

    ODI 10250631

  • October 30, 2008 · 55,000 miles

    Defroster/Defogger/Hvac System

    Jeep grand cherokee hvac blend door malfunction will not allow proper vision through windshield due to defroster not working properly. *tr

    ODI 10247524

  • October 24, 2008 · 69,000 miles

    Defroster/Defogger/Hvac System

    BLEND DOOR FAILURE. *TR

    ODI 10246974

  • June 28, 2008 · 90,000 miles

    Defroster/Defogger/Hvac System

    2004 jeep grand cherokee, 4.0 litre engine, [redacted]. Defroster/heater blender door gets stuck. Only blows air from the defrost vent. Very bad when you are trying to air condition the vehicle and you live in the desert as i do. Happens a couple times a week. Nothing to do but let it go. It usually goes back to normal cooling after about 2 hours or so. *tr

    ODI 10234954

  • May 16, 2008

    Defroster/Defogger/Hvac System

    2004 jeep cherokee - a/c blows cold only on driver side. Problem with "blender doors" very costly to repair/replace (over $1000). This is a very common problem in this model. Chrysler is aware of this problem and has done nothing about it. It should be recalled and repaired for free. *tr

    ODI 10228137

  • February 1, 2008 · 67,000 miles

    Defroster/Defogger/Hvac System

    BLEND DOOR ISSUES, 2004 GRAND CHEROKEE. *TR

    ODI 10218056

  • January 25, 2008 · 75,000 miles

    Defroster/Defogger/Hvac System

    This pass summer i lost air conditioning on the passenger side, now this winter i have lost heat and defrost on the passenger side. Just today i lost all heat and defrost. *tr

    ODI 10216013

  • January 23, 2008 · 47,900 miles

    Defroster/Defogger/Hvac System

    Failure of the heating system, making vision out of the windshield difficult in poor weather. Turned out do be a mid case unit (blend doors) came apart, entire dash had to be removed for the repair. Fortunately extended warranty covered repair cost. *tr

    ODI 10216221

  • January 16, 2008 · 50,000 miles

    Defroster/Defogger/Hvac System

    Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the heater doors in her vehicle broke which left her with no heat and no defroster. There were no warning lights prior or after the failure occurred. She has not taken the vehicle to the dealer or spoken with the manufacturer. The vehicle was repaired on 12/17/2009 by a local repair shop. The current mileage was approximately 87,000. The failure…

    ODI 10299023

  • January 2, 2008 · 78,000 miles

    Defroster/Defogger/Hvac System

    The heater in my 2004 jeep grand cherokee has stopped working. Turns out this is a very common problem with grand cherokees. The blend doors break because of defective plastic stop pins. Daimer chrysler now wants to charge over $1,200 to repair this issue, even though it clearly is a manufacturer defect.*cn

    ODI 10213541

  • January 1, 2008 · 98,000 miles

    Defroster/Defogger/Hvac System

    I do not know what caused the problem, but the blend air door on my 2004 jeep cherokee is broken and only blows cold air. The air does defrost the window or heat the cabin. This could lead to a driving problem if the windows fog up while driving. *tr

    ODI 10245671

  • January 1, 2008

    Defroster/Defogger/Hvac System

    2004 jeep grand cherokee with defective heat and cooling system. Consumer states that after about 30 minutes the heat on the passenger side is replaced by cold air. He states the vehicle will not be able to keep free of ice with this failure. *kb the service department diagnosed the problem and ordered the replacement parts. *jb

    ODI 10213921

  • December 10, 2007

    Defroster/Defogger/Hvac System

    Climate control started blowing nothing but cold air out the passenger side vents. Not warning preceded the failure. I just got a complaint from a passenger that they were freezing one day. Research lead me to find it is a poorly designed blend door in the hvac system of wj grand cherokees. A quote of over $1000 to fix a cardboard part! *tr

    ODI 10226960

  • December 4, 2007 · 42,000 miles

    Defroster/Defogger/Hvac System

    Jeep grand cherokee limited 2004- heat not working properly due to blend door misfunctioning. Spent $1200 at jeep/chrysler dealership to fix and less than one winter later it is broken again. Even replaced all parts t-working and non working parts. This is a major problem with jeep and this should be made a recall. Thousands of others are in our same boat and there are forum set up just on this issue. This is too…

    ODI 10254302