1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Unknown Or Other

2014 Jeep Grand Cherokee Unknown Or Other Problems

142
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 142 stored complaint records:

  • 18 indicate a crash
  • 8 indicate injury
  • 1 indicate fire

What owners report

  • headrest deployed · 9 records
  • gear shift · 7 records
  • passenger seat · 6 records
  • several occasions · 5 records
  • front passenger · 5 records
  • head rest · 5 records

Mileage in stored records

BandRecords
1–30k mi45
30–60k mi32
60–100k mi30
100–150k mi5

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 1, 2020 · 89,000 miles

    Unknown Or Other

    Warning light of service shifter. Dealership states no fix for this

    ODI 11307051

  • January 12, 2020 · 117,000 miles

    Unknown Or Other

    My 2014 diesel grand cherokee has had emissions for the past 3+ years. On 12/9/19 they changed the particulate filter and right after that there was exhaust smells coming through the vents. The dealership attempted to fix this smell in late december and then again in january. They found a cracked valve cover on 1/10/20 and fixed that. I was then driving the car on 1/12/20 and it started on fire and was destroyed.…

    Fire reported

    ODI 11306924

  • December 26, 2019 · 85,000 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    Vehicle overheated - manifold / egr had to be replaced due to severe soot build up. Engine compartment was smoking and coolant empty when vehicle overheated. Vehicle is a fire risk.*dt*jb

    ODI 11309125

  • December 3, 2019 · 95,000 miles

    Unknown Or Other

    While using the navigation i am warned of turns or exits ahead with instructions like: "turn right in 1/2 mile" on multiple occasions i have started appropriate lane changes to follow the verbal instructions when i glanced at the map and found i was actually shown to turn in the opposite direction. There is no consistency in this failure and my jeep dealer stated that unless i demonstrated the problem there was…

    ODI 11287560

  • December 3, 2019 · 108,600 miles

    Unknown Or Other

    (vin corrected from previois report, firstbdigitbwas incoreect)passenger seat headrest deployed while driving, the vehicle was not involved in a collision, the headrest deployed on its own hitting my wife in the backpack her head as well approached a stop sign on local streets.

    ODI 11286923

  • December 3, 2019 · 108,600 miles

    Unknown Or Other

    Passenger seat headrest deployed, the vehicle was approaching stop sign upon stopping the headrest deployed and hit my wife in her head. There was no collision involved, the headrest deployed on its own.

    ODI 11286904

  • November 15, 2019 · 42,000 miles

    Unknown Or Other

    Driver seat headrest popped off while driving, almost causing an accident. Got headache for 2 hours after that. Thought, i had a rear collision, the way it felt.

    ODI 11301762

  • October 17, 2019 · 75,000 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    Vehicle overheated and spewed all coolant. Several dealer visits, replaced egr, manifold, cylinder heads, hoses, thermostat etc. One occasion fuel was dripping into the engine compartment after repair and the engine compartment was smoking. Another occasion the manifold was smoking. It's only a matter of time before one catches fire. These are suvs used to haul families.

    ODI 11309129

  • September 2, 2019 · 96,000 miles

    Unknown Or Other

    My driver's side active headrest deployed without being in an accident and not moving. There are a couple of broken plastic pieces that allow to rest to deploy

    ODI 11253794

  • August 7, 2019

    Unknown Or Other

    Makes buzzing noice, vibration from dash on drivers side. When i go 60 70 or more is starts loud then soft. Soft buzz and gradually gets louder. Does not do it all the time, but when it does it is annoying

    ODI 11258032

  • July 29, 2019 · 65,000 miles

    Unknown Or Other

    Leather dashboard is bubbling and jeep chrysler is stating i am no longer covered under my limited warranty. Extended warranty only covers power-train. The leather on my entire dashboard has started to bubble and i would like jeep to cover this expense. Vehicle is only 5 years old and has 65,000 miles.

