2014 Jeep Grand Cherokee Unknown Or Other Problems
- 142
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 142 stored complaint records:
- 18 indicate a crash
- 8 indicate injury
- 1 indicate fire
What owners report
- headrest deployed · 9 records
- gear shift · 7 records
- passenger seat · 6 records
- several occasions · 5 records
- front passenger · 5 records
- head rest · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 45 |
| 30–60k mi | 32 |
| 60–100k mi | 30 |
| 100–150k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
While driving on a city street and approaching a busy intersection, my windshield wipers started in motion and the lights on the dashboard lit up for a brief second, to include the battery light. The stop light was red and i fully stopped. When the light turned green, i stepped on the gas to accelerate to make a left turn into the intersection when my vehicle moved mere inches before it completely shutdown. This all…
ODI 10958957
Unknown Or Other
Vehicle was in park and when i started my vehicle up i looked to my right and noticed the active headrest on just the front passenger side failed and had ejected on it's own without being in a collision. I brought my vehicle to the helfman dodge chrysler jeep ram dealership 7720 katy fwy, houston, tx 77024. I am being charged for the replacement of an entirely new headrest when mine failed by design.
ODI 10958790
Unknown Or Other
Front seat, middle console cup holders, trim, has become dangerous! The high polished silver colored accent trim has pulled away from the circular area of the cup holders. The material is a plastic metal that is very sharp and has cut up my fingers over 10 times in the last year. Because the design rolls in and down like a backwards c the plastic metal has frayed from use and doesn't lay flat or sealed to the cup…
10 injuries
ODI 11279715
Power Train · Unknown Or Other
On several occasions since i bought my jeep new a little over 3 years ago, i thought my jeep was in park and went to get out and it was actually in reverse. Thankfully, i have always had only 1 foot out and now check to make sure it is in park even though i push the electronic shifter all the way forward. I received a recall notice, but the local dealer claims to not have the parts to fix.
ODI 10947661
Unknown Or Other
LEATHER DASH COMING UNGLUED, BUBBLING ALL OVER.
ODI 11065960
Power Train · Unknown Or Other
My jeep was serviced twice for the recent shifter problem that chrysler identifies as driver inattention or confusion. The software patch that is intended to "auto park" the vehicle, has failed on two occasions. The engine is started, i apply the brake and place the shifter into reverse or a forward gear. I the desired gear is illuminated and i ease of the brake, however, when apply gas the engine simply races as if…
ODI 10895811
Unknown Or Other
Vehicle was in a very slow speed left turn with traffic from a major road to secondary road . The vehicle steering failed and could not be turn which resulted in a one vehicle crash into a concrete post.
Crash reported
ODI 10884162
Unknown Or Other
Srs-head rest system. Car was in park stationary and in drive way at my home and front passenger got into the front passenger seat and srs on head rest went off for no apparent reason. It should only go off when there is a rear end collision. This could not be reset and there is only 39,000 miles on car. Had to replace at my own expense. This could have caused a serious accident.
ODI 10883998
Unknown Or Other
2014 jeep grand cherokee was in park, i shifted it into drive, the vehicle moved about 1 foot, and jerked itself back into park. I tried every other gear and the same thing happened. After about 15 minutes i tried it again and it worked fine. When the tow company came to pick it up, it started jerking itself back into the park position again, from every gear according to the tow company, a flat bed trailer was used…
1 injury
ODI 10883114
Electrical System · Unknown Or Other
I have a recurring problem with my 2017 jeep grand cherokee that has been going on for a period of 17 months. My problem started in may, 2016 when my navigation system failed by giving me the wrong information by instructing me to turn into a one way (wrong way) traffic lane. This has since happened many times since then by directing me incorrectly. The complete navigation system, clock & compass, periodically don't…
ODI 11040549
Unknown Or Other
When i was trying to make a quick 3 point turn,i had difficulty getting the vehicle into reverse because of the lack of "feeling" in the electronic shifter control. First, it went into park, then neutral. Finally i got it into drive but the delay caused a safety hazard. A car coming the opposite direction had to maneuver around me.
ODI 10861954
Unknown Or Other
Insd put car in park, when exited vehicle, vehicle rolled down a hill and hit a tree.
