2002 Jeep Grand Cherokee Automatic Transmission Problems
- 25
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 25 stored complaint records:
- 5 indicate a crash
- 4 indicate injury
- 0 indicate fire
What owners report
- engine light · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 6 |
| 30–60k mi | 4 |
| 60–100k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Automatic Transmission · Power Train
Quadro trac transmissions no longer works in [redacted]. It just stopped working with no warning or noticeable equipment failure. *tr
ODI 10318600
Automatic Transmission
My 2002 jeep cherokee limited has 64,000 miles on it. The "check engine" light came on while driving. Took it to jeep dealership. Computer hook up indicated a transmission problem. I was told it needed a new "torque converter." had the torque converter replaced. When replacing the "torque converter", i was told the trans. Plate was bad and needed to be replaced. Replaced plate. Computer now says the 02 sensor is…
ODI 10247980
Automatic Transmission
Car was placed in park in our driveway. Wife left vehicle to retrieve article from house. When she returned, she saw vehicle in reverse headed for the house across the street. Vehicle stopped when it struck the house. *tr
Crash reported
ODI 10243947
Automatic Transmission
Anytime i step on the gas pedal and it changing into another gear, the car stalls and with a violently push forward. This happens every time i am speeding and it changes gears. Almost everyone who sits in my car complains about this rocking and tells me it may injure me someday. *jb
ODI 10170195
12v/24v/48v Battery · Air Conditioner · Automatic Transmission · Power Window Devices And Controls · Pump · Rotor
After reading almost all complaints with other 2002 jeep grand cherokees, i have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (i work for a car dealership) last month, i have had almost $500.00 worth of repairs for my power steering…
ODI 10165894
Automatic Transmission
Dt*: the contact stated while driving 50 mph, a dog pushed the gear shifter into reverse which caused the high gear in the transmission to be inoperable. The contact sustained minor injuries. The vehicle was driven to the dealer who determined the shift button failed.
1 injury
ODI 10167349
Automatic Transmission
2002 jeep grand cherokee slowed down without warning and stalled. When restarted in park vehicle began to reverse. Upon inspection mechanic determined the gear alignment was off track and fixed the problem. *kb the consumer was informed the gear box had to be cleaned out as well, because a liquid substance was spilled inside of it, which caused the gear lever to become misaligned. A day after the repairs were made,…
ODI 10166937
Automatic Transmission · Vehicle Speed Control
2002 grand jeep cherokee -at 6:40 a.m. Backed into parking spot where i work; pulled forward and straightened up backed into spot; jeep jumped curb hit building; put jeep in drive; jeep catapulted forward at high rate of speed. I went through an iron fence into a long term parking lot; stopped hitting another jeep head on and a concrete base; iron fence damage to two additional cars parked. No one else was involved;…
Crash reported · 1 injury
ODI 10160710
Automatic Transmission
I had the vehicle in park, got out, went behind the vehicle, it started moving backwards, knocking me over, then went across the road hitting another vehicle resting against it. *nm
Crash reported · 1 injury
ODI 10152218
Automatic Transmission · Engine
2002 grand cherokee transmission slipped into second and third gear. *ts ***nar*** the problem was diagnosed as a transmission governor sensor. One year later, the coolant light illuminated even though the coolant was full, the oil pressure gauge went all the way too high and stayed there, the dealer stated it was a bad sending unit. The engine light illuminated, when the vehicle misfires, a popping sound comes…
ODI 10151935
Automatic Transmission · Electrical Heating Element · Rotor
Dt: the contact states he owns a 2002 jeep grand cherokee limited. The consumer states that there was technical service bulletin 10005603 regarding the visibility:defroster/defogger system:windshield:controls/wiring. The consumer stated that he had the repairs done, but the cost was $1,357.24. He was still not satisfied with the repair of the vehicle because some of the vents pushed through a lot of air, and some of…
ODI 10137178
Automatic Transmission
