2002 Jeep Grand Cherokee Visibility Problems
- 57
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 57 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- passenger side · 16 records
- blend door · 13 records
- blend doors · 8 records
- side window · 4 records
- common problem · 4 records
- climate control · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 29 |
| 30–60k mi | 10 |
| 100–150k mi | 7 |
| 1–30k mi | 3 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Visibility
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vent controls failed to work upon using the button to turn on the heat. The contact stated that the vents blew cold air repeatedly. The vehicle was taken to a repair shop who diagnosed that the recirculation door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate…
ODI 10660852
Air Bags · Engine And Engine Cooling · Parking Brake · Power Train · Support Device/Strut · Visibility
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received nhtsa recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The…
ODI 10562862
Visibility
I as well as many other people am having problems with my power windows cords and regulators breaking i have put over $400 in one window and now have 2 more broken. Chrysler states first that because i am the 4th owner they cannot help me, then states that because of my cars year (2002) and mileage (126k) they cannot help me. *tr
ODI 10447164
Visibility
2002 jeep grand cherokee limited. May 2010 front passenger side window fell down while driving. March 2011 back driver side window fell down while driving with my 4 year old daughter on that side. Went to dealer said it would cost $800 to fix both windows. The way it sounds this is happening alot. It needs to be recalled. Had to drive 30 minutes in 20 degree weather home with daughter in car. Something things to…
ODI 10390137
Electrical System · Exterior Lighting · Visibility · Wiring
Electrical system:wiring:interior/under dash. Nhtsa campaign id number : 01v288000 my 2002 jeep grand cherokee is having electrical issues of this nature. Car lost directionals and heater/defroster, brake lights on highway. All electrical related. *tr
ODI 10374669
Visibility
The defroster blows cold air randomly while driving in the winter. Causes the windshield to fog, then freeze while driving. This is a very common issue and easy fix, but requires removing the entire dashboard assembly. To replace a $5 piece of plastic. This is a common issue and a safety problem and should be covered by the dealer. *tr
ODI 10426582
Visibility
I don't understand how the nhtsa can ignore the problem with the hvac blend door assembly unit on the wj jeeps. How can having no heat and no defroster not be a safety issue. I live in maine and can not afford the estimated $1200 repair to fix this widely known defect. Try driving in 15 degree whether with snow on the roads and no defroster. Guess what happens? Your breath causes the windows to fog hence to the…
Crash reported
ODI 10334991
Visibility
The heater / defroster stopped blowing hot air out on both passenger and driver's side of vehicle causing dangerous conditions while driving in cold conditions. I live in colorado and the other day even the inside rear view mirror was frozen and was no use. *tr
ODI 10297683
Visibility
Same common problem that has occurred on thousands of chrysler/jeep grand cherokee's. The blend door actuators that regulate hot and cold air fail so that heat stops working entirely. This also means the defrost stops working which is a major safety hazard when driving in wet and cold climates like the winter months in washington state. I recently drove over one of our mountain passes and could not see anything…
ODI 10368419
Air Conditioner · Electrical System · Mechanical · Visibility
The heater on my 2002 jeep grand cherokee only works approx. 25% of the time. The person i purchased it from said it only happened to her every so often, but that it had gotten worse. Since i've owned it, it has continued to get progressively worse. I'm concerned as winter is approaching and i'll need to see out the windshield and will need a heat defroster for it living here in nebraska. This is a long known…
ODI 10286061
Visibility
CLIMATE CONTROL SYSTEM BLEND DOOR FAILURE. *TR
ODI 10342770
Visibility
My window regulators keep failing one at a time in my 2002 jeep grand cherokee. The first time it happened on a major highway and there was a loud bang in which i thought i hit something. Then my window fell in the door providing me no protection on i-95. Most recently, in june 2009, my passenger window failed during a major electrical storm (evening of june 11, 2009 in wilmington, de) leaving myself and car soaked…
ODI 10274908
Visibility
Three of four power window regulators have failed suddenly and without notice, all within a year of each other with the most recent being last week. Each time it occurs, there is a popping sound followed by the window dropping into the door. I have so far been fortunate to only have this happen when driving at speeds <30mph and without my child or dog being in the vehicle; however, there's still that 4th window with…
ODI 10274120
Fan/Motor · Visibility
Visibility: defroster/defogger system:windshield:blower. *tr
ODI 10267530
Visibility
VISIBILITY-DEFROST. *TR
ODI 10303608
Cooling System · Visibility
My 2002 jeep cherokee started blowing heat only on the drivers side and cold air on the passenger side. The windows were constantly fogging up making driving only possible by lowering the windows to reduce fogging. Now, i have no heat and the mechanic says it is my blower doors and that this happens to alot of jeeps. We had to abandon the vehicle during a snow / freezing rain even last week and then couldn't drive…
ODI 10257114
Visibility
2002 jeep grand cherokee, laredo, 4x4 i noticed that the vehicles hvac is not functioning correctly. This causes sometimes obstructed views in passenger side compartment . This occurs everyday when vehicle is running i'm currently in the process of repairing this defect myself. *tr
ODI 10254651
Visibility
2002 jeep grand cherokee overland. Heater/defroster blowing cold air causing windshield to freeze up. I searched the complaints and cannot believe that there hasn't been a recall on this model vehicle. Has 60 minutes or the national media been apprised of the problems with this model vehicle? This is what i believe is a serious problem. Maybe not if you live in florida, but i live in connecticut. I only hope someone…
ODI 10253902
Visibility
The automatic blend doors to control the heat are broken and now only blows cold air out of my vents, my windshield now freezes up very easily and makes driving in freezing condition very dangerous. *tr
ODI 10253635
Visibility
The heater on my 2002 jeep grand cherokee blows cold air on the drivers side. *tr
ODI 10252912
Visibility
Passenger and driver side power window actuators have failed. The passenger side failed first and was covered by an extended warranty. A few months later the driver side failed. Vehicle is only 6 years old. *tr
ODI 10250995
Visibility
Hvac blend door breakage leading to expensive dashboard removal for part replacement. Online forums suggest this is a very common problem. Jeep grand cherokee laredo 2002. *tr
ODI 10251085
Visibility
I own a 2002 jeep grand cherokee limited v8. Since i have owned the vehicle i have been battling with no heat. There is a problem with the blend door that comes with the dual module heating and cooling system. I sell homes and people do not get loans if there is no heat in the house. It is considered uninhibitedly. What do i say to my 2 year old when they want to be warm while driving anywhere in the cold months.…
ODI 10248610
Visibility
The blend doors stop operating correctly and there is no heat and no control of the air on the passenger side of the dash. Dash needs to be removed to replace blend doors and mechanisms. *tr
ODI 10255117
Visibility
Prior to the problem the vehicle performed as designed and then suddenly a snap noise came from the dash area and then the windows fogged while i was driving. The failure was a plastic component of the climate control vent system and the consequences are no heating of the drivers compartment and compromised comfort & visibility while driving. The only solution that the jeep dealer offers is to replace the badly…
ODI 10248217