Crash reported
ODI 10861720
Unknown Or Other
Occupant restraint control module recall. I have attempted to schedule the recall repair since 5 15 15. I have made several calls and visits to dealership to schedule repair i am told each time, no part, no big deal, chrysler is unwilling to send the part. Called 2 26 16 only to be told i have to wait yet again. Help
ODI 10838703
Power Train · Unknown Or Other
On multiple occasions the vehicle has been placed in park and has started rolling in both reverse & forward motions after the my wife or i have stepped out of the vehicle. This has happened both with the engine running and when it was turned off.
ODI 10825930
Unknown Or Other
I have real problems with the "electric" gear shift. I cannot tell what position it is in. Latest episode occurred when i was valeting the car. I left the car running and put the car in park (at least i thought i did). When i opened the door to let the car valet take the car, it started to roll backward with me half in, half out of the car. The car came very close to knocking me down and rolling over me. If the…
ODI 10823094
Unknown Or Other
I parked my 2014 jeep grand cherokee on a hill in the driveway. I put the car in park set the parking brake and turned it off. I open the door and exited my car and the car begin rolling backwards down the hill as if it was a neutral.
Crash reported
ODI 10822939
Service Brakes · Unknown Or Other
We have had 4 incidents of unintended braking (pe15-021) from the collision control system. Extreme autonomous braking when nothing was in the way. Additionally, we had one case of unintended acceleration in low speed (less than 10 mph) stop & go commuter traffic resulting in a rear end crash with damage to our jeep and the vehicle in front of us and the next vehicle in front of them (3 vehicles total). Jeep…
ODI 10836605
Unknown Or Other
I have huge problems with the key-less ignition and the engine not turning off in two circumstances. First, the engine is very quite and the radio does not turn off when the car is turned off. If you miss the shut off button the car continues to run even when you leave with the key. There is no warning when you leave the still running car with the key. You come back hours later and the car is still running. Second,…
ODI 10823099
Unknown Or Other
Less than 32,000 miles on 2014 grand cherokee, getting off freeway on sharp turn exit, there was a thunk and our bodies lurched forward as vehicle dropped into 1st gear. Pulled over, check engine light on but not blinking so ignored as dealership service representative that not critical if not blinking. We were able to move, but transmission slipped until reached 20 mph and ran ok until we were home about 1/2 mile…
ODI 10789426
Unknown Or Other
Engine continued to run for several hours after key fob was removed from vehicle. There was no warning indicator or automatic engine shut off. Engine was very hot.
ODI 10789047
Unknown Or Other
Gear shift does not easily go into park car was running i put it in park ran into the house a few minutes later the car was going in reverse crossed the road and went down a 200 yard slope into the ditch i have had this gear problem since i purchased the jeep
Crash reported
ODI 10783597
Unknown Or Other
We are leasing a 2014 jeep cherokee componen:t gear shift- vehicle rolled back after thinking it was in park but driver was able to jump back in and stop it on several occasions, but on one occasion, vehicle rolled backward in a parking garage into a cement pillar after exiting the car thinking it was in the park position causing severe damage to the rear and driver side. New gear shift design very tricky and could…
Crash reported
ODI 10851007
Fuel/Propulsion System · Unknown Or Other
Car completely shut off while driving on a busy street without warning. Dearlership says nothing is wrong with it and wait for the car to shut off on a regular basis. Then maybe they will be able to pin point the issue. This is the second issue with the car on 7/31/2015 car shut off while driving on a busy street without warning. Turns out the fuel pump went bad.
ODI 10787379
Body · Service Brakes · Unknown Or Other
The collision avoidance system activates and slams on the brakes without cause while traveling forward which is startling and dangerous because i have been nearly rear ended by another driver for braking without cause. When parking the gear selector feels like it is in park it is actually in reverse or neutral. Brakes squeak and were wearing groves into rotors when vehicle was brand new. Also the front bumper has…
ODI 10785790
Unknown Or Other
I have been experiencing issues where my instrument display cluster lights up with numerous vehicle warning indicators. This has been happening intermittently since i purchased the vehicle in september, 2013. There has been a recall for this problem. The first time this happened the dealership kept my vehicle renting a vehicle for my use until it was supposedly "repaired." the issue has continued to occur…
ODI 10764386