1. Jeep Grand Cherokee
  2. Problems
  3. 2013
  4. Electrical System

2013 Jeep Grand Cherokee Electrical System Problems

257
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 257 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 14 indicate fire

What owners report

Mileage in stored records

BandRecords
30–60k mi36
60–100k mi36
1–30k mi28
100–150k mi20
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 10, 2018 · 81,000 miles

    Electrical System

    Below is the read out for a recall that is on a few other grand cherokee's. My vehicle stalled the other day when my wife was driving and the engine completely shut off and had to be restarted. The problem: the alternator may suddenly fail, causing the vehicle to stall without warning and increasing the risk of a crash. The alternator also may short circuit, increasing the risk of a fire.

    ODI 11140282

  • October 6, 2018 · 104,100 miles

    Electrical System

    Key remote with remote start. Has issues with locating the remote key lock and unlock/remote start. Refuses to start (push button) because it cannot locate key. Fresh batteries and it will lock and unlock doors (while sitting in drivers seat) and it still can not locate the key in order to start. It has even flashed the "no key" warning while driving. I have had to pull over and start and stop the vehicle due to the…

    ODI 11139036

  • September 21, 2018 · 90,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2013 jeep grand cherokee. While driving 20 mph, the check engine warning indicator illuminated. Also, while turning into a parking lot, the vehicle stalled and failed to restart. The contact noticed light smoke coming from the engine compartment. The vehicle was towed to cabrera auto (carr #2km 82.2 salida expreso hatillo, pr 2, 006,14, pr, [redacted]), but was not diagnosed or repaired. The…

    Fire reported

    ODI 11133370

  • September 6, 2018 · 65,000 miles

    Electrical System

    Vehicle will randomly not start. When attempting to start it will click like it is trying to turn over and does this multiple times, but will not start. This happens with using push button or key to start. This has happened 6 times in the past month. . Once after starting the car with no issue and pulling out of driveway vehicle just died and would not restart. Since this has started while vehicle is going over 40…

    ODI 11128678

  • September 3, 2018 · 64,000 miles

    Electrical System · Unknown Or Other

    Recently, car started giving me a hard time to start. When it finally turns on it would sputter and turn off after a few seconds. Some lights flicker at times. Battery is fine. The ignition is sparking but doesn't turn the car on. Sometimes car turns on with no problem and i drive it for hours and sometimes it doesn't start at all or starts and turns off right away or after 10 seconds.

    ODI 11124668

  • August 6, 2018

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle experienced failures after it was repaired per nhtsa campaign numbers: 17v572000 (service brakes, service brakes, hydraulic), 15v879000 (electrical system, interior lighting), and 15v115000 (electrical system). The dealer (stevens creek chrysler jeep dodge ram, [redacted], san jose, ca 95129, [redacted]) performed the recall…

    Fire reported

    ODI 11130492

  • August 6, 2018 · 63,723 miles

    Electrical System · Electronic Stability Control · Fuel/Propulsion System

    Please reference my previous complaint 11114071 and 11114079 for exact dates of failure for july 2018. The primary and secondary fuel pumps were both replaced and the jeep was returned to me on 8/4/18. I drove it on 8/5/18 once and then twice in the morning on 8/6/18. It sat in the parking lot at my work from 8:30 to 12:30 pm on 08/6/18. At 12:30 pm, the exact same symptoms of starting failure were happening. It…

    ODI 11118219

  • August 1, 2018 · 85,000 miles

    Electrical System

    Headlights flicker on / off then right headlamp and /or both blackout while driving or stationary

    ODI 11246734

  • August 1, 2018 · 47,600 miles

    Electrical System · Engine

    Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle occasionally failed to start and all the indicators on the instrument panel illuminated. The contact also mentioned that the engine made revving noises, but the vehicle would not engage. The vehicle was taken to salerno duane chrysler dodge jeep ram of summit ([redacted], summit, nj 07901, [redacted]) where the battery was changed,…

    ODI 11141844

  • August 1, 2018 · 115,674 miles

    Electrical System · Fuel/Propulsion System

    Motor cranks and cranks without starting,,,heard there were recall on fuel pump relay.why not 2013. This may be the fault

    ODI 11119434

  • July 20, 2018 · 120,000 miles

    Electrical System

    Purchased this vehicle used for my 17 year old son approximately 4 months ago. On 7/20/18 the vehicle died as he was driving down the road. After testing the battery, we paid to replace it, but the new battery was only getting about 11v with the car running. Therefore, we paid for a new alternator and have discovered the issue still continues. After researching, we discovered the recall from july 2017, many months…

    ODI 11114735

  • July 20, 2018 · 100,000 miles

    Electrical System

    Tl* the contact owns a 2013 jeep grand cherokee. While driving 55 to 60 mph, the vehicle stalled without warning. The driver was able to coast onto the road shoulder. After a few minutes, the driver restarted the engine and drove the vehicle home. The vehicle was taken to central florida chrysler jeep dodge (8675 commodity circle, orlando, florida 32819, [redacted]) where it was diagnosed that the ignition win…

