1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Exterior Lighting

2014 Jeep Grand Cherokee Exterior Lighting Problems

37
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 37 stored complaint records:

  • 3 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • passenger side · 4 records

Mileage in stored records

BandRecords
1–30k mi20
30–60k mi6
60–100k mi4
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 20, 2019 · 80,000 miles

    Exterior Lighting

    Have had repeated failures of headlight bulbs on 2014 jeep grand cherokee with bulb cost alone ~$250 per bulb. Lifetime of bulbs is far far below that of bulbs for other model cars (not jeeps) i have owned in past and currently own. Most recent bulb failure was in april 2019.

    ODI 11202956

  • November 30, 2018 · 28,020 miles

    Electrical System · Exterior Lighting

    While driving my 2014 jeep grand cherokee one morning while it was still dark i noticed that the drivers side head light went out and came back on intermittently. The next morning i tried again and all the lights went in and out completely. Providing a very dangerous satiation not only to me but other driver's. I made an appointment with the dealer (had to wait one week to get it in to service). They checked it out…

    ODI 11155423

  • August 22, 2018 · 15,000 miles

    Exterior Lighting

    Exactly four years ago i purchased a new jeep grand cherokee limited. I also purchased the luxury ll group which includes bi-xenon hid headlights. I now have a headlight burnt out and the dealer insist its not covered under warranty. I have spoken to numerous grand cherokee owners and this is a common problem with a price tag of over $400.00 to replace. There will be many jeeps driving around with only one headlight…

    ODI 11122717

  • August 14, 2018 · 56,000 miles

    Exterior Lighting

    Head light keep burning out. When you change the bulb the opposite side will then shut off or burn out.

    ODI 11120390

  • August 1, 2018 · 59,000 miles

    Exterior Lighting

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that there was a burning odor detected from the front of the vehicle. The contact noticed that the headlamps were overheating. In addition, the driver's side headlight failed to illuminate and was burned out. The vehicle was taken to fred beans chrysler dodge jeep ram (858 n easton rd, doylestown, pa 18902, [redacted]) where it was diagnosed that…

    ODI 11245481

  • July 5, 2018 · 70,000 miles

    Exterior Lighting

    License plate lamps ceased functioning. Obvious signs of excessive heat being generated. Original replacement lamps are discontinued. Manufacturer states that i have to purchase a new wiring harness and lamps for around $260 for parts only. This appears to be a design defect as the original lamps have been discontinued and the manufacturer has redesigned the lamps and harness. Illumination of the license is required…

    ODI 11113289

  • May 1, 2018 · 28,000 miles

    Electrical System · Exterior Lighting

    My headlights are not working. Also the electronic board for my radio, climate control, etc. Goes on and off. After some research i found hat he nonfunctional headlights are a recurring problem for many owners of 2014 jeep grand cherokees.

    ODI 11110788

  • April 17, 2018 · 25,000 miles

    Electrical System · Exterior Lighting

    Dashboard cluster, and tail lights flickers on and off while in locked or unlocked mode and with vehicle turned off, and stationary. With or without the fob key near, and the car does this until battery dies. It has been at the dealer 3 times, new battery still the same issue.

    ODI 11088586

  • December 26, 2017

    Exterior Lighting

    Don't drive a lot at night, but when i do the headlights to not illuminate well. They do not light the road more than maybe 30'. This is a serious safety issue, especially living in rural mountain area. Another person drove the vehicle at night and asked if the headlights were even on as they don't illuminate well, even worse in rain. Very disappointing that a basic component of vehicle doesn't function properly or…

    ODI 11057005

  • November 21, 2017 · 25,000 miles

    Exterior Lighting

    Rear hatch tail light assembly allows water/window wash fluid into assembly causing the light to fail. This occurs when the vehicle is parked or in motion.

    ODI 11103739

  • March 30, 2017 · 34,500 miles

    Exterior Lighting

    Tl* the contact owns a 2014 jeep grand cherokee. While driving the vehicle at night, the contact was concerned that the headlamps did not project far enough ahead of the vehicle to make it safe to drive at night. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle performed as intended, but the issue was due to the design of the headlamps and the wattage of the bulbs. The…

    ODI 10970060

  • February 20, 2017 · 28,000 miles

    Electrical System · Exterior Lighting

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 30 mph, the low beam headlights became inoperable without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 28,000. The vin was not available.

