2002 Jeep Grand Cherokee Seats Problems
- 65
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 65 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- heated seat · 15 records
- front seat · 11 records
- side seat · 10 records
- heated seats · 8 records
- drivers seat · 7 records
- side heated · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 23 |
| 60–100k mi | 19 |
| 150–400k mi | 9 |
| 30–60k mi | 3 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Frame And Members · Seats
My son's 2002 jeep grand cherokee driver's seat started wobbling and then completely broke loose from the frame. He is 240 lbs and was just driving normally. Over time ... The wobbling gradually got worse. The seat completely broke loose as he was accelerating after waiting for a stop light. I removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with…
ODI 10273766
Seats
Approximately mid january, the driver's side heated seat cushion overheated and caught fire. Luckily turning off the switch extinguished the fire. However it left a couple of inch long burn mark in the leather seat cover. We had been noticing "hot spots" in the heating element, and my wife had placed a fleece hood on the seat to sit on. This also received some melting but saved her from any burns. Discussion with…
Fire reported
ODI 10257094
Seats
Extreme heating of driver's side heated seat with subsequent failure. *tr
ODI 10255756
Seats
Heating elements for front heