2014 Jeep Grand Cherokee Unknown Or Other Problems
- 142
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 142 stored complaint records:
- 18 indicate a crash
- 8 indicate injury
- 1 indicate fire
What owners report
- headrest deployed · 9 records
- gear shift · 7 records
- passenger seat · 6 records
- several occasions · 5 records
- front passenger · 5 records
- head rest · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 45 |
| 30–60k mi | 32 |
| 60–100k mi | 30 |
| 100–150k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
On saturday, september 5, 2015, i arrived at a gas station with one additional passenger in my vehicle. When we fully stopped in the parking space, the jeep grand cherokee was placed in park. The screen display was still displaying the current satellite station. Upon exiting the vehicle, both my passenger and myself, the vehicle was left running, but i took the key fob with me. I then proceeded to walk around and…
Crash reported
ODI 10763284
Engine · Power Train · Unknown Or Other
I have a 2014 jeep grand cherokee with the eco diesel option. At 7100 miles after oil change and refill of diesel exhaust fluid indicator on dash displayed incorrect def fluid and service def needed or vehicle will not restart in 200 miles. It took a week and 1 business day before the dealership could even look at the vehicle due to backup in scheduling. After three days at the dealership the vehicle was diagnosis…
ODI 10763196
Body · Engine · Unknown Or Other
While driving at 80 mph, a very large buck ran in front of the car on the interstate. After driving back by to see the deer the next day it was probably around 300 lbs. The entire front portion of my vehicle was caved in. No airbags deployed whatsoever. Hitting something so massive at such a high rate of speed should have deployed some sort of safety mechanism i.e (airbags!!!!!)
Crash reported
ODI 10759459
Unknown Or Other
Had issues with gear shifter since purchase. Had an accident in a parking lot. I parked my car and wanted to leave it running, put the car in park. Stepped out of my car and walked into the store. I was alerted that my car had backed across the parking lot and hit another car. The car was in reverse. Men in the parking lot were yelling at me asking why i would get out of car with it in reverse. Obviously, not what i…
Crash reported
ODI 10861007
Unknown Or Other
I had the keyless bob in my purse, walked up to the car and it unlocked. I opened the rear door and buckled my 3 year old in her carseat. I placed my purse (which contained the fob and my cell phone) on the passenger seat. I closed the rear door and went around to the drivers side and attempted to enter the vehicle. All the doors were locked. It was 95 degrees outside and 110 degrees in the car. I had to find a…
ODI 10748142
Unknown Or Other
Move shifter to park only it doesn't go into park when you think it did. It's a dangerous shifter. My brother has the same issue with his. You must keep your foot on the brake and make sure it is in the desired gear. I thought it was in park, when it was still in gear. I got out of the vehicle and it started to roll back on me. I quickly jumped back into the vehicle to stop it without accident, this time.
ODI 10759131
Electrical System · Power Train · Unknown Or Other
On july 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. On july 21, 2015, we learned that it had lost the key and done nothing to repair it. On july 22, 2015, it was towed to another jeep dealership. On july 23, 2015, we were advised that the problems were caused by a bad battery. On july 25, 2015, when we went to pick it up, it would not start even with a…
ODI 10777820
Electrical System · Unknown Or Other · Vehicle Speed Control
I was driving down the road today and my turns signals got stuck on again! This isn't the first time this has happened and this is not the first complaint i have filed. I have had my 2014 jeep grand cherokee back to the dealership service department four times for this same issue. I have been told all four times that they cannot duplicate the problem. I have two videos of my turn signals getting stuck on and my dash…
ODI 10734420
Electrical System · Unknown Or Other
The air conditioner blows hot air in the summer and cold air in the winter. Also, the power locks do not work at times on the driver side door.
ODI 11162960
Unknown Or Other
I see from your web site my car has 8 recalls. I have only received 2 recall notices from fiat chrysler. The airbag recall and visor wiring recall. It also took over 2 months to receive the recall service.