    ODI 10956598

  • February 6, 2017 · 60,000 miles

    Engine · Exterior Lighting · Service Brakes

    I currently own a 2014 jeep grand cherokee and have had a significant number of issues with the vehicle with zero help from the manufacturer that include items regarding my lights shutting of during night driving, my engine shutting down 3 times while pulling onto a major highway as well as my brakes malfunctioning while driving on a major interstate. I had had other issues but as the manufacturer has been…

    ODI 11012201

  • January 28, 2017 · 71,000 miles

    Exterior Lighting

    2014 jeep grand cherokee overland: the ho headlights turn them-self off upon night driving. This is with the auto headlight switch on as well as the switch turned on. Contacting the deal as well as manufacture ([redacted]), case number 31082574, i was informed that this is not a recall issue. I feel this is a very dangerous safety issue.

    ODI 10954190

  • December 2, 2016

    Exterior Lighting

    My passenger side headlights went out. Thinking it was a simple blown bulb i brought it in to the dealership where i bought the jeep less than 2 months prior. They said not only was it not a blown bulb but that my entire front light had to be rewired. Two months later the exact same thing happened to my drivers side. How is this possible on a truck less than 2 years old? And rewired would indicate faulty wiring in…

    ODI 11019796

  • September 9, 2016 · 61,000 miles

    Body · Exterior Lighting

    I put the car into park, and as i was exiting the car, at a dead end road in my neighborhood, i realized that the car was going in reverse, as i was half in and half out of the car. The door knocked me to the ground, and the car almost ran over my foot. I got abrasions on several areas of my body, sprained my knee, elbow and my hand. My glasses also got ran over and were destroyed. The car kept going in reverse, and…

    Crash reported · 1 injury

    ODI 10905655

  • August 22, 2016 · 24,076 miles

    Exterior Lighting · Service Brakes

    2014 jeep grand cherokee auto brakes for no reason, it sensed a stopped vehicle in the left turning lane and slammed on the brakes twice, i was in the left lane going 35 miles per hour; this has happened in the past also. I did report this to the manufacturer about six months ago via email, i saved the emails and their response. I could have been rear ended by a vehicle behind me because of this problem, literally…

    ODI 10898087

  • July 13, 2016 · 50,750 miles

    Body · Exterior Lighting · Power Train

    Wife parking on 1st floor of parking structure in downtown green bay, wi july 13th 2016. She shifted to reverse to adjust the vehicle so as to enter the parking space correctly. The vehicle started to move back while she looked over her shoulder to see what was behind her. All of a sudden the truck stopped going back & violently jerked forward. The truck started moving rapidly forward even though it had not been…

    Crash reported · 1 injury

    ODI 10908160

  • July 1, 2016 · 38,000 miles

    Exterior Lighting · Wiring

    Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 30 mph, the passenger side head lamp became inoperable without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the head lamp wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

    ODI 10884520

  • June 30, 2016 · 600 miles

    Exterior Lighting · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 45 mph, the vehicle independently came to an abrupt stop. The forward collision avoidance system was turned off at the time. The failure recurred three times. On several occasions, the headlights, tail lights, and hazard lights failed to operate. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The…

    ODI 10887378

  • October 27, 2015 · 115,000 miles

    Air Bags · Equipment · Exterior Lighting · Visibility

    Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at 70 mph, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of nhtsa campaign numbers: 15v041000 (air bags) 15v509000, (visibility) and 15v461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer…

    ODI 10811578

  • August 19, 2014

    Exterior Lighting

    Recall 14v-391 issued 08/19/2014. The dealer says chrysler is allocating repair parts based on the number that the dealer replaces the previous week. The dealer states that they have 19 pages of owner names on their list of vehicles yet to be serviced. The dealer is unable to predict when our vehicle will be serviced, although it appears it will be more than 3 months from today. According to the mopar owners site,…

    ODI 10648652

  • August 15, 2014 · 1,500 miles

    Exterior Lighting

    Automatic headlight dimmer system - high-beam to low-beam non-operable. I believe the sensor device behind the rearview mirror is faulty. *tr

    ODI 10630446

  • June 1, 2014 · 5,450 miles

    Electrical System · Exterior Lighting · Power Train

    During a vacation trip, we parked the vehicle in a remote mountain road turn-out area to take a scenic photo. Returned to vehicle, started the vehicle; however, no matter how many times and what methods were used, the transmission would only pop-back into park. On safecar.gov, i noted previous 2014 jeep cherokee complaints concerned with the transmission popping only into neutral; but, for us it was popping only…

    ODI 10607882

  • May 15, 2014 · 10,000 miles

    Electrical System · Exterior Lighting · Interior Lighting

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v643000 (air bags, seat belts) and nhtsa campaign number: 14v634000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available. The manufacturer was not made aware of the delay. The contact had not experienced the failures, but stated that all of the…

    ODI 10716689

Catalog parts for this system

Catalog year/make/model rows for 2014 Jeep Grand Cherokee.

Catalog fitment does not by itself prove OEM-equivalent compatibility.