1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Air Bags

2014 Jeep Grand Cherokee Air Bags Problems

139
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 139 stored complaint records:

  • 14 indicate a crash
  • 11 indicate injury
  • 0 indicate fire

What owners report

  • seat belts · 47 records
  • issue failure · 38 records
  • electrical system · 27 records
  • belts part · 24 records
  • notified issue · 21 records
  • part needed · 17 records

Mileage in stored records

BandRecords
1–30k mi38
30–60k mi16
60–100k mi13
100–150k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 12, 2017

    Air Bags · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the front passenger seat belt failed to retract properly when buckled to secure the passenger. The seat belt was loosely connected when locked into the buckle. The dealer (colonial south chrysler jeep and dodge, [redacted], dartmouth, ma 02747, [redacted]) indicated that the vehicle would need to be scheduled for diagnostic testing and repair.…

    ODI 11047976

  • October 8, 2017 · 49,000 miles

    Air Bags

    Was involved in an accident and my air bags did not deploy, in which i sustained a head injury. The vehicle was in motion on a city street driving forward.

    Crash reported · 2 injuries

    ODI 11033236

  • July 24, 2017 · 67,000 miles

    Air Bags · Unknown Or Other · Visibility/Wiper

    Leather dash coming unglued with the adhesive jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.

    ODI 11011769

  • July 12, 2017 · 60,000 miles

    Air Bags

    Tl* the contact owned a 2014 jeep grand cherokee. While driving 45 mph, the contact swerved to avoid a deer. In the process, the contact's vehicle clipped the deer. The vehicle left the roadway, landed in a ditch, and flipped and rolled over. None of the air bags deployed. The driver of the vehicle (the contact's husband)sustained injuries to the face and head. The contact (seated in the front seat) sustained…

    Crash reported · 2 injuries

    ODI 11012063

  • June 5, 2017 · 36,300 miles

    Air Bags · Wiring

    Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was stationary, the air bag indicator illuminated. Lee summit dodge chrysler jeep ram (1051 se oldham parkway, lee summit, missouri 64081) was made aware of the failure and replaced an unknown wire in the vehicle, but the failure recurred. The vehicle was diagnosed a second time as needing the wiring harness replaced under the driver's seat. The…

    ODI 11024194

  • May 8, 2017 · 51,978 miles

    Air Bags

    Tl* the contact owned a 2014 jeep grand cherokee. While driving approximately 62 mph, a large tractor trailer merged into the contact's lane and crashed into the contact's vehicle. The contact's vehicle rolled over three times. The air bags failed to deploy. The vehicle was towed and destroyed. A police report was filed. The contact received injuries to the upper body, which required medical attention. The…

    Crash reported · 1 injury

    ODI 10985743

  • April 27, 2017 · 61,000 miles

    Air Bags

    Thursday evening my husband was backing out of our garage at our house. When he got to the street (a residential road) he put the car into drive and that's when the driver's headrest deployed (separated from the plastic piece like an airbag, headrest restraint activation thing) hitting my husband in the back of the head forcefully. He did not hit anything or run over anything while backing out. No other airbag…

    ODI 10981413

  • April 14, 2017 · 66,000 miles

    Air Bags

    Driver's headrest airbag deployed when we were not in the car, and the car has not been in an accident. Chrysler was contacted and did a private investigation which led them to believe that the incident was not due to manufacturing responsibility. This incident happened some time in early april - we noticed it around april 14th. I have contacted them 6 times since then and they refuse to explain why the airbag…

    ODI 11036080

  • April 11, 2017 · 67,000 miles

    Air Bags

    It broke and it hit my wife in the head, need to be repleced and programed to replace it the dealer wants 570.00 dls

    ODI 10980187

  • December 29, 2016 · 28,000 miles

    Air Bags

    Bad accident side and front no airbags deployment

    Crash reported · 3 injuries

    ODI 10944257

  • December 1, 2016

    Air Bags · Electrical System · Service Brakes

    Fca refuses to do open recalls they claim vehicle was in missouri with 69k miles on it. Vehicle is a 1 owner chrysler capital lease return with 29k miles used and seviced in california only. 5 open recalls

