2008 Jeep Grand Cherokee Power Train Problems
- 63
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 63 stored complaint records:
- 3 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- transfer case · 14 records
- electrical system · 8 records
- wheel drive · 7 records
- safety recall · 7 records
- without warning · 5 records
- service center · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 30 |
| 30–60k mi | 9 |
| 100–150k mi | 9 |
| 1–30k mi | 3 |
| 150–400k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
I was purchasing a used jeep cherokee 4x4, and had completed a full and detailed inspection of the unit on apr 28th, 2014. I had tested the 4 low and it worked fine. The unit was to go into chrysler on the apr 29th for the n23 recall prior to my picking up the unit the following day. The n23 recall was completed and apr 30th i picked up the jeep. The next day again tested the 4 low and now the service 4wd light came…
ODI 10594010
Power Train
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle failed to shift into neutral. The vehicle was taken to a private mechanic where it was found that the actuator mode switch needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 86,000. The vin was unavailable. Updated 06/17/14*lj updated 8/22/2017
ODI 10579669
Power Train
I took my vehicle in for the n23 safety recall and my [redacted] system no longer works. The work jeep did to fix the recall has removed critical functionality of the vehicle. *tr
ODI 10586652
Engine · Power Train
The vehicle has two chronic problems, the most severe of which is that it suddenly shifts into neutral while being driven, resulting in a sudden & dangerous loss of acceleration and maneuverability . Recovery action requires pulling off the road to shut off and re-start the engine. This problem has occurred at least twenty times, usually in damp or rainy weather conditions. Two different jeep dealers have been…
ODI 10618469
Power Train
While off road very far into the desert of arizona i was traveling with my permanently disabled wife. We were on desert trails and the trail lead into a soft silt type dry wash. When i tried to put this jeep into 4x4 low range a message popped up in the interment cluster that said "service [redacted]". The jeep would not shift to 4x4 low range and lock the differential and drive through the dry wash to safety. This…
ODI 10566678
Electrical System · Power Train
Went into dealership service center to have "n23" safety recall performed. Before n23 software update there was no problem using the 4wd-low function, afterwards the 4wd-low shift function comes up with "service 4wd" code and will not shift into 4wd-low. I discovered this while stuck in a snow drift this weekend. After researching the issue i discovered that many jeep owners that went in for the n23 recall are…
ODI 10563802
Electrical System · Electronic Stability Control · Power Train
Lost 4x4 drive low range. Problem is directly related to the "safety recall n23 / nhtsa 13v-[redacted] controller module" that a jeep service center had preformed. I am from north canada where we have snow from early november to may end it's not safe to travel without functional [redacted]do we have to wait till someone freezes to death or dies from dehyadration in desert until chrysler do something. *tr
ODI 10575367
Power Train
I believe this issue/complaint is a result of safety recall n23/nhtsa 13v-175. Ten days ago we were preparing to hook up my jeep for towing behind our rv. When i attempted to put the transfer case into neutral it would not move and i would get a 'service 4w system' error message. We took the jeep to the dealer and was advised the transfer case module was bad. The worst news was there were none to be found within…
ODI 10562625
Electrical System · Power Train
Tl* the contact owns a 2008 jeep grand cherokee. When the ignition was turned to the on position, the vehicle did not start. The contact stated that the key had to be turned to the off position then back to the on position in order for the vehicle to start. Once the vehicle was started, it would not shift out of the park position unless the ignition was turned to the off position and back to the on position. The…
ODI 10706056
Electrical System · Power Train
2008 jeep grand cherokee. Consumer writes in regards to final drive controller module recall. Consumer states recall repair damaged vehicle. *smd the consumer stated the recall was performed in october 2013. However, he did not know at the time, it damaged the vehicle. It wasn't until january 2014, that the vehicle would not go into towable mode. The vehicle was taken to the dealer. An inspection revealed the…
ODI 10606317
Engine · Power Train
No 4x4 low ever since i had the n23 recall work performed to reprogram the final drive controller. Called chrysler about it and the scheduled an appointment for me at a dealer. Dealer said the transfer case actuator motor is fried and needs to be replaced. They also said that the part is back ordered 6-8 weeks because so many people have had this problem after having the n23 recall work performed. Chrysler says that…
ODI 10593847
Power Train
