2002 Jeep Grand Cherokee Electrical System Problems
- 63
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 63 stored complaint records:
- 2 indicate a crash
- 0 indicate injury
- 3 indicate fire
What owners report
- failure mileage · 8 records
- electrical system · 6 records
- passenger side · 5 records
- without warning · 5 records
- diagnosed repaired · 5 records
- repaired failure · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 16 |
| 150–400k mi | 12 |
| 30–60k mi | 8 |
| 60–100k mi | 7 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Right rear passenger window doesn't operate and falls open while driving; when i hit bumps in the road until the window is fully open.
ODI 11082427
Electrical System · Engine
Just had the eniter exaust system replaced due to the cats were plugged . Replaced cats and all o2 sensors with factory oem's and now the car give 3 different codes , p0141, p0138, p1499 . After the codes showed up took back to shop and had to replace all the o2 senors again to the tune of $500.00 plus labor. And went to drive and get tested only to fail again, for bank 1 sensor 2 high voltage detected. Now shop is…
ODI 11015011
Electrical System · Seats · Suspension
The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, i cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. Periodically when i start the jeep the air bag light will stay on.. I have to pull over, turn the vehicle off,…
ODI 11076185
Electrical System
Ignition switch sticks and hard to turn, also have shut off while driving. Starter keeps turning.
ODI 10949575
Electrical System · Seats · Unknown Or Other
I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the a/c issue under the glove compartment overheats and melts the mechanism and continues to burn. When i reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the…
Crash reported
ODI 10937385
Electrical System
Wires get hot that lead to the heater/ac fan. The insulation of wire and connector melts. This causes the heater to go off and back on intermittently and frequently unless you wiggle the wires. Wiggling the connector will help for short periods of time. This occurs when the car is running(does not have to be moving) and the blower is on. I have tried to press in the connector or wiggle the connector while driving…
ODI 10915026
Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle continuously lost power without warning. The vehicle was taken to the dealer, but the cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 175,000.
ODI 10908448
Electrical System · Turn Signal
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving at 10 mph, the turn signals of the vehicle would not come on when prompted. In addition, the alarm system sounded on numerous occasions when the key was used to open the door. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
ODI 10888177
Electrical System · Visibility/Wiper
I was driving and heat stopped flowing and a/c stopped flowing. It is winter time so the front windshield was unable to defrost, leaving the windshield foggy and hazardous to drive in.
ODI 10819169
Electrical System
While driving 70 mph south on interstate 5 in california my 2002 jeep grand cherokee that i've owned from new shut off without warning. The jeep no longer recognized the key. This happened in moderate traffic around 10pm and was almost rearended by a tractor trailer that had to make an abrupt maneuver to avoid me. This was the same key that came with the car from the factory. The jeep has 160,000 accident free miles…
ODI 10782485
Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle lost power and the doors would not open automatically. In addition, the windows would not roll down and the trunk would not open automatically when prompted with the key. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
ODI 10764114
Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle stalled several times without warning. The contact constantly had to coast the vehicle over to the side of the road. After several attempts, the vehicle restarted. The condition was progressing randomly without warning. The vehicle was taken to the dealer and they were not able to replicate and diagnose the failure. The vehicle was…
ODI 10763853
Air Bags · Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16 *cn
ODI 10785433
Electrical System · Exterior Lighting
It's killing my battery the interior light stays on when vehicle is off and power windows don't work unless driver side door is open while vehicle is on.door open lights flashes when vehicle is running however it is really shut already. I have friends with same type vehicles having same issues. *tr
ODI 10706482
Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10749494
Air Bags · Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/4/15*cn the consumer stated after the…
ODI 10693071
Electrical System · Seats
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the front passenger's side seat warmer over heated. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign id number: 09v117000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
ODI 10682470
Electrical System · Engine
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after attempting to start the vehicle, the vehicle backfired and failed to start. In addition, the contact stated that warning lights on the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
ODI 10692419
Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v438000 (electrical system) however, the part needed to perform the recall repair was unavailable. The manufacturer was not notified of the issue. The contact had experienced a failure. Updated 02/18/15*lj the consumer stated the vehicle shut down while driving. Updated 10/2/2015*js
ODI 10668961
Electrical System · Exterior Lighting
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving at night, both the low beam and high beam headlights flickered. The contact also stated that the instrument panel electronic gauges failed when driving. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 180,000.
ODI 10664489
Air Bags · Electrical System · Seat Belts
We received a safety recall notice, notification code m35 / nhtsa 12v-527 regarding the orc module in my 2002 jeep grand cherokee. We contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. The issue is not resolved and the dealer…
ODI 10631991
Air Bags · Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. Once the vehicle was repaired according to nhtsa campaign number: 12v527000 (air bags), the air bag sensor indicator remained illuminated. The vehicle was brought back to the dealer where it was diagnosed that there was a bad connection. The failure was resolved again, but recurred. The dealer stated that another air bag sensor was faulty, but was not covered under…
ODI 10637198
Electrical System
Started vehicle, after a few seconds the instrument cluster became inoperative. Turned off the ingnition and restarted the engine. The instrument cluster did not operate. Turned off engine. Tried to start the engine the next day and the battery was completely drained. Charged the battery and started the engine. The instrument cluster is still inoperative. *tr
ODI 10627554
Electrical System · Seats · Unknown Or Other
Driver's seat detaches from car frame. Electrical blower module resistor overheats, melts, and burns. Both issues are known by consumers and dealerships, so there is no way jeep/chrysler doesn't know about the design flaws and the danger. Driver's seat: there is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. People have created various fixes…
ODI 10928230
Electrical System · Fuel/Propulsion System
The vehicle caught fire while it was being driven down the road, it was pulled over to side of the road in a driveway. Fire came from under the dash on the passengers side, and the vehicle was completely consumed by fire in approximately 10 minutes. I reported it to chrysler and they stated because of the amount miles on it they weren't responsible! Updated 09/25/15*lj updated 12/08/2017*cn
Fire reported
ODI 10743742