2005 Jeep Grand Cherokee Latch Problems
- 28
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- door handles · 18 records
- door handle · 16 records
- failure mileage · 12 records
- interior door · 8 records
- repaired failure · 7 records
- side door · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 11 |
| 60–100k mi | 9 |
| 100–150k mi | 2 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Latch
The plastic trim panels on the two passenger doors began to crack mainly around the door handle but in other places also. They cracked so badly that the door handle had nothing to hold on to and just fell off. The passengers can not get out of the car from the inside. This is a major safety concern. I did contact jeep several times but they are claiming this is not a defect. Perhaps one handle falling off is not a…
ODI 10724946
Door · Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior rear and driver side door handles fractured and separated from the door panels. The rear doors had to be opened with the exterior door handles. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000. Updated…
ODI 10721409
Latch
About three weeks ago my 7 year old granddaughter tried to get out of the jeep and door handle was plastic was cracked and just hanging. This past week end when we had the grandchildren again my husband mentioned the door handle was broken and could not exit the vehicle from that door. We decided to look at all the door handles are all cracked and broken. I decided to research online and this problem has been going…
ODI 10585407
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the front passenger, rear driver and rear passenger side interior door handles were cracked and the doors could not be opened from the inside. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
ODI 10597437
Latch
2005 jeep grand cherokee. Consumer states all four interior door opening handles are failing or have failed *tgw the consumer stated no one would be able to exit the vehicle, in case of an emergency. The consumer was informed it would cost nearly $2,000 to replace the door panels. *jb
ODI 10454113
Latch
The plastic doors, which encloses the door handles for the passengers, have cracked and broken off, rendering the door handles inoperable, this inhibit the exit of occupants from the vehicle. The only options for existing the vehicle is to roll the window down or have someone outside of the vehicle open the door. *tt
ODI 10444691
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the vehicle was parked when a passenger attempted to exit from the front passenger seat, the door handle detached from the vehicle. The failure also occurred on both driver's side doors. The vehicle was taken to an independent repair shop and they were unable to diagnose the failure. The vehicle was not repaired, but the contact was informed…
ODI 10436539
Door · Latch
Interior door latch on rear drivers side door completely broke off and drivers side front door latch beginning to crack around plastic and incur same problem. This is a huge safety issue in case of accident or fire one would be trapped inside vehicle unable to exit presumably dying from injuries. This is an obvious on going problem with the jeep cherokee and i feel chrysler needs to own responsibility for this and…
ODI 10426797
Door · Hinge And Attachments · Latch
2005 jeep grand cherokee limited - car is in good condition except for 3 of the 4 doors have handles casings that are cracked and the door handle is hanging off. The car is well maintained and garage kept. This started happening in the last year and has spread rapidly. All 3 doors have done it the same place and it has started with a crack and then grown into the pieces falling off and leaving the inner workings of…
ODI 10416589
Latch
Door handles broke and you cannot get out of the car not only did one handle break on the passenger side but the two back doors also broke on the car in the same week. *tt
ODI 10407559
Latch
Tl*the contact owns a 2005 jeep grand cherokee. While parked, the rear driver side door latch broke. The door could only be opened from the outside. The vehicle was not inspected or repaired. The manufacturer was not contacted. The approximate failure mileage was 118,000.
ODI 10374937
Latch
Tl*the contact owns a 2005 jeep grand cherokee. The contact stated that all the door handles inside the vehicle were fractured. The vehicle was inspected by an authorized dealer who stated that the failure was cosmetic and not covered by warranty. The vehicle had not been repaired. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 57,000. The vin was unavailable.
ODI 10369130
Body · Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the rear passenger side door failed to open. The failure occurred on multiple occasions. The dealer stated that the door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. Updated 01/23/15*lj updated 08/28/2017*ct
ODI 10621724
Latch
Tl*the contact owns a 2005 jeep grand cherokee. The driver side door handle was made of defected plastic. The manufacturer stated that they would not offer any assistance with the defect. The door handle will be repaired. The failure and the current mileages were 72,000.
ODI 10353583
Latch
Tl* the contact owns a 2005 jeep grand cherokee laredo. The contact stated the plastic around all four door handles fell inside the door, causing the door to become inoperable. The dealer was notified who stated they would cover half of the cost to repair the door. There were no recalls for the failure. The manufacturer was notified and a claim was filed. The vin was unknown. The failure mileage was 42,000.
ODI 10461761
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the door handle started to develop cracks, making it nearly impossible to exit the vehicle. The vehicle was taken to the dealer, who stated that all four door panels needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure mileage was 60,000 and the current…
ODI 10464728
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact attempted to exit the vehicle from the front driver side door when the door handle fractured from the door panel. In order to exit the vehicle, she had to exit through another door. The vehicle was taken to an authorized dealer where the contact was advised to replace the entire door panel. The vehicle was not repaired. The failure recurred on each door…
ODI 10362655
Latch
All four interior door handles are cracking and breaking. They have holes in them and the drivers door handle is falling off and the drivers side rear door handle is also falling off. This creates a safety issue since in the case of an emergancy small children may not be able to open the rear doors. *tt
ODI 10427805
Latch
Interior door handles are defective. The plastic cracks easily which a serious safety risk, preventing passengers from exiting the vehicle using the interior handles. *js
ODI 10453648
Latch
Tl* the contact owns a 2005 jeep grand cherokee laredo. The contact stated that all four door handles were fractured and making it difficult for passengers and the driver to exit the vehicle. The vehicle was inspected by a dealer who informed him to replace all four doors. The contact was concerned with the inability to exit the vehicle in the event of a crash. The vehicle was not repaired. The vin was unavailable.…
ODI 10369873
Glass, Side/Rear · Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior door handle fractured and she was unable to exit the vehicle. The dealer advised the contact that there were no recalls and that she would have to repair them at her own expense. The manufacturer was made aware of the failure. No repairs were performed. The current mileage was 85,000. The approximate failure mileage was 55,000. The…
ODI 10423016
Latch
Tl*the contact owns a 2005 jeep grand cherokee laredo. The contact stated that all four door handles are broken because they were made out of plastic. The door handles displayed small cracks and eventually began to break off in pieces. The manufacturer informed the contact to take the vehicle to the dealer and request that they take pictures of the handle and send them to headquarters. She was also advised that when…
ODI 10286923
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the plastic surrounding the interior door handles was cracking and fracturing. The vehicle was taken to an authorized dealer but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 48,000.
ODI 10435187
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the passenger and rear door panels were chipping around the door handle area, causing the door handles to detach from the panel. The vehicle was taken to the dealer where it was diagnosed. The dealer advised the contact that the failure was not a factory defect and the contact would be responsible for any repairs. The manufacturer confirmed the…
ODI 10362667
Latch
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated the four interior door handles broke over a period of years. When the first failure occurred, the vehicle was taken to an authorized dealer for the front drivers side handle. The vehicle had not been repaired. In order to exit the vehicle the windows must be opened to allow access to the exterior door handle. The approximate failure mileage was…
ODI 10413808