2013 Jeep Grand Cherokee Electrical System Problems
- 257
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 257 stored complaint records:
- 1 indicate a crash
- 1 indicate injury
- 14 indicate fire
What owners report
- Alternator/Generator/Regulator · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 36 |
| 60–100k mi | 36 |
| 1–30k mi | 28 |
| 100–150k mi | 20 |
| 150–400k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle failed to start. The "do not recognize key" warning message illuminated and the alarm activated. The contact replaced the key fob battery and, after several minutes, the alarm turned off and the engine resumed normal operation. The vehicle was taken to the dealer. The technician was unable to diagnose the failure, but advised that…
ODI 10895398
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v115000 (electrical system) was received in january of 2016. After contacting the dealer on multiple occasions, the contact was unable to schedule an appoint to repair the vehicle. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10825669
Electrical System · Fuel/Propulsion System
Vehicle either does not start or starts and turns off right away or randomly shuts down
ODI 10820278
Electrical System · Interior Lighting
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts…
ODI 10899635
Electrical System
Intermittent no start, extended crank. Once started, vehicle runs fine. Issue began right after recall r09 performed at 43,574 miles. Issue seemed to be resolved but repeated at 47,985 miles. Dealer stated that win module needed replacing at a cost of $180. Repairs were completed. Issue has now returned at 69,000 miles. Taking vehicle in for service on 2/13/19.
ODI 11176419
Electrical System · Engine · Fuel/Propulsion System
I am afraid to drive my vehicle. The first issue happened a few months ago, the car refused to start and had to be towed to the dealership to get fixed. There was an electrical fault, and could have happened at any point. Currently the vehicle has been at the dealership since november 10th. The vehicle hesitates before moving forward when i step on the gas, then something engages and it jumps forward. Sometimes it…
ODI 10808067
Electrical System
I was driving my 2013 jeep grand cherokee on a city streetwhen my eyes and throat started burning. My 10 month old infant began to cry as i realized smoke was filing the cabin. I panicked, and pulled over, turned off the car and immediately took my baby out of the car. We remained in the side of the road for assistance. I continued seeing smoke coming out of the right side of my car. When assistance arrived, i…
Fire reported · 2 injuries
ODI 10786487
Electrical System · Fuel/Propulsion System · Service Brakes
Dealer requires that i leave the vehicle at the dealer's repair shop for an entire day and that i pay them a rental fee for a loaner car during that period. I will not pay to have these manufacturer defects corrected. There are currently four (4) outstanding recall notices on this vehicle and they will not fix any of them without compensation.
ODI 10825860
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. While driving 25 mph, the vehicle shut off and lost power without warning. The vehicle was placed in park, restarted, and taken to a local dealer where the failure was unable to be duplicated. The failure recurred and was not remedied. Prior to the failure, the vehicle was repaired according to nhtsa campaign number: 15v115000 (electrical system). The manufacturer was…
ODI 10785038
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not…
ODI 10779077
Electrical System
2013 jeep grand cherokee. Consumer writes in regards to totally integrated power module recall notice issues. *smd after arriving to the dealer for a scheduled appointment, the consumer was informed the part was not available. *jb
ODI 10776700
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts…
ODI 10763591
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10745369
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not…
ODI 10746541
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notice for nhtsa campaign number: 14v154000 (service brakes, service brakes hydraulic); however, the part needed to do the repair was not available. In addition, while the vehicle was parked, the engine caught fire. The vehicle was destroyed. The fire department arrived and extinguished the fire. A technician diagnosed that there was an…
Fire reported
ODI 10743699
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not…
ODI 10746748
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 08/17/15.*jb ma…
ODI 10736001
Electrical System
I received recall r09/14v-115 on april 27, 2015. As of today, july 17, 2015, the dealer says there is no remedy to this recall. Your letter states the internal relay on the tipm should be disabled and a new external relay installed. When can i expect this problem to be resolved?
ODI 10735320
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to remedy the problem was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10734784
Electrical System · Engine · Steering
Tl* the contact owns a 2013 jeep grand cherokee. While driving at an unknown speed, the steering wheel seized without warning. The contact pulled over and discovered that the power steering belt was fractured. The vehicle was taken to the dealer where the power steering belt was replaced. On another occasion, while driving approximately 25 mph, the vehicle stalled and the check engine warning light illuminated. The…
ODI 10788264
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Update 01/13/16 ma updated…
ODI 10786652
Electrical System · Fuel/Propulsion System
I have a chrysler recall #r09 (fuel pump relay replacement). After speaking with a fca recall representative, i an told that these parts are still not available, yet my vehicle is a danger to drive! I did research, and my local dealer can get a tipm module which includes the fuel pump relay, in just 2 days. I can have my vehicle repaired in just a week. Yet i'm still waiting on parts that fca has "approved" for the…
ODI 10743871
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign id number: 15v115000 (electrical system). However, the parts needed were unavailable to perform the repairs. The contact stated…
ODI 10735174
Electrical System
Please review email chain to chrysler's customer assistance center (note: i had to delete their passive response to my original email since your system limits the number of characters. They provided no real support other than to go to a dealer, which i have multiple times since and they have not identified any issue): dear customer assistance center i do not understand why you have not taken my issue seriously.…
ODI 10732834
Electrical System
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
ODI 10732566