    ODI 11241241

  • July 22, 2019 · 84,000 miles

    Engine · Power Train · Unknown Or Other

    Vehicle has lost power and fuel mileage after completing the fca approved emissions modification. There is a hazardous dead spot/lag in acceleration from a stop. All driving characteristics have changed drastically even after fca claims nothing would be affected by the aem.

    ODI 11244705

  • July 18, 2019 · 55,269 miles

    Unknown Or Other

    Driver's side headrest deployed for no reason. Vehicle sat in driveway over night and when my wife left for work she noticed the active head restraint had deployed.

    ODI 11234003

  • July 15, 2019 · 65,000 miles

    Unknown Or Other

    The active headrest on the driver's side deployed unexpectedly while the car was parked. As i understand it, this is only meant to happen during a collision and is a safety feature of the vehicle. Thankfully it did no strike my head during the process.

    ODI 11279801

  • July 1, 2019

    Electrical System · Unknown Or Other

    I have a service shifter light coming on constantly as well as some random radio station changes. It all started after last recall was fixed. I love my jeep but am so frustrated.

    ODI 11230342

  • June 15, 2019 · 64,000 miles

    Unknown Or Other

    Vibration coming from windshield/ wiper area on drivers side when traveling around 65/70 mph. Very loud and annoying.

    ODI 11221398

  • June 3, 2019 · 36,507 miles

    Unknown Or Other

    Interior dash and door trim detaching from interior. Sharp carbon fiber trim can cause injury to occupant entering and exiting auto.

    ODI 11245063

  • June 3, 2019 · 73,548 miles

    Unknown Or Other

    Service shifter light is on. I pulled up into my driveway and the light popped on.

    ODI 11244850

  • June 1, 2019 · 65,000 miles

    Engine · Power Train · Unknown Or Other

    I recently had the ecodiesel update installed on our 2014 ecodiesel jeep grand cherokee. The statement from the manufacturer is the driving conditions, fuel mileage, and performance will not be impacted due to the ecm update. These are false statements as the updated has greatly impacted our vehicle! Fuel mileage as decreased greatly, there is a huge lag in the turbo, and the transmission shifts gears all over the…

    ODI 11243294

  • May 20, 2019

    Unknown Or Other

    The car is making a humming noise that sounds like wind noise from the windshield on the drivers side . The noise occurs more often at speeds higher than 60 mph but isn't every time. It starts gradually and grows louder. It is distracting and not good for drivers being able to focus on the road.

    ODI 11279705

  • April 27, 2019 · 64,000 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    Our dealership completed epa and carb emissions recall v08 for 3.0l diesel emissions on 20 may 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed…

    ODI 11217111

  • April 15, 2019 · 100,000 miles

    Unknown Or Other

    Bought the vehicle used from a local used lot. Noticed about a week later after it had rained a couple of times that water leaks into vehicles front, driver and passenger side floor boards and also filling up the battery box when it rains or vehicle is washed. Have had the windshield sealed and it's still leaking. I believe that it's coming in from "a" pillars down to the rocker panel seam seal. It has caused rust…

    ODI 11207006

  • April 5, 2019

    Electrical System · Unknown Or Other

    Went through a car wash and 2 minutes later abs and traction control light came on in the dash also service four wheel drive came on with a chime sound i took the vehicle to have code read and stored codes are as follows u041500, u040300 the abs lights and traction control light and service [redacted] light went off a day later was told a possible water got into something and then driedout

    ODI 11194116

  • April 3, 2019 · 20,000 miles

    Service Brakes · Unknown Or Other

    The car was rolled away from the drive way when park at night few times already .

    ODI 11233880

  • April 3, 2019 · 86,576 miles

    Power Train · Service Brakes · Unknown Or Other

    Abs and stability light came on while driving 45 mph also the dash says service four wheel drive it all happened at the same time i think it might be part of the abs recall

    ODI 11193722