2014 Jeep Grand Cherokee Unknown Or Other Problems
- 142
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 142 stored complaint records:
- 18 indicate a crash
- 8 indicate injury
- 1 indicate fire
What owners report
- headrest deployed · 9 records
- gear shift · 7 records
- passenger seat · 6 records
- several occasions · 5 records
- front passenger · 5 records
- head rest · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 45 |
| 30–60k mi | 32 |
| 60–100k mi | 30 |
| 100–150k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seat Belts · Unknown Or Other
Driver seat belt stopped retracting. Had to pay over $500 for repair. Moon roof started leaking, after two trips to the dealership, had to pay $750 to have it replaced.*dt*jb
ODI 11228347
Electrical System · Unknown Or Other
Service keyless entry. Affecting many jeep gc models. I was left stranded.
ODI 11186977
Seats · Unknown Or Other
Seats - drivers seat - seat controls brok away from the seat. Seat control trim replaced, seat frame replaced, problem has returned again. Radio - screen goes black randomly. Radio replaced 2 times and module once these are over various dates an currently an issue again. Will select current date
ODI 11170898
Unknown Or Other
My dashboard out of no where just got bubble and wrinkled..
ODI 11180854
Unknown Or Other
After the recent recall was completed it's not hard for my car to shift into desired gear. It must have the breaks fully applied in order to go from neutral to drive on city streets if it gets bumped or going through a car wash. It has caused several occasions of the car wash location i go to to shut down because i can't get my car into drive in time. While hooking up a trailer i can not safely back up to it because…
ODI 11257900
Unknown Or Other
I own 2014 grand cherokee over, 40,000 miles. The covering on the is separating in several areas. The plastic vent covers on the dashboard have also separated from the dash cover. Vehicle has been garaged most of the time otherwise have used sun protectors on dash.
ODI 11270467
Unknown Or Other · Vehicle Speed Control
The defrost and temperature will it stay constant. I can set the temp to 70. It will get super hot and minutes later it feels like the ac is on. The defrost doesn't work most of the time and will not defrost the mirrors
ODI 11170943
Engine · Power Train · Unknown Or Other
Squeeling on every start up. Hard shifting several complaints. Chrysler has issued a service bulletin #07-002-15 rev. A to address a screeching noise on startup, or more specifically an idler pulley noise during cold start on the vehicles listed below: 2014 ' 2015 jeep cherokee 2011 ' 2014 jeep grand cherokee 2011 ' 2014 dodge durango 2011 ' 2014 dodge charger 2011 ' 2014 dodge challenger 2011 ' 2014 chrysler 300…
ODI 11193310
Unknown Or Other
My dash board is separated, meaning the leather is separating from the dash for no reason, this is know problem with these vehicles. My jeep is a garage kept, and there is no reason for this to happen. I spoke with the dealer and they said this is well problem and is not covered under the warranty. They want over $3000 to replace the dash. I see on the internet that there are a lot of complaints, plus i know three…
ODI 11269809
Unknown Or Other
Coolant weepage at egr hose same symptom as described in service bulletin 07-003-14 while stationary
ODI 11155131
Unknown Or Other
Navigation system displays incorrect information. Map is 2012 for a 06/13 build on a 2014 vehicle. Also, radio software cannot be updated, which is needed for map update. Jeep claims neither is a defect or fraud. Navigation displays incorrect roads (names, locations), speed limits, and intersection/junction information. Huge potential for accidents. Problem when in motion.
ODI 11176046
Unknown Or Other
Will push to start while my foot on brake and it will not start. Lights radio all interior will turn on but engine will not start . It happens at first attempt in the morning and it will happen at all hours of the day. It could be off for 15 minutes to 5 hours and it will stall the same. Its parked in garage, but its the same if i leave outdoors. This has become an every day thing for the last 3 or 4 months.
