2002 Jeep Grand Cherokee Seats Problems
- 65
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 65 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- heated seat · 15 records
- front seat · 11 records
- side seat · 10 records
- heated seats · 8 records
- drivers seat · 7 records
- side heated · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 23 |
| 60–100k mi | 19 |
| 150–400k mi | 9 |
| 30–60k mi | 3 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
Front driver's seat seemed wobbly, looked under seat and bracket that holds seat to the rails is broken on front left and right side. You can now lean back and front of seat lifts up. Very dangerous. If there was a crash, you could easily end up in the back seat of the car. I have looked and found many complaints about this situation with the jeeps, 1 site had over 2600 complaints in a 2 year period. I took off the…
ODI 10390214
Seats
Noticed a failure of driver's side seat mount. Seat now rocks back and forth because front of seat mounts became fatigued and failed. After doing some internet research, this seems to be a common problem with this model and should be investigated.
ODI 10388889
Seats
The heated seat on my 2002 jeep grand cherokee overland overheated and burned my legs. I now leave the heated seat turned off. I took the car to the jeep dealer and they stated it needs a new seat heater assembly and will cost $800.00. I cannot afford to pay that much so i did not have it replaced. I saw a recall notice on the nhtsa web site and discussed this with the jeep dealer. The jeep dealer stated that my…
ODI 10384151
Seats
This evening, while making a left turn in my 2002 jeep grand cherokee laredo, the metal base structure of the driver's seat sheered off in the right front position. This has resulted in the seat being secured to the vehicle by only the other three positions, and the seat wobbles back and forth. The vehicle is now unsafe to drive. In a collision, the failure of this seat is assured. *tr
ODI 10364308
Seats
I have a 2002 jeep grand cherokee. The seat frame broke through completely with normal wear, less than 100k miles on the car. I took the car to get it inspected and it failed because of the seat. Something this serious should be recalled. *tr
ODI 10359280
Seats
My 2002 jeep grand cherokee laredo front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. This is caused by under quality strength of metal and welds. Form asks for a date of incident below but this has happen four times over a three to four year period. *tr
ODI 10358802
Seats
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the driver and passenger side heated electric seats were overheating abnormally. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was made aware of the failure and stated that the vehicle was not included under nhtsa campaign number: 09v117000 (seats). The vehicle was not repaired. The approximate failure mileage…
ODI 10526156
Seats
Drivers side front heated seat worked intermittently at first then one time got extremely hot and no longer works. The mechanic where we purchased found the heated seat element had burned in two and the foam cushion had burnt as well. Told us to contact chrysler, they said our vehicle was not included in recall. *tr
ODI 10325477
Seats
Driver side seat lower frame broke while me driving and made me swerve left almost running off the by-pass,upon looking at my seat i revealed a cracked lower seat frame,which makes me very uncomfortable when driving, the seat is very loose. My actual weight is 210lbs 5 11" i feel that the seat should be assembled to easily handle a 250lb person. *tr
ODI 10314763
Seats
My 2002 jeep cherokee limited front driver seat brackets have broken on all 4 legs where they bolt onto the floor.. I had them welded back and it appeared sturdy until the other day when i went to get into the seat... The left upper front brace broke completely thru. I called cross jeep in louisville ky, to replace this part... They said i had to pay $331 in advance and couldn't give me a very good date when the…
ODI 10310923
Seats
Whilst driving heard a snap and the front driver's seat started to wobble. The metal bracket snapped. This is a 2003 jeep grand cherokee. *tr
ODI 10310991
Seats
Driver side seat totally broke, including the brackets on the bottom, and the right side of the back part of the seat. It is very dangerous, was driving on the freeway when it happened and the seat just snapped. Now i'm having a hard time finding a replacement seat... *tr
ODI 10308562
Electrical System · Seats
Driver's side heated seat got extremely hot and has since quit working. Called dealer and chrysler/jeep and both say it is not covered under the current recall #j14. I see where there are 17 under the "seat" heading of component and others under the electrical heading. This should be a recall someday and soon. *tr
ODI 10300137
Seats
My drivers seat has broken off of my car offering no support in the event of an accident. The bracket that holds the seat onto the car broke at the base where the bolts hold it onto the car. If just sitting in the seat breaks it how well will this hold up in the event of an accident? Getting into an accident at a highway speed could totally break the seat off of the car and offer no help in the event of a crash. In…
ODI 10296659
Seats
My heated seat on my 2002 jeep grand cherokee overland got to hot and melted the seat padding on the drivers side it dose not work and there is a recall on them and my jeep is not on the recall. *tr
Fire reported
ODI 10312336
Seats
Front drivers heated seat element got very hot and burned me and stopped working. *tr
1 injury
ODI 10318604
Seats
2001 jeep grand cherokee heated seat failure and fire, the heated seat stopped working on investigation of the cause it was discovered that the carbon fiber element in the seat cushion had failed and burned the surrounding foam and seat cover material. *tr
ODI 10294594
Seats
Takata recall, was driving to work on a highway in minot nd, started to smell smoke and something hot smelling, then my right drivers leg was getting hot. I looked down and my drivers seat was smoking underneath. Hurried to stop along the side of road, turned off seat warmer button, then opened the drivers door to clear the smoke and cool under the seat. Reported this to chrysler, they stated my vin # was not on the…
ODI 10825147
Seats
Took my 2002 jeep grand cherokee into dealership to fix a window. When i picked it up they had changed some part that was a recall on my heated seats. The heated seats then burned out a module and the dealership said that it was not their problem and that it would cost $200.00 per seat to fix. I couldn't believe it. Obviously i now have seats that only heat on high. *tr
ODI 10330051
Seats
2002 jeep grand cherokee overland heated seat no longer works prior to it quitting, it would get very hot and have to be shut off i was advised that there was a recall & when i called the dealer they said my 2002 jeep was not inlcuded--maybe someone should look into including additional 2002 jeep cherokees-
ODI 10322639
Seats
2002 jeep grand cherokee driver's seat frame broken in front and back. Original break on the front of the frame needed to be welded back on. Second break is on the front and rear of the frame. Need to replace entire frame. *tr
ODI 10291117
Seats
My 2002 jeep grand cherokee driver's seat breaks from the frame of the vehicle. The seat was rewelded to the frame but then the rails that are attached to the vehicle broke and needed to be replaced. A jeep dealers' mechanic stated that this was a common problem with this vehicle. *tr
ODI 10308532
Seats
Tl* the contact owns a 2002 jeep grand cherokee. While attempting to enter the vehicle, the driver-side seat shifted out of position without intention. The vehicle was taken to a local body shop, and a mechanic concluded that the seat bracket need to be replaced. No repairs were made to the vehicle. The current and failure mileages were under 99,685.
ODI 10288977
Seats
My driver side seat on my 2002 jeep grand cherokee is sagging on one side. Checking on-line this is a very common problem where chrysler designed it poorly and used substandard parts. *tr
ODI 10283444
Seats
We purchased a 2002 jeep grand cherokee laredo on 7/1/09. The driver's side front seat shifts forward and backward depending on the direction of travel, bumps in the road, etc., making it difficult to maintain full control of the vehicle. *tr
ODI 10275739