1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Service Brakes

2014 Jeep Grand Cherokee Service Brakes Problems

229
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 229 stored complaint records:

  • 15 indicate a crash
  • 4 indicate injury
  • 2 indicate fire

What owners report

  • service brakes · 56 records
  • brakes hydraulic · 27 records
  • brakes service · 25 records
  • electrical system · 22 records
  • brake booster · 20 records
  • brake pedal · 14 records

Mileage in stored records

BandRecords
1–30k mi84
30–60k mi19
60–100k mi16
150–400k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 18, 2017

    Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (garden city jeep chrysler dodge ram srt, 283 n franklin st, hempstead, ny 11550) was…

    ODI 11055215

  • August 4, 2017 · 42,834 miles

    Service Brakes

    On august 4, 2017 after starting my jeep and driving away from parking space i had no brakes at all when trying to stop - fortunately i wasn't going more than 25 mph when i noticed the problem - i was able to coast into a curb and stop. There was no prior warning and no warning lights and the brakes seemed ok the night before when i parked the car. I had to have the car towed to a dealer where they charged me…

    ODI 11031534

  • July 10, 2017

    Electrical System · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000(electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair for months. The dealer (rockettown chrysler dodge jeep ram, 1221 n h st, lompoc, ca 93436, [redacted]) was unable to verify when the remedy and parts would be supplied from the…

    ODI 11072358

  • March 1, 2017 · 59,800 miles

    Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 20 mph, the brakes failed when the brake pedal was depressed. The contact took the vehicle to the dealer where it was diagnosed that the brake booster failed and the brake booster and brake fluid needed to be replaced. The dealer informed the contact that the failure was related to nhtsa campaign number: 14v154000 (service brakes, service…

    ODI 10966459

  • February 6, 2017 · 60,000 miles

    Engine · Exterior Lighting · Service Brakes

    I currently own a 2014 jeep grand cherokee and have had a significant number of issues with the vehicle with zero help from the manufacturer that include items regarding my lights shutting of during night driving, my engine shutting down 3 times while pulling onto a major highway as well as my brakes malfunctioning while driving on a major interstate. I had had other issues but as the manufacturer has been…

    ODI 11012201

  • January 31, 2017 · 21,000 miles

    Service Brakes

    I filed case # 10854550 on 4/9/16 following an active braking system malfunction where my vehicle braked on its own with no vehicles or other obstacles in my path on 3/31/16. I filed case #10948159 following an incident on 1/9/17 where the collision warning system went off and the active breaking feature engaged, despite no risk of collision. Further, the active breaking feature was turned off in my vehicle…

    ODI 10955340

  • January 14, 2017 · 24,000 miles

    Power Train · Service Brakes

    The vehicle rolled down the driveway when it was in park and the ignition was off. It did not slide, it rolled. I immediately drove it back up the driveway, put it in park, set the parking brake, and turned off the ignition. I excited the vehicle, and about 2 minutes later it did the same thing. Please note: the jeep had already received the software update for the april 2016 recall involving the gear…

    ODI 10958328

  • January 9, 2017 · 20,450 miles

    Service Brakes

    I filed case # 10854550 on 4/9/16 following an active braking system malfunction where my vehicle braked on its own with no vehicles or other obstacles in my path on 3/31/16. Following this incident, i went to the jeep dealership and spoke with a service advisor who checked for error codes (there were none) and explained that this model and year of jeep had an issue with the active braking feature, stating that…

    ODI 10948159

  • December 1, 2016

    Air Bags · Electrical System · Service Brakes

    Fca refuses to do open recalls they claim vehicle was in missouri with 69k miles on it. Vehicle is a 1 owner chrysler capital lease return with 29k miles used and seviced in california only. 5 open recalls

    ODI 10934747

  • November 5, 2016 · 20,000 miles

    Electrical System · Service Brakes · Vehicle Speed Control

    Multiple problems with the forward collision warning (fcw) and adaptive cruise control (acc) systems 1) system will issue false brake warnings (and apply brakes if enabled) on clear straight roads with no other cars or obstructions. 2) system will disable itself at random intervals disable itself for a period of time (10-20 minutes). Only notification is brief "fcw/acc system disabled" notification in gauge cluster…

    ODI 10979230

  • November 5, 2016 · 32,000 miles

    Air Bags · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle accelerated while the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to the dealer. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of…

    Crash reported

    ODI 10934812

  • October 17, 2016 · 71,000 miles

    Service Brakes

    I was traveling 35mph on the on ramp to a major highway when the automatic braking system turned itself on. There was no obstruction in front of me and the system was turned off. The car started beeping and the car skidded to a complete stop in the middle of the on ramp on it's own, there was no way i could control the vehicle. The incident almost resulted in a collision. This is the second time this has happened.

