1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Visibility

2002 Jeep Grand Cherokee Visibility Problems

57
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 57 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • passenger side · 16 records
  • blend door · 13 records
  • blend doors · 8 records
  • side window · 4 records
  • common problem · 4 records
  • climate control · 4 records

Mileage in stored records

BandRecords
60–100k mi29
30–60k mi10
100–150k mi7
1–30k mi3
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 2, 2008

    Visibility

    Have a 2002 overland jeep and the heat has gone out on it for a second time. Very expensive to keep fixing and was told this is common for this vehicle. *tr

    ODI 10254821

  • October 21, 2008 · 55,000 miles

    Visibility

    I own a 02 jeep grand cherokee limited. First it started off with only hot air on my drivers side and freezing cold air on my passenger side, now its just cold all around. I took the car to the dealership and they said its a problem with the blend door system and it would cost over 1000 dollars to fix. When i looked online to find a quick fix for the problem i learned there are thousands of people with the same…

    ODI 10250453

  • October 15, 2008 · 98,000 miles

    Visibility

    In the fall of 2008, my son and my wife exited the front of the vehicle and closed their doors. Within a second or two, both of them heard a bang but saw nothing wrong, as they were both at the front of the vehicle and unable to see their side windows. After returning to the vehicle, my son noticed his window was not up as he had left it. He was unable to raise the window normally so a cold trip home followed. A…

    ODI 10282252

  • October 13, 2008 · 144,000 miles

    Visibility

    Front driver side window went down and was covered under warranty. Now all three remaining windows are down. All three went within the same month. This is obviously a factory defective problem and very expensive. Chrysler should recall and cover this issue at their expense. *tr

    ODI 10249354

  • October 10, 2008 · 62,000 miles

    Visibility

    Blend door actuator failure, safety issue!! No visibility!!! No heat on passenger side. *tr

    ODI 10246715

  • October 3, 2008 · 108,479 miles

    Visibility

    I was getting ready to go to work. It was cold and i needed to turn on the heat. I turned the heat on and all i got was cold air, the entire 30 miles that it takes for me to get to work. Took it to the dealership and they told me that it was my blend doors and that it would cost $1500. *tr

    ODI 10248853

  • September 25, 2008 · 83,000 miles

    Visibility

    2002 jeep grand cherokee blend door actuator broken and defrosted is now disabled i can not see. *tr

    ODI 10244562

  • September 1, 2008 · 50,000 miles

    Air Conditioner · Visibility

    My 2002 grand cherokee suddenly has no heat. The defroster works randomly and sometimes shuts down only blowing cold, outside air causing the window to fog up with no warning. After researching this issue online there are thousands of complaints about this, the dealer fix is to take off the dash ($1000+ in labor) to fix a $20 part. There are parts available online to do the fix yourself for $100. Seems to me that…

    ODI 10246240

  • August 15, 2008 · 70,000 miles

    Visibility

    2002 jeep grand cherokee. Blower controller connector is overheating and melting connector and now not working. Replacement with new connector is possible from dealer with morpar repair kit #05102406aa . However... This does not fix the problem as it will happen again and again. This is due to strain on the blower motor drawing high amps because the common problem with this jeep is with the ac "blend doors" which…

    ODI 10240854

  • August 2, 2008 · 69,000 miles

    Fan/Motor · Visibility

    Visibility: defroster/defogger system:windshield:blower having a visibility problem with the heater/airconditiong in car heating/airconditioning not clearing windshield. *tr __________________

    ODI 10238537

  • July 14, 2008 · 90,000 miles

    Visibility

    BLEND DOOR FAILURE ON '02 GRAND CHEROKEE. *TR

    ODI 10236392

  • July 10, 2008 · 94,000 miles

    Cooling System · Seats · Visibility

    Tl*the contact owns a 2002 jeep grand cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer…

    ODI 10241735

  • June 1, 2008 · 83,000 miles

    Visibility

    Blend and recirculation door failures in hvac unit. Failure is extremely common, and costs over $1,000 in repairs. *tr

