2002 Jeep Grand Cherokee Seats Problems
- 65
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 65 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- heated seat · 15 records
- front seat · 11 records
- side seat · 10 records
- heated seats · 8 records
- drivers seat · 7 records
- side heated · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 23 |
| 60–100k mi | 19 |
| 150–400k mi | 9 |
| 30–60k mi | 3 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
When i got in my jeep there was a breaking sound from under the drivers seat. I noticed the seat was rocking back and forth and when i looked underneath at the frame of the seat i saw where the frame broke in half. It is unsafe to drive now and it is my only means of transportation. I used to have a lot more faith in jeep until i looked it up and started seeing more and more people have the same problem and…
ODI 11243150
Electrical System · Seats · Suspension
The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, i cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. Periodically when i start the jeep the air bag light will stay on.. I have to pull over, turn the vehicle off,…
ODI 11076185
Electrical System · Seats · Unknown Or Other
I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the a/c issue under the glove compartment overheats and melts the mechanism and continues to burn. When i reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the…
Crash reported
ODI 10937385
Seats
The power driver's seat retaining brackets have broken and have created a very unsafe driving situation. Researching this breakage online reveals a widespread safety hazard that is not being dealt with by jeep. A recall should be made due to the high frequency of the breakage of a car's safety features, which i had never encountered before ... A driver's seat retaining brackets failing due to insuffieciently strong…
ODI 10860997
Seats
Takata recall the seats stopped heating and got really hot in one spot i pulled the seat cover up and it burned a spot in me seat cover and foam underneath where the wire is run thru the seats it is on both the driver side and passenger side seats there is a recall on the heated seats on some models but not on mine but it could have burned me or my kids or could have caught the car on fire.
ODI 10840072
Seats
The seat bracket on the driver side is broken. I researched this and this is a widespread issue with companies actually manufacturing thicker aftermarket brackets due to the demand for the product.
ODI 10716445
Electrical System · Seats
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the front passenger's side seat warmer over heated. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign id number: 09v117000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
ODI 10682470
Seats
Seat warmers on both sides of vehicle became really hot towards the front center portion of the seat. Turned them off and when i got home i removed the leather from the seat and found bare wires that were over heating and burning through the seat cushion and backing on the leather. *tr
ODI 10672757
Electrical System · Seats · Unknown Or Other
Driver's seat detaches from car frame. Electrical blower module resistor overheats, melts, and burns. Both issues are known by consumers and dealerships, so there is no way jeep/chrysler doesn't know about the design flaws and the danger. Driver's seat: there is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. People have created various fixes…
ODI 10928230
Seats
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the driver's side seat warmer overheated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was made aware of the failure and stated that the vehicle was not included under nhtsa campaign number: 09v117000 (seats). The vehicle was not repaired. The approximate failure and current mileage was 135,000.
ODI 10573340
Electrical System · Seats
I own a 2002 jeep grand cherokee overland. Recently, i have had problems with my drivers side heated seat. Yesterday, it got extremely hot so i shut if off for fear of a fire or being burnt, and today it is not working at all. Because of this, i am also concerned about the safety of the passenger heated seat. I found out from a dealer that there is a recall on this particular issue, but my vin number is not covered.…
ODI 10562920
Seats
We were traveling on the highway with the heated seats on and they became extremely hot. I turned them off and stopped to let the seats cool. Later in the day when i tried to use them again they would not work. And have not worked since. I checked the nhtsa site for recalls and i discovered a recall for this problem, nhtsa campaign # 09v1117000/ chrysler llc recall # j14. When i went to my local jeep dealer i was…
ODI 10568273
Seats
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while traveling various speeds, the front passenger seat warmer became extremely hot then failed to function. The vehicle was taken to a private mechanic where it was found that the seat warmer had failed. The vehicle was repaired. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in…
ODI 10583348
Seats
Driving my children home from new york on the 6th of july 2013, some where on the turnpike my 16 year old daughter complained about the heated seat being to hot. I told her that she should turn it off then, to witch she replied i already did dad but its still hot. She drove the rest of the trip with the seat off. As soon as we could pulled over to take a look at it we did. When we took a look at the effected area it…
1 injury
ODI 10523802
Seats
The 1999-2004 jeep grand cherokee seat track has a weak point on the rear scissor assembly. When you start to notice a wobble or click it means one of the tiny connecting pieces has broken. Eventually the other side will also break allowing you to lift the entire seat up. *tr
ODI 10610855
Seats
The driver's side power seat bracket had broken in two, tipping the seat to the right. *tr
ODI 10492372
Air Bags · Seats
Tl* the contact owns a 2002 jeep grand cherokee. The contact received recall notices for nhtsa campaign numbers: 12v525000 (seats) and 12v527000 (air bags) however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10619281
Seats
While driving, i stepped on my brake, i heard a loud "bang" and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, i was in the rear seat area. Upon further investigation, i found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were…
ODI 10475291
Seats
The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which i had to compensate for in order to avoid running off the road into the ditch. I have since read online that this is a common problem of metal fatigue from under strength rails. *tr
ODI 10490564
Air Bags · Electrical System · Seats
My power steering went out, the air conditioner quit working, the air bags light will not go off, headlights come on and off when no one is in the vehicle, the electrical sensors are inoperable, and the heated seats get too hot, or not work at all. I have yet to receive any recalls for my 2002 jeep grand cherokee overland. I would like to know why i have not received any recall notices for the problems that have…
ODI 10532485
Seats
Tl - the contact owns a 2002 jeep grand cherokee. The contact stated that the driver seat heating element over heated causing a hole to burn through the seat and the drivers jackets. The driver sustained a minor burn as a result of the failure. The vehicle was taken to the dealer. The technician diagnosed that seat heater was found to be burnt and needed to be replaced. The manufacturer was made aware of the failure…
ODI 10559607
Seats
The drivers side front heating element started to smoke. Unit was turned off quickly & has failed to operate ever since. *tr
ODI 10444908
Seats
Hit from behind ,rearended,. First impact threw me forward then hit again 2nd impact broke seat back and i fell back flat into backseat.. 2 torn rotator cuffs and shoulder ball and socket damaged due to trying to hold onto wheel and maintain control of car while seat was collapsing. *tr
Crash reported
ODI 10523783
Seats
My vehicle is an 02 overland. My driver side heated seats no longer works. One morning it was just dead and passengers are constantly complaining about the intense heat coming from their seat. I have never been informed of this as a faulty unit but now seeing the complaints online i would like to voice my issue and have my seats checked out or disabled. I really appreciate any help you can provide. *tr
ODI 10565682
Seats
Recently my front driver seat on my 2002 jeep grand cherokee overland started to rock back and forth and felt very "loose". I looked under the seat and found that the very thin metal that had been connected to the seat frame/rail had fractured and one bolt had actually bored through the metal hole opening between the two assemblies. *tr
ODI 10393120