1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Software

2014 Jeep Grand Cherokee Software Problems

3
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 3 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

Mileage in stored records

BandRecords
30–60k mi2
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 1, 2019 · 49,000 miles

    Power Train · Software

    Tl* the contact owns a 2014 jeep grand cherokee. The vehicle was taken to dch chrysler dodge jeep ram fiat of temecula ([redacted], temecula, ca 92591, [redacted]) for a software upgrade per manufacturer recall number: v08. After the repair, the vehicle was inoperable. The contact mentioned that when the vehicle was started and the accelerator pedal was depressed, there was a delay in acceleration. The contact…

    ODI 11253730

  • November 17, 2016 · 40,000 miles

    Power Train · Software

    Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked with the engine running, the driver exited the vehicle. After exiting the vehicle, it suddenly began to roll backwards. The vehicle made contact with the driver and a second vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer where it was diagnosed that a transmission software update was…

    Crash reported

    ODI 10939809

  • April 22, 2016 · 10,800 miles

    Power Train · Software

    Tl* the contact owns a 2014 jeep grand cherokee. While parked, the vehicle began to reverse while the gear shift was in park. The contact stated that the vehicle sustained a few dents due to the failure. The vehicle was taken to a dealer where it was diagnosed that the system required an update. The vehicle was repaired per nhtsa campaign number: 16v240000 (power train). The manufacturer was notified of the failure.…

    ODI 10893156