2012 Jeep Grand Cherokee Fuel System, Gasoline Problems
- 8
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- fuel pump · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 3 |
| 60–100k mi | 2 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Fuel System, Gasoline
Email 1 of 2 attached is the email i sent to chrysler. Please help. [xxx] from: [xxx] date: december 4, 2019 at 11:12:21 am est to: us customer care <[redacted]>, [xxx] subject: [xxx] case number [xxx] [ ref:_00dj01qsdf._5003zzc7yl:ref ] recall 18v-813 recall info attached below my 2012 jeep grand cherokee vin# [xxx] was towed to route 46 jeep in little falls, nj 4 days ago on 11/30/19. My jeep stopped in the middle…
ODI 11286894
Fuel Pump · Fuel System, Gasoline
Tl* the contact owns a 2012 jeep grand cherokee. While driving various speeds, the vehicle suddenly stalled. The vehicle was taken to scranton dodge ([redacted], scranton, pa), but was not diagnosed or repaired. The contact was informed that the parts for nhtsa campaign number: 19v813000 (fuel system) were not available. The manufacturer was not notified of the failure. The failure mileage was 96,000.*cw *tr
ODI 11287117
Electrical System · Fuel System, Gasoline · Power Train
Hello, was hoping you could guide me. I have been having issues with my jeep shutting off while driving. I could be on the freeway at a light or exiting the freeway and it shuts off. This issue has been going since the end of 2016. I decided to take it to another dealer they now say they have found a problem, but now jeep is saying since i am over my miles they cannot cover the charges. Can you please help? *tt *tr
ODI 11088930
Fuel System, Gasoline
In late august 2017, we began to experience intermittent failures of the fuel pump manifested by difficulty starting the engine and engine cutouts at highway speeds (i.e., the same issues that required the r09/nhtsa 15v-115 safety recall). Within days, the engine would start at all and the car had to be towed. Ultimately, it was determined that the external fuel pump relay installed as part of the recall and the…
ODI 11060774
Electrical System · Fuel System, Gasoline
2012 jeep grand cherokee. Consumer writes in regards to replacement parts not available to complete fuel pump relay recall notice. *smd the consumer also received recall # 15v115000. *jb updated 09/18/15*lj the consumer stated the vehicle was taken in to have 3 safety recall repairs completed. Updated 3/23/2016 *js updated 11/22/2017*cn
ODI 10734200
Fuel System, Gasoline · Power Train · Vehicle Speed Control
Problem developed just after 10,000 miles with mild vibration on acceleration. Problem persisted and got worse. I had vehicle checked by dealer and head mechanic at 15,000 when in for oil change. Definitely was a problem, took a day to diagnose with help from jeep. /chrysler said it was failure of the transfer case/drivetrain control module. It took from june 25 until august 19 to obtain new module. During that time…
ODI 10536893
Engine · Fuel System, Gasoline · Power Train
This jeep has remote key-less entry/engine start. The engine cannot be turned off unless the gear shift is in park. If the throttle stays open causing unintended acceleration, one cannot turn the engine off. This could result in one or more deaths and/or serious injury! If one had an accident causing the engine to rev up due to a jammed gas pedal, how do one turn it off? Chrysler customer service was contacted about…
ODI 10562436
Fuel System, Gasoline · Service Brakes, Hydraulic · Vehicle Speed Control
Multiple incidents - stopped at corner heading uphill. Happened to touch both brake and gas pedals at the same time. I found that when going into the intersection at the change of light, no gas (propulsion) for approx. 5 seconds. Complained to service mgr. He advised he had heard this before and would contact chrysler. Never heard from him again. Over the two years this problem occurred about 4 times. I have since…
ODI 10611388