Jeep has a known problem with the transfer case actuator motor. Last fall, 9-19-13 i brought it in for a recall, number n23. Prior to the recall i had no problems with my jeep and i had towed it up to alaska and back, over 7,000 mi. This winter we decided to spend it in arizona. About 2 months into it is when we get a service message to have our 4wd system looked at and that it wouldn't shift into neutral for towing…
ODI 10572667
Engine · Power Train
Jeep stalled in traffic. Had to quickly shift to neutral and attempt to restart. Has been in the shop probably 7 times for this issue and still hasn't been fixed. *tr
ODI 10557006
Power Train
My vehicle has been maintained by the dealership. I have 56k miles on a 2008 jeep grand cherokee limited hemi 8cylinder i do not do any off roading i am told today that i need an upper differential housing insulator and pinion seals which are leaking. These products should last longer than 56k in miles and are a considerable cost to the consumer for a 5 year old jeep. There are several bulletins out about this issue…
ODI 10550551
Power Train
After having my vehicle serviced for the n23 recall, the service 4wheel drive indicator has been coming on and i no longer have 4 low. It is at the service center again for the third time. I am concerned that the recall is either not performed properly or isn't an adequate fix to the transmission issues and is creating i unintended problems. *tr
ODI 10550557
Electrical System · Power Train
We are full time rvers and have towed our jeep about 40,000 miles without any issues, until the recent recall. Nhtsa #13v75000, chrysler n23. The very innocuous recall notice spoke of the dot requiring the recall based on a number of cases where the transfer case shifted into neutral on it's own and the vehicle rolled away, causing damage. The recall went on to say that the fix was to take it to the dealer for a…
ODI 10560492
Electrical System · Power Train
Tl* the contact owns a 2008 jeep grand cherokee 4x4. The contact stated that he received notification of nhtsa campaign number: 13v175000 (electrical system , power train) in september 2013. The contact stated that once he had the vehicle repaired, he was unable to use the 4-wheel drive function. The vehicle was taken to the dealer on multiple occasions but was not repaired. The manufacturer was notified of the…
ODI 10578043
Power Train
I started to get service 4 wd system light this started after i had taken vehicle in for recall about transfer case neutral problem. I had never had a problem before this had it looked at by certified mechanic. He checked all systems and they checked out ok he cleared error code. A day or so later it returned. He said i should return to dealer. They said it was a bad transfer case range sensor. A deeper look and i…
ODI 10555515
Electrical System · Power Train
2008 jeep grand cherokee overland hemi 5.7 stalled after a rapid sudden acceleration. Jeep started "bucking" (losing power and regaining it) then took off without anything touching gas pedal and no warning. The jeep went from 30 mph to over 50 mph and kept accelerating. I had to throw in neutral to get it to stop. I then pulled over and it stalled out. This has been reported to chrysler case #[xxx] and i spoke to…
ODI 10537422
Electrical System · Power Train
Tl* the contact owns a 2008 jeep grand cherokee. The contact received notification of nhtsa campaign number: 13v175000 (electrical system, power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/25/15
ODI 10758789
Power Train
Driving at the posted speed limit on a 4 lane divided highway, the 2008 jeep grand cherokee my wife was operating, violently and without warning swerved off the road. My wife described the event as "all the wheels suddenly stopped spinning". The suv first went off the right shoulder of the road, then skidded across two lanes of traffic and swerved off the left shoulder, nearly rolling over and coming to rest in the…
ODI 10532732
Electrical System · Power Train
I received in late june a recall notice for my vehicle, titled "safety recall n23/nhtsa 13v-[redacted] controller module. When i took my vehicle to my local chrysler jeep dealer's auto repair shop, they notified me that the issue is software related and they had not yet received the software patch. I took my vehicle again to them in early july, mid july, late july and early august and still they have not yet…
ODI 10536037
Electrical System · Power Train
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated while traveling various speeds there was a hesitation intermittently when engaging the accelerator pedal. The vehicle stalled without warning on multiple occasions. The vehicle was taken to an authorized dealer who was unable to diagnose the failure on three occasions. The contact had to shift into neutral gear, wait a few minutes and attempt to…
ODI 10582834
Power Train
While driving my car will go into neutral, do it when i first start it, also while driving / recently it went into neutral driving in the passing lane going 65 mph. *tr
ODI 10520870
Electrical System · Power Train · Service Brakes
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that while driving 60 mph, the vehicle stalled without warning. The failure would recur sporadically however, after the vehicle was serviced under nhtsa campaign number: 13v175000 (electrical system, power train) the failure had become permanent. The vehicle was taken back to the dealer where a diagnostic was performed, which did not generate a…
ODI 10546786