1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Seats

2011 Jeep Grand Cherokee Seats Problems

4
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 4 stored complaint records:

  • 0 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

Mileage in stored records

BandRecords
60–100k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 16, 2018 · 127,501 miles

    Seats

    The active headrest on the passenger side deployed while driving down the road at about 20 mph on city street with no reason for deployment. Hit passenger in the back of the head.

    ODI 11114322

  • March 24, 2018

    Body · Seats

    Is there a remedy from jeep that addresses the buckling leather dash and driver back panel? I would like replacement of the dash and a new seat. I believe the seat problem is not the panel, but the seat itself. The dash buckling is a hazard to obstructing the drivers vision of the roadway and the seat back falling off can hurt a backseat passenger. As a child acidentaly grabs it to climb into the backseat he would…

    ODI 11082167

  • May 17, 2017 · 87,000 miles

    Seats

    The seats feel like they are not bulges down properly and move during turns and you can hear and feel them jerk.

    ODI 10995252

  • May 26, 2014

    Seats

    It appears wiring to the driver's side seat controls were run through the steel frame of the seat. The wires rubbed on the steel frame until they shorted out and started a fire. *tr

    Fire reported

    ODI 10641206