ODI 11174422
Engine · Steering · Unknown Or Other
Steering wheel locked up while driving, was told by mechanic it is the electric power steering pump. Also a week before the drivers headrest suddenly deployed while driving (jeep has never been into a car accident & i am the original owner to this 2014) was told it will be at least $2000 with all parts & labor. This is very serious and dangerous and i have read the steering wheel has locked up on hundreds of others…
ODI 11144298
Unknown Or Other
The check engine light is on due to the oil pressure switch. But the car does have good oil pressure. And even after an oil change the light will not turn off
ODI 11161755
Unknown Or Other · Visibility/Wiper
Windsheild cowl ripples and allows air flow during driving. While driving windsheild has load wind noise from the lower seal of windsheild
ODI 11122345
Air Bags · Unknown Or Other
The driver headrest airbag randomly deployed without incident . The vehicle was stationary. Brought to dealership and was informed this was not covered under 100k warranty. Felt this was concerning as potential other headrest airbag may deploy. Additionally asked about the leather pulling up off the dashboard but informed this also was not covered.
ODI 11306645
Seats · Unknown Or Other
Headrest deploys without collision. While parked in driveway overnight, drivers side headrest deployed (popped open and forward). Dealership found no faults.
ODI 11110951
Unknown Or Other
The passenger head rest in my jeep g c deployed for no reason as the vehicle was in motion ( on the city streets) few weeks ago. This is a safety mechanism build into the jeeps for safety purposes. Not so safe when it randomly deployed. It wonder when the driver side will deploy hitting me in the back of the head while driving.
ODI 11105130
Engine · Unknown Or Other
Constant cylinder 6 misfire. All 6 spark plugs have been replaced. Coil and fuel injector replaced. Still showing cylinder 6 misfire. Seen cylinder head being replaced on years 2011-2013 but not for a 2014. This should be covered. When the check engine light came on, it had seizure like convulsions when coming to a stop and while in idle until spark plugs were replaced. Still running rough, very shaking like it is…
ODI 11121668
Unknown Or Other
While parked with the vehicle off, i was sitting in the driver seat when i suddenly heard a loud bang. I looked all around and saw the active head restraint on the passenger seat had exploded. Plastic pieces went flying out. The sound was very loud and startling, and the incident occured with no provocation. Through google searches, many other incidences of this can be seen happening. Some people have the head…
ODI 11101371
Electrical System · Unknown Or Other
I keep getting a message that states the 911 system needs maintenance. Shortly after i started getting that message, when starting my jeep my screen will stay blank for about 3-5 minutes before coming on. When it is blank the vehicle will switch between air conditioning and heat, high fan and low fan speed. When the screen is blank i am unable to do anything.....even using the buttons below the screen do not work.
ODI 11105069
Electrical System · Unknown Or Other
Radio does not come on when car starts. The air conditioning will also not turn on at times when this is happening. The dash has also been effected at times, not lighting up. The radio has come on while driving. The car can be driven but no features from the radio panel.
ODI 11132225
Unknown Or Other
Over-the-air software update. Accepted the update one time. Update occurs almost daily. While updating the infotainment display only shows progress bar (15-20 minutes) while driving. After update download complete the screen never changes back to original intended functions during ignition cycle. Next ignition cycle the screen appears normal until update occurs again, but functionality is very slow to respond or…
ODI 11102746
Unknown Or Other
The jeep navigation gps system has a fault that has caused me to make abrupt lane changes. On several occasions my jeep on-board gps has ordered a right or left turn verbally but when the map was looked at it would indicate the opposite direction. The problem is that if i listen to the spoken directions i may be turn the wrong way. If i consult the map after i begin the turn i have to cross lanes. I have not yet had…
ODI 11094015
Unknown Or Other
The oil cooling system started leaking at 50k miles. I noticed a burning oil smell coming from the vents. That night i had a significant oil leak under the car. After taking this to a service shop, they let me know that this is a common problem.
ODI 11089904