ODI 10731756
Unknown Or Other
I parked the car & placed the gear shift in park. The engine was still on. I exited the car to mail a letter. The car suddenly rolled back hitting a car that was waiting for my parking spot. The accident report states the car was "driverless". I contacted the dealer. Reluctantly they examined the car & said nothing was wrong. I asked how was it possible to exit the car if it wasn't in park. My foot would have to be…
Crash reported
ODI 10875519
Electrical System · Unknown Or Other
I was driving to work on june 9,2015 and i used my turn signal to switch lanes and all of a sudden they would not turn off! The turn signals were flashing back and forth between left and right the entire way to work. I got to the parking lot and i turned my jeep grand cherokee off and i went into work for my 16 hour shift thinkning they would go off by the time i was done working but i was wrong, they were still…
ODI 10726130
Unknown Or Other
On two occasions within seven days, my 2014 jeep grand cherokee ecodiesel (33,626 miles currently) stalled while driving at a high speed on the highway once at 45 mph and then at 60 mph. Both times it restarted after approx. 10-15 minutes. Both times i took it directly to the dealer. First time i was able to drive it in after the restart and the second time i had it towed after a harrowing time pulling over and…
ODI 10730864
Service Brakes · Unknown Or Other · Vehicle Speed Control
After backing the car out of the garage i was going to get out to go back into the house.. I put the car (i thought) in park, my foot was still on the brake. I started to remove my foot from the brake and the car slightly started forward i realized the car wasn't in park but drive and when i went to depress the brakes further to change gears and stop the forward motion the car suddenly revved the engine, squealed…
Crash reported · 1 injury
ODI 10716526
Body · Electrical System · Unknown Or Other
Water leaking into the battery box and vehicle frame.
ODI 10736054
Unknown Or Other
The shifted out of gear and went backward and ran me over.
1 injury
ODI 10875462
Power Train · Unknown Or Other
I pulled in to my brothers driveway there was snow on the ground. Put the car in park turned it off and exited the car. It started rolling forward so i jumped back in the car and put on the brake then moved it backwards a little and exited the car again. Again car in park and shut off. I walked in front of the car and found my brother. Asi was walking back to the car, it rolled forward again about 8 feet and hit my…
ODI 10759187
Body · Unknown Or Other
I pulled into a parking spot in a parking garage but was favoring the right side. I backed up approx. 6-8 feet to straighten the car out. As soon as i put the car in drive, it lurched forward at full throttle, with my foot still on the brake. I couldn't stop it. The car accelerated rapidly and shot forward, over the parking barrier and rammed into the cement support structure of the deck. The impact was jarring and…
Crash reported
ODI 10760984
Electronic Stability Control · Unknown Or Other
I started my 2014 jeep grand cherokee and stepped outside to assist my son who was in the front passenger seat. Before i could walk around, from behind, the jeep started rolling backwards, picking up speed, and hitting another parked suv. I never understood what actually happened just "assumed" my son, accidentally, touched the gears, but wondered how/why would the jeep move without the brake ever being depressed.…
Crash reported
ODI 10760729
Power Train · Unknown Or Other
There is a loud bumping noise coming from the under carriage at start-up
ODI 10690529
Unknown Or Other
On fri., 1/16/15 @ 6:20am - i stopped at the end of my driveway, put the vehicle in park and opened the drivers side door and stepped out, as i put my left foot on the ground to get out the vehicle started to roll backwards and the door caught me and it drug me down under the vehicle and rolled over my left/right leg and proceeded to travel down the drive and crossed over my neighbors land and hit the school bus…
Crash reported · 1 injury
ODI 10759186
Unknown Or Other
Gear shift transmission slips out of gear when i put it in park it will go back to reverse at times when i put it in drive going down the road it will jump to s.-defroster does not work properly when windows are steamed it does not take it away. Blue tooth works sometimes and other times it does not. The gear shift does it sometimes in park and other times in motion. The defroster never takes away the steam off…
ODI 10794794
Unknown Or Other
I can't get the part from chrysler for my brake booster recall. It has been ordered for 6 months i need this part since i drive up north
ODI 10653566
Unknown Or Other
On 11/4/14 after parking my new jeep grand cherokee at grocery store parking lot, on a completely level surface, after placing vehicle in park, exiting and walking toward store entrance i saw my car coming at me out of corner of my eye. The car had "popped" out of park and into neutral, and was rolling backwards toward me. I was waiting for another vehicle to pass by in the parking lot on my way into the store when…
Crash reported
ODI 10876245
Unknown Or Other
This jeep was sold to me and my brother as a new vehicle. It was purchased at fowler dodge in oklahoma city, ok. My brother took the truck to another dealer today and was told that the vehicle has been involved in a bad accident and has been repaired. All of the federal stickers have been removed, we feel that this is a safety as well as fraudulent sale. I have called the dealer and have not recieved a response.…
ODI 10651864