The 2002 jeep grand cherokee has a failure in the transmission with the governor pressure solenoid. The problem is that is part consistently fails even after being replaced. When driving the transmission begins to skip and slows all the way down. It can cause a crash and injure people. I have had this part replaced 3 times within a 1 1/2 year period and the cost is not cheap everytime it cost $656.00. There needs to…
ODI 10181424
Automatic Transmission
Vehicle stopped while while pulling into the driveway engine remained running, but the vehicle would not move. Vehicle was towed to the dealer, who was unable to determine the cause of the problem. *ak
ODI 10105577
Automatic Transmission
May 11, 2004 dear sir or madam: i am writing this letter with regards to my grand cherokee laredo 2002, vin #[xxx] and file #[xxx]. In december of 2003, i pulled into a chrysler service center to have my truck serviced in nj, because it was driving improperly, and not getting up to its normal speed properly. I did not know what the problem was until a chrysler jeep dealer identified the truck as having transmission…
ODI 10072396
Antilock/Traction Control/Electronic Limited Slip · Automatic Transmission · Electrical System · Interior Lighting · Shock Absorber
Electrical problems, check engine light, beep under dash, dome lights coming on, radio goes off, all dash lights(abs, brake,etc.). Transmission problems 3 times in shop for slipping and leaking seals. Leaking at pan, output seal and, drive train they changed seals and 1 month later output seal was leaking again. Govern assembly was replaced 8/3/03 along with solenoid, transduce. Faulty batteries. Shocks all leaking…
ODI 10064540
Automatic Transmission
The consumer took the vehicle to dealer for routine maintenance. The mechanic noticed a problem with the transmission. The mechanic placed the vehicle on the diagnostic machine for further observation. The mechanic could not duplicate the problem. The consumer was experiencing more problems therefore returned the vehicle to the dealer. The consumer told the mechanic that a recall was performed on the vehicle to…
ODI 10059354
Automatic Transmission · Electrical System · Engine · Service Brakes, Hydraulic
My wife & i were driving on i-95 south when my jeep grand cherokee's check engine light came on but before we could do anything it shifted from drive to 2nd gear and went from 60mph to around 25mph while we were still in the 3rd inside lane of a 3 lane hwy so we proceded to pull off the hwy and check out the truck and also let it sit for awhile and in doing so the lite went off so we proceded to get back on and go…
ODI 10050907
Automatic Transmission
2002 jeep grand cherokee shifted from park to reverse while running without any human intervention. The car was running for approximately 3-4 minutes in park and suddenly shifted into reverse causing an accident with damage to the rear bumper when striking a concrete barrier. *jb
Crash reported
ODI 10017044
Automatic Transmission
The vehicle was left in park with the engine on. The vehicles gear shift lever jumped out of park and the vehicle hit a parked car. *nlm
ODI 10015562
Automatic Transmission
While driving the transmission down shifted to 2nd gear. Dealer has been notified. Ph. The consumer stated the cruise control engaged and the transmission downshifted from 5th to 2nd gear, which caused the engine rpm's to go from 1800 to 4600 rpm's. The dealer stated there was no fix. *scc *jb
ODI 10006233
Automatic Transmission
When vehicle is put in reverse gear, it hesitates before engaging. The dealership can not located the cause of the problem. Please provide more details. Ts
ODI 10004188
Automatic Transmission
Needs total remake of transmission at 3500 miles 3 mos old. *ak
ODI 766753
Automatic Transmission
The consumer parked and exited the vehicle. Without warning the vehicle rolled backwards and hit a utility pole. The consumer sustained some injuries and the vehicle was damaged. *ak the consumer received a recall related to the problem. *nm
Crash reported · 1 injury
ODI 10024834
Automatic Transmission
Backed out of parking place, put it in drive and it would not move, shut vehicle off started ,put back into drive and it was okay. Vehicle was reported before to your office last month with transmissiion problems. This time contacted manufacturer . Dealer had it five days could find nothing wrong, he stated. *ak
ODI 759562
Automatic Transmission
Started vehicle and it would not move, put back into park, then into reverse and it still would not move, put into park, could not get it out of park, shut vehicle off and started put back in reverse andit was okay, contacted dealer, dealer called me back, stated jeep would replace the transmission. This is where we stand now. *aky
ODI 760314