2014 Jeep Grand Cherokee Air Bags Problems
- 139
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 139 stored complaint records:
- 14 indicate a crash
- 11 indicate injury
- 0 indicate fire
What owners report
- seat belts · 47 records
- issue failure · 38 records
- electrical system · 27 records
- belts part · 24 records
- notified issue · 21 records
- part needed · 17 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 38 |
| 30–60k mi | 16 |
| 60–100k mi | 13 |
| 100–150k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
I entered my vehicle after it was it was stationary for approximately 10 hours to find the passenger side headrest assembly had deployed on its own without any external collision for force to the headrest assembly
ODI 11288692
Air Bags · Seats
Inadvertent deployment of "active headrest" on driver's seat with no accident. Headrest spontaneously burst open. Vehicle was stationary and gear shifter was in park in my driveway with the engine running.
ODI 11288321
Air Bags
AHR HEADREST DEPLOYED WHILE DRIVING.
ODI 11279265
Air Bags · Electrical System · Service Brakes
I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.
ODI 11271305
Air Bags
I got inside my jeep which was parked in mt garage, in the afternoon to go to work and noticed that the driver side head restraint had deployed, i do not know why, when i had came from work the previous night and got out the jeep it was fine. I looked in the owners manual and it described how to reset it. This did not work, i called the dealer (dayton andrews of saint petersburg, fl.) and they said that it was a…
ODI 11269808
Air Bags · Electrical System
Yesterday out of nowhere my passenger headrest deployed, i wasn't in an accident i was just parked and the headrest just popped out of place. I call the dealer and they told me is over $600 of repair. I don't understand why i should pay the repair when it is a vehicle malfunction.
ODI 11266999
Air Bags
On 9/6/19 while traveling at a low rate of speed on a four lane road the driver's side headrest "exploded" propelling the front half of the headrest violently forward. This caused a hard hit to the back of my head that left me stunned. I was unsure of what happened until i was stopped at a light and could see that it had split forcing the front half into my head. If i had been traveling at a higher rate of speed or…
1 injury
ODI 11253751
Air Bags · Seats
While driving, the drivers side head rest was activated causing the active head restrain to be deployed.
ODI 11255011
Air Bags · Seats
While vehicle was stationary, parked in driveway, passenger seat active headrest failed into an open position. As stated by others, and verified by dealer, plastic retaining clips failed and caused an unnecessary release. This is a severe safety issue that needs to be addressed. The drivers side head rest could fail at any moment, potentially causing an accident that results in serious injury or death.
ODI 11240860
Air Bags · Seats
The active headrest deployed while pulling out of a parking garage for no reason.
ODI 11230802
Air Bags · Seats
I would like to address this issue to jeep about my passenger headrest deploying without any cause while my car was in park for more than 6 hours... After reading more than several threads and concerns from other jeep owners and it also happening to them and the outrageous cost to repair a single headrest including labor is beyond me. I feel cheated out. This repair is almost a 800.00 repair ... Why has jeep not…
ODI 11235105
Air Bags
Active headrest collision system randomly deployed while i was driving. Appears to have some kind of retaining mechanism failure as i cannot clip it back in. Many others appear to have had this issue as reported across internet forums and still no recall.
ODI 11221815
Air Bags
Airbag light came on at 106,000 mi. Was told it was an issues with the wiring in the head restraint. Would need to have head rest replaced for $700. I don't believe there is any reason this should have failed as the car has never been in an accident
ODI 11196016
Air Bags · Seats
The headrest of the drivers seat deployed while i was driving. I was driving on a highway with cruise control and and the vehicle was at a steady speed with no sudden jolts or stops. I heard a very loud pop and the headrest hit me in the back of the head. The incident startled me and caused me to hit my breaks.
ODI 11172629
Air Bags
The 'service airbag system' display and airbag light comes on and off. I had it repaired but the dealer said it's not covered under the 'safety warranty' . I think it should be.
ODI 11170780
Air Bags
Jeep grand cherokee overland has never been involved in any accidents was parked in my driveway. It had not been setting for more than 6 hours since last driven. I opened the front passenger side door and the passenger side head rest activated. Needless to say this scared the heck out of me, but luckily i was not harmed. Upon inspection it looks as though the plastic retainers which hold the unit in somehow broke…
ODI 11132955
Air Bags · Seats
Takata recall while driving my car doing 20 mph in normal driving conditions my passenger side headrest malfunctioned and deployed hitting the passenger in the back of the head. The headrest deployed and exploded with a lot of force. It was a very scary situation. I had no idea that the headrests were capable of that. Upon further investigation i saw that the plastic 'clips' that keep the headrest from going off had…
ODI 11120549
Air Bags · Unknown Or Other
The driver headrest airbag randomly deployed without incident . The vehicle was stationary. Brought to dealership and was informed this was not covered under 100k warranty. Felt this was concerning as potential other headrest airbag may deploy. Additionally asked about the leather pulling up off the dashboard but informed this also was not covered.
ODI 11306645
Air Bags · Head Restraint
Tl* the contact owns a 2014 jeep grand cherokee. While driving 10 to 15 mph, the driver's headrest air bag abruptly deployed. There were no injuries. The vehicle was taken to romano chrysler jeep (215 w genesee street, fayatteville, ny 13066, [redacted]) where it was diagnosed that the driver's headrest air bag needed to be reset. The vehicle was not repaired. The manufacturer was contacted and stated that there was…
ODI 11172752
Air Bags
While driving down the highway at roughly 40mph, the drivers seat active headrest deployed and hit me in back of the head, jerking my head forward. After arriving home, i inspected the headrest and noticed that the plastic clips holding the headrest back, broke.
ODI 11104643
Air Bags · Seats
I was driving at about 10 mph and the front passenger headrest deployed hitting my fianc in the the back of his head. It appear the plastic latch broke on the inside of the mechanisms. This is an extreme saftely issue as i swerved due to the extremely loud noise. Upon searching on google it appears this is a major issue with the jeep's grand cherokees for those year. This needs to be recalled before someone is…
ODI 11093402
Air Bags · Service Brakes
Tl* the contact owns a 2014 jeep grand cherokee. While driving 10 mph, the brake pedal was depressed, but the vehicle failed to respond. The vehicle slid and crashed into the passenger side corner panel of a 2009 chevrolet truck. There were no injuries. The air bags did not deploy. There were no warning indicators illuminated. A police report was filed. The vehicle was taken to an independent mechanic where it was…
Crash reported
ODI 11091383
Air Bags · Seats
I was coming to a gradual stop at a traffic light on a local road when the active head restraint seemingly deployed. I was not in a collision and there was no reason for it to deploy. Upon examining the mechanism it was not triggered, rather it failed because the plastic clips that held onto the latch had broken off internally causing the headrest to hit me violently in the back of the head. This could have been far…
ODI 11065459
Air Bags
Head rest drivers side deployed while car parked in garage no movement at all
ODI 11062915
Air Bags · Power Train
Tl* the contact owned a 2014 jeep grand cherokee. While driving 30 mph, the vehicle was involved in a crash. The contact stated that the front passenger side tire detached from the vehicle and the contact struck a ditch on the side of the road. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and spine. Medical attention was required. The vehicle was destroyed and…
Crash reported · 1 injury
ODI 11074126