2002 Jeep Grand Cherokee Suspension Problems
- 12
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 3 |
| 1–30k mi | 2 |
| 150–400k mi | 2 |
| 60–100k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Seats · Suspension
The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, i cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. Periodically when i start the jeep the air bag light will stay on.. I have to pull over, turn the vehicle off,…
ODI 11076185
Suspension
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while turning at a low speed, an abnormal sound emitted from the front of the vehicle. The contact discovered that the front passenger side lower ball joint was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
ODI 10851853
Steering · Suspension · Wheels
Death wobble in steering system at 40 mph and above.
ODI 10895511
Suspension
Tl* the contact owns a 2002 jeep grand cherokee. While driving at various speeds, the vehicle shook profusely. The vehicle was taken to an independent mechanic where all four ball joints, front steering gear, all four shocks, all four tires, and both rear control arms was replaced. Even after the repairs, the contact was still experiencing the same failure. The vin was not available. The failure mileage was 120,000.
ODI 10924683
Steering · Suspension
As i was driving down the highway all of a sudden without any warning the front end of my jeep grand cherokee started shaking very violently. I took my foot off the gas pedal and tried to slowly apply the brakes and get the jeep off the edge of the road. It was really hard to control the car but i did manage to get it off the road. I drove back home on the edge of the road going about 30 mph with my flashers on. I…
ODI 10694887
Steering · Suspension
Death wobble unable to steer control auto at 30mph and above unable to repair yet w/over $1000. Spent on issue front end too sensitive unable to drive. *tr
ODI 10703764
Suspension
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while servicing his vehicle, he noticed that the front coil spring was severely corroded and fractured. The dealer stated that the coil spring perch was welded to the axle as a result the entire axle assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 162,000.
ODI 10596653
Steering · Suspension
Driving highway speeds, 65 mph, hit a small bump on the road and the steering wheel began to shake violently. I purchased the vehicle new in early 2002 and this was the first incident. Since then this has happened several more time. Suspect a worn steering damper.
ODI 10532542
Electrical System · Gasoline · Seat Heater/Cooler · Suspension · Unknown Or Other
Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before i purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all…
ODI 10013819
Suspension
Jeep pulls to the right. Took it to two different deallers. Claim nothing is wrong. *ak
ODI 10061969
Suspension
Consumer states there is a loud knocking noise coming from the steering wheel area. Cause is unknown. *ak
ODI 10027007
Suspension
While driving vehicle tends to wander all over the road excessively, especially if hit by a crosswind or passed by a tractor trailer. It is very hard for consumer to maintain lane. The tires have been replaced and the alignment has been checked. Dealer cannot diagnose cause of problem.*ak
ODI 10024442