    ODI 10240124

  • May 17, 2008 · 48,000 miles

    Visibility

    Two years ago my passenger side heat stop working. When i took it to the dealer, they stated that it was not cover by any warranty and it would cost $1500.00 to repair. So the put tape over those vents and only had the driver side working. Last may my driver side stop blowing hot air also. Took back to the dealer, guess what it will cost $1200.00. I'm tried of this, jeep should have a recall! *tr

    ODI 10243371

  • February 9, 2008 · 96,000 miles

    Visibility

    While driving home last year i rolled my driver side window up and heard a loud bang. I at first thought that someone had hit my vehicle with a large rock but then the window dropped down into the door. When i got home, i went online and found quite a few complaints about the window regulators failing in chrysler grand cherokees and the fact that chrysler is aware of the issue but refuses to cover the repair. I also…

    ODI 10277073

  • January 21, 2008 · 51,800 miles

    Defroster/Defogger/Hvac System · Electrical Heating Element · Fan/Motor · Visibility

    Cold air blowing from passenger side vents and windshield defroster regardless of control or temp settings. Driver side temp adjustments work properly, but passenger side and windshield defroster controls do not provide any heat. Windshield does not defrost, as temp mix is not functioning for passenger vents or for windshield defroster. Problem has not been resolved. *tr

    ODI 10217898

  • December 24, 2007 · 95,000 miles

    Visibility

    No heat, poor defroster performance. Was told the problem is the heater blend door has failed and the cost is around $`1,800.00 to repair. I started last winter with no head on the passenger side, now there is no heat on either side. Defrosters not properly clearing windshield. *tr

    ODI 10246734

  • December 12, 2007 · 70,000 miles

    Visibility

    Heater/ac blend doors have detached from the shaft attached to the electric motor. The doors circulate conditioned air to the cab and are responsible for defrosting the windshield. The windshield no longer defrosts causing visibility issues during the winter months. *tr

    ODI 10342537

  • November 27, 2007 · 730,050 miles

    Visibility

    Today while driving my 2002 jeep grand cherokee overland, the heater stopped sending warm air to the driverside defroster and heat outlets (has dual zone controls). I suspected it was a problem with the "flow doors" which control the amount of warm air to enter the passenger cabin. Upon researching the problem on the internet, it appears this is an identified defect affecting many jeep grand cherokee owners. The…

    ODI 10251929

  • October 31, 2007 · 71,000 miles

    Visibility

    I own a 2002 jeep grand cherokee limited with 84,400 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat…

    ODI 10256608

  • February 1, 2007 · 75,000 miles

    Visibility

    Inability to see through the windshield due to excessive moisture on windshield and unable to clear windshield. *tr

    ODI 10246601

  • January 9, 2007 · 50 miles

    Visibility

    $40k jeep grand cherokee limited 50k miles heater / temperature failure in responding to any settings dealer estimate for repair @$1,500.00 repair with same part as previously malfunctioned. 30 day warranty only not repaired unacceptable terms. *tr

    ODI 10254177

  • November 1, 2006

    Unknown Or Other · Visibility

    2002 grand cherokee dual climate control lost heat in both zones. *ts the consumer stated the problem was due to the weak blend and recirculation doors in the hvac system. The doors are turned by a motor attached to the bottom of the door at the end of a hinge shaft. The motor stops turning when there is enough physical resistance from the door stopping against its housing. This puts stress on the shaft/door…

    ODI 10174345

  • October 26, 2006 · 60,000 miles

    Visibility

    In the fall of 2006, the heat in my 2002 jeep grand cherokee stopped working. I did some online research and this problem was so common that i easily found plenty of people with the exact same problem that were able to self-diagnose the problem using the jeep's internal computer to output the system faults. Using the same method to enter the azc self-diagnostic mode, the climate control display outputted the system…

    ODI 10241855

  • October 10, 2006 · 50,000 miles

    Fan/Motor · Visibility

    Visibility: defroster/defogger system:windshield:blower. *tr

    ODI 10243879