    ODI 10916438

  • October 1, 2016 · 60,000 miles

    Adaptive Cruise Control · Service Brakes · Vehicle Speed Control

    Adaptive cruise control and collision avoidance did not work properly, and resulted in a collision. I was driving on a highway, relying on the adaptive cruise control and the automatic braking, a feature of collision avoidance. There was a slow down in traffic, and although the system slowed down and applied brake, it did so too late to stop car. As i got too close, i applied steady pressure on the brake, but i…

    Crash reported

    ODI 10935186

  • August 31, 2016 · 44,000 miles

    Service Brakes

    Twice now since i purchased this vehicle (in april of this year) i have experienced incidents of what appear to be random proximity collision alerts (indicated by brake!! On the console) followed by a sudden automatic braking, for which i discerned no pending threats in the line of travel. This action resulted in an unexpected and very unnerving sudden drop in vehicle speed in traffic; in the latter case i was…

    ODI 10902947

  • August 22, 2016 · 24,076 miles

    Exterior Lighting · Service Brakes

    2014 jeep grand cherokee auto brakes for no reason, it sensed a stopped vehicle in the left turning lane and slammed on the brakes twice, i was in the left lane going 35 miles per hour; this has happened in the past also. I did report this to the manufacturer about six months ago via email, i saved the emails and their response. I could have been rear ended by a vehicle behind me because of this problem, literally…

    ODI 10898087

  • July 6, 2016 · 15,000 miles

    Service Brakes

    I have a 2014 overland jeep. It has 15000 miles on it. It's 2 yrs old. I paid $50,000 for it. I purchased the high end life time warranty. The rear brakes are totally not working and the front are very soft. I have taken it to a dealer and he checked the unit out at first he said the power booster was bad then after talking to jeep they changed their story. He claims the rotors and pads are shot! I am pretty good at…

    ODI 10898975

  • June 30, 2016 · 600 miles

    Exterior Lighting · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 45 mph, the vehicle independently came to an abrupt stop. The forward collision avoidance system was turned off at the time. The failure recurred three times. On several occasions, the headlights, tail lights, and hazard lights failed to operate. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The…

    ODI 10887378

  • June 23, 2016 · 42,000 miles

    Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 55 mph and attempting to engage the brakes, the brakes failed to stop the vehicle. The vehicle was previously repaired per nhtsa campaign number: 14v154000 (service brakes, hydraulic). The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The manufacturer was made aware of the failure. The…

    ODI 10876986

  • June 20, 2016 · 10,000 miles

    Service Brakes

    On two occasions, two weeks apart, the active braking feature functioned without obvious external cause. In both cases, the active braking system caused the antilock braking system (abs) to activate, causing the vehicle to stop abruptly. The following information applies to both instances: 1. Forward collision warning system (fcw) is on. 2.fcw is set to near 3.active braking feature set to on. 4.vehicle speed…

    ODI 10876263

  • June 12, 2016 · 24,000 miles

    Service Brakes

    Driving at 65 mph on a straight highway, with the automatic breaking system turned off, the car suddenly skidded to a complete stop.

    ODI 10882181

  • June 6, 2016

    Electrical System · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 17v572000 (service brakes, service brakes, hydraulic) and 17v435000 (electrical system). The contact received the interim recall notice several months ago. The dealer (anchorage chrysler dodge jeep ram center, 2601 e 5th ave, anchorage, ak 99501, [redacted]) was unable to verify when the remedy and parts…

    ODI 11055768

  • May 23, 2016 · 18,000 miles

    Electrical System · Service Brakes

    My emergency brake light is flashing on my dash board, and it is making a chiming noise when flashing as i drive my jeep. The main issue other than having it going on and off some time a few time a day sometimes not for a week than a few days in a row is that when i am on an open highway with cruise control on doing 70 mph the cruise control will shut off every time it flashes. I fell the this is a safety issue when…

    ODI 10870441

  • May 18, 2016 · 36,000 miles

    Service Brakes

    Forward collision warning and mitigation - engaged on a clear day, at freeway speed (55 mph), with no vehicles in front of me or beside me. My car braked hard and the 'brake!' flashed on the dashboard screen. If there had been a car behind me, i would've been rear ended.

    ODI 10875085

  • May 11, 2016 · 67,000 miles

    Service Brakes

    Driving approx. 20 mph in city traffic, car in front stopped suddenly. I tried to apply brakes and the auto-braking system also flashed on dashboard to "brake!" but when i tried to, the brakes were not as responsive as usual. I applied tremendous pressure on the brake pedal (so much so that my foot still hurts over a week later) and the brakes did not react as they typically do, so i hit the car in front of me.

    Crash reported

    ODI 10865846

  • March 31, 2016 · 12,800 miles

    Service Brakes

    While pulling out onto a busy thoroughfare (cesar chavez st. In san francisco, ca) in my 2014 jeep grand cherokee overland on 3/31/16, my collision warning system went off, then the vehicle braked hard on its own via the brake assist system, engaging the anti-lock brake system, and bringing me to a stop in the middle of this busy road. However there was nothing/no one in front of me. This could very well have caused…

    ODI 10854550

Catalog parts for this system

Catalog year/make/model rows for 2014 Jeep Grand Cherokee.

Catalog fitment does not by itself prove OEM-equivalent compatibility.