2014 Jeep Grand Cherokee Unknown Or Other Problems
- 142
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 142 stored complaint records:
- 18 indicate a crash
- 8 indicate injury
- 1 indicate fire
What owners report
- headrest deployed · 9 records
- gear shift · 7 records
- passenger seat · 6 records
- several occasions · 5 records
- front passenger · 5 records
- head rest · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 45 |
| 30–60k mi | 32 |
| 60–100k mi | 30 |
| 100–150k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
On march 4, 2018 my jeep was parked, in park, at the top of a driveway on a slight grade. By morning it had rolled down the driveway into a ravine, rolling twice. The tow truck driver confirmed it was in park. I now have $20,000 worth of damage without a needed safety check before repairs can be done, if that's even possible. No one can explain to me how a vehicle, in park, can roll down a hill? Not the tow truck…
Crash reported
ODI 11081362
Unknown Or Other
My car is a 2014 jeep grand cherokee limited 3.6l. It has had 9 recalls, completed. I had dashboard issues where there were no displays or lighting. The dealer could not repeat the issue. They did finally and repair. The gas tank had ventilation issues and would not fill beyond a half a tank. I am suffering the same issue. The radio and gps system went totally out. Jeep replaced the entire system. Though the vehicle…
ODI 11191482
Unknown Or Other
We took our vehicle in for routine service and were informed that we needed an oil cooler as well as a radiator. The estimated cost to repair is $1300.00. The vehicle is not very old for this type of issue.
ODI 11066015
Body · Electrical System · Unknown Or Other
I have owned 5 jeep cherokees and this has to be a lemon.i purchases it new. I have had many many recalls, most major. Recently i heard water splashing under the passenger seat, which resulted in water coming into the passenger side flooding the carpet. I was told that the box holding the battery was where the water was located. They have been working on it for two days and can not find where the water is entering.…
ODI 11172238
Unknown Or Other
Vehicle was stationary as we exited and walked inside my house. It was in park, e brake was on..as we entered the house, the jeep rolled into the car ahead of mine down the driveway on it's own and crashed. There is significant damage. I have this on video from my security cameras.
Crash reported
ODI 11063085
Unknown Or Other
The dashboard of the car has developed waves in the leather covering. It is unclear if the glue has loosened, the leather material went bad, the original installation was poor, or something completely different happened. I addressed this with the dealership but they blew me off. They claim it was cosmetic and not covered with my extended warranty. Soon the dashboard defect might effect the sensor on the dashboard if…
ODI 11279708
Unknown Or Other
Blind spot monitoring goes out every day. The amount of time from starting the vehicle to when it stops working varies, from immediately after starting the car to as much as 30 minutes after. There doesn't appear to by any specific scenario causing it.
ODI 11172388
Unknown Or Other
The sunroof on my 2014 jeep grande cherokee srt spontaneously exploded as i was driving 70mph on interstate 5 in oregon. Traffic was minimal at 3:45 pm. It was 54 degrees outside and the weather was clear. It had rained earlier in the day. The explosion sounded like a gunshot blast in my ear. It was very scary and extremely dangerous. There was absolutely no warning, no cracks, no leaks. I did have the automatic…
ODI 11045139
Unknown Or Other
The active head rest for my 2014 jeep grand cherokee had spontaneously deployed while parked in my garage. I had taken it to the dealer for repair and i was told the plastic clips were broken and it couldn't be reset and the head rest needed to be replaced at my expense. Apparently this is not a vehicle recall issue but possibly should be looked into as one. I have followed up this type of issue on the internet and…
ODI 11042996
Unknown Or Other
Sun roof exploded. Hot hot, not hot, not speeding. Warranty would not cover the cost!
ODI 11033164
Unknown Or Other
My sunroof spontaneously and without cause exploded while driving at 65mph. On the interstate. There was no warning and there were no hazards anywhere around. Outside temperature was around 92 degrees and overcast but not raining. Cause is unknown.