    ODI 10934747

  • November 5, 2016 · 32,000 miles

    Air Bags · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle accelerated while the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to the dealer. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of…

    Crash reported

    ODI 10934812

  • August 8, 2016 · 22,000 miles

    Air Bags · Engine · Head Restraint

    Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 35 mph, a loud noise occurred. The contact noticed that the passenger headrest air bag deployed without warning. The vehicle was taken to rydell chrysler dealer ([redacted], san fernando, ca 91340, phone [redacted]) where it was diagnosed that an electrical concern headrest restraint did not lock into place, and the front passenger seat…

    ODI 11052748

  • July 18, 2016 · 44,846 miles

    Air Bags

    The airbag indicator light is on. I took it to adel chrysler dealer to investigate. The said "44846 open in orc module need to replace orc module" i investigated and discovered chrysler recall p67 for 2014 jeep grand cherokees. However, when i contacted chrysler, they said my vin number was not included in the recall. My car has the exact same problem as the recall describes yet it is not included in the recall!! I…

    ODI 10887798

  • July 11, 2016

    Air Bags

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 16v240000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was not provided. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10888314

  • April 15, 2016 · 44,000 miles

    Air Bags · Body

    Takata, on april 15, 2016 i had a head on collision with a 2004 ford pick up truck on state highway 28 in seneca sc the jeep was totally destroyed and i suffered multiple serious bodily injuries. The airbags did not deploy. If the airbags had deployed it would not have concluded in broken ribs, broken hand, multiple cuts and bruises and the loss of 90 % of my site. Even the state trooper said he had never witnessed…

    Crash reported · 2 injuries

    ODI 10865804

  • December 4, 2015 · 24,000 miles

    Air Bags

    I was in an accident in this vehicle and the air bags did not deploy.

    Crash reported · 1 injury

    ODI 10809829

  • October 27, 2015 · 115,000 miles

    Air Bags · Equipment · Exterior Lighting · Visibility

    Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at 70 mph, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of nhtsa campaign numbers: 15v041000 (air bags) 15v509000, (visibility) and 15v461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer…

    ODI 10811578

  • September 3, 2015 · 11,240 miles

    Air Bags · Vehicle Speed Control

    Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked, it suddenly accelerated independently and crashed into a building. The contact mentioned that the failure occurred while being outside of the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,240.

    Crash reported

    ODI 10761339

  • August 5, 2015

    Air Bags · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10746456

  • June 17, 2015

    Air Bags · Electrical System · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v634000 (air bags, seat belts). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a…

    ODI 10811018

  • June 16, 2015 · 14,561 miles

    Air Bags · Seat Belts

    Made an appointment for the recall since i got the recall notice. Appointment confirmation number #x03qbqoq38 with napleton chrysler in kissimmee, fl. They verified the part was in. Showed up for appointment and after two hours, i got an oil change, tire rotation some updates and no safety recall. Totally unacceptable that i had to take a day off work for a recall i have been waiting on since october and it did not…

    ODI 10725506

  • June 15, 2015

    Air Bags · Electrical System · Seat Belts · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system), and 14v643000 (air bags, seat belts). The parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…

    ODI 10725228

  • June 10, 2015

    Air Bags

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for nhtsa campaign number: 14v643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Updated 09/10/15*lj

    ODI 10732903

  • May 19, 2015 · 24,090 miles

    Air Bags · Body

    A teen driver pulled out in front of my wife and she hit her going around 20-25 mph. The whole front of the jeep needed to be repaired to the tune of almost $6,000.00. However, the airbags never deployed. My wife did go to the hospital complaining of lower back pain and a few days later had a sore neck as well. I realize it was a high speed impact, but the with that much damage it seems like the air bags should have…

    Crash reported · 1 injury

    ODI 10722191