    ODI 11114634

  • July 13, 2018 · 58,500 miles

    Electrical System · Engine · Unknown Or Other

    Etant absent pendant plusieurs mois et laissant ainsi mon vhicule immobilis, j'ai souvent des problmes de batterie mon retour, pour remdier cela j'ai achet dbut juillet 1 appareil de maintenance de batterie spcialement prvu pour ce genre de situation;je suis parti de chez moi le dimanche 8 juillet et j'ai pos l'appareil en fin de matine sur la voiture stationne dans le garage. Mon beau-frre a verifi plusieurs fois…

    Fire reported

    ODI 11140531

  • July 10, 2018 · 84,130 miles

    Electrical System

    Tipm had to be replaced in 2013 jeep grand cherokee. Car would not turn on. Took 2 separate times to figure out what was wrong.

    ODI 11124672

  • June 1, 2018 · 80,000 miles

    Electrical System

    Nhtsa recall number: 15v-879 recall date: january 12, 2016 manufacturer recall number: r71 dropped my vehicle off to the manufacture dealer in columbia, sc a few months ago to do the three recalls on the vehicle. They informed me they did not have the parts to do the last recall for the sun visor. It has been 3 months since they did the recalls and order parts from the supplier for the last recall and still nothing…

    ODI 11099161

  • May 9, 2018 · 155,000 miles

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting), 17v435000 (electrical system), and 17v572000 (service brakes, service brakes, hydraulic). While driving approximately 15 mph, the alternator indicator illuminated and the vehicle lost power and shut down. The vehicle was towed to mall of georgia chrysler,…

    ODI 11093178

  • April 13, 2018 · 93,000 miles

    Electrical System · Engine

    Intermittently, vehicle will take a long time to start using the push-to-start button. Sometimes the engine will stall seconds after the long start happens, after enough time to go into drive/reverse from being stationary. This has been dangerous as the vehicle is moving (pulling into traffic from parking spot, city street) when the engine stalls. At that time the only way to restart is to re-cycle the push-to-start…

    ODI 11091494

  • April 12, 2018 · 47,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2013 jeep grand cherokee. While leaving the driveway, the vehicle hesitated as the accelerator pedal was depressed, but the vehicle stalled. There were no warning indicators illuminated. The contact was able to restart the vehicle and drove approximately half a mile from her residence before the vehicle stalled again. The contact had the vehicle towed to a tow lot and called john elway's…

    ODI 11084818

  • March 5, 2018 · 54,000 miles

    Electrical System · Service Brakes

    Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle shut off without warning. The contact was unable to drive the vehicle due to the failure. The vehicle was included in nhtsa campaign number: 17v435000 (electrical system), but the contact did not receive a notification. The dealer (westbury jeep chrysler dodge ram, 100 jericho turnpike, jericho, ny 11753, [redacted]) stated that the…

    ODI 11076736

  • February 6, 2018

    Electrical System · Service Brakes

    I have called jeep dealership 3 times to get these two safety recalls fixed. Each time they say one of the recall parts is not available and wait until we can do both at same time

    ODI 11098379

  • December 18, 2017 · 78,000 miles

    Electrical System

    Dash board lights, instrument panel, radio, etc, flickered then went dead. Battery was dead and had to replaced. Towed car to mechanic; battery was dead, alternater was toast, and on board computer had to be replaced. Total cost to replace battery, alternator, computer and computer reprogramming was $1,700. I was in process of parking the car when this happened. Was without the car for a week while being repaired.

    ODI 11057771

  • November 17, 2017 · 42,000 miles

    Electrical System

    Tl* the contact owns a 2013 jeep grand cherokee. On two separate occasions, while driving, the vehicle stalled and lost power. There were no warning indicators illuminated. The vehicle was taken to royal gate dodge chrysler jeep ram ([redacted], ellisville, mo 63011, [redacted]) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact was notified of nhtsa campaign…

    ODI 11065277

  • November 10, 2017 · 93,000 miles

    Electrical System · Electronic Stability Control

    Monday 5, june 2107 coming off highway 695 my jeep started shutting down, i pulled off to the side of the road my jeep shut everything off. I had my jeep towed to the local jeep service shop. Next morning tate jeep told me that it would about two weeks, and about $2,500 to repair my jeep. I called a mechanic that i know, i told him what tate told me he had my jeep towed to him. He used the diagnostics tool to…

    ODI 11046410

  • October 11, 2017 · 150,000 miles

    Alternator/Generator/Regulator · Electrical System

    Tl* the contact owns a 2013 jeep grand cherokee. While pulling into the driveway at 5 mph, the contact observed smoke coming from the engine and heard an abnormal winding sound without warning. The contact stopped the vehicle, opened the hood, and observed that the alternator was red (glowing). The contact poured water over the alternator to prevent a fire. The local dealer (my chrysler dodge jeep ram fiat, 4650 e…

    Fire reported

    ODI 11033199

  • October 9, 2017

    Electrical System

    Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called nemer dodge chrysler jeep ram ([redacted], queensbury, ny 12804) and was informed that the part to do the…

    ODI 11061370