ODI 11023016
Engine · Unknown Or Other
I have taken my jeep to the dealership 4 times already. I have only owned it for 3 months. About a month of that i haven't driven it. Because its been in the shop for so long. It has a problem where it shifts really hard from 2nd to 3rd, 3rd to 4th. It moves the car forward then jerks it back really hard, like you're getting hit from behind. Its scary especially when there are small children in the car. I had…
ODI 11040493
Unknown Or Other
The touch screen panel for my radio goes out and does not allow the radio to play while driving and when first started. Sometimes my bluetooth doesn't connect at all. Three months after my warranty expired the sirius radio stopped working and i was forced to cancel my subscription. The stations came up but nothing would come out of the speakers when i would select the buttons. Took it to the dealership and they told…
ODI 11076088
Air Bags · Unknown Or Other · Visibility/Wiper
Leather dash coming unglued with the adhesive jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.
ODI 11011769
Unknown Or Other
When i tried to shut the engine off, the ignition button fell into the dashboard. I was able to reach into the dashboard and press the button switch to start and stop the engine. The dealer claimed it was the owners' fault because "the button was pushed too hard" and a replacement holding ring (not covered under the extended warranty) ended up costing $250 plus tax.
ODI 11010202
Unknown Or Other
Back panel of dual pane moon roof shatters for no reason
ODI 11002493
Electrical System · Unknown Or Other
I purchased my used 2014 jeep grand cherokee from jt's chrysler & jeep in lexington, sc on may 27th, 2017. Sometime a few weeks later in june, we started having issues with our radio and touch screen panel. It did an automatic update by itself (screen said to keep vehicle running for 15 mins to complete) and now it will not save any presets that we try and save to it. The volume to the radio works fine some days,…
ODI 11019104
Electrical System · Power Train · Unknown Or Other
There have been more recalls than i can count, but recently i was driving it and the alternator (which was recalled) when out in the middle of driving and i had immediately pull over and lost control of the car. I've had another recent recall not the shifter and my stereo randomly went black, allowing no control over the vehicle settings or a/c. This car is a lemon!
ODI 11006589
Unknown Or Other
The air conditioning went out on my 2014 jeep grand cherokee. Apparently this is a common problem with these vehicles. The dealer's service writer immediately told me that 85% of the time when the a/c goes out in this vehicle it's the evaporator inside the car behind the dash. Upon further examination by the repair technician that's what needed to be replaced. I asked if they replace the evaporator with the same…
ODI 10992683
Unknown Or Other
Passenger side front active headrest deployed on it's own, (no collision, or impact) while at a complete stop at a traffic light, sounded like a gun shot, adult passenger is suffering with whiplash, and terrified to ride in my jeep again.
1 injury
ODI 10990483
Unknown Or Other
Leather dash cover coming unglued in multiple spots across the dash, i'm worried it could block sensors. Also poor workmanship on newer car.
ODI 11110449
Unknown Or Other
Chrome metal interior trim is peeling off. This is happening on driver's door handle and cup holder area. As a result, the edges are razor sharp and have cut my hands on two different occasions causing lacerations.
1 injury
ODI 10971526
Electrical System · Unknown Or Other
Shifter doesn't work. Car wouldn't shift to park and the car engine wouldn't shut off
ODI 10971036
Electrical System · Unknown Or Other
I bought the vehicle nearly 2 years ago and it has had this problem intermittently. At least once a week, the radio/phone/navigation panel will not start when the car does. So i have no heat or air conditioning, no back up camera, no radio, no handsfree phone. This situation usually lasts about 5 minutes but eventually will start. I have not been to the dealership to see about it so i don't know what it is. But this…
ODI 11141784
Unknown Or Other
My sunroof exploded today. I was driving at 50 mph, external temp. Is 30 degrees and sunny. There were no cars around me to throw a rock. There was nothing overhead. I was driving on route 137 in maine, a well paved road in a fairly rural area. I had the shade closed, as i always do. I heard and explosive noise directly overhead. There was immediate loud wind noise above my head. I pulled over and opened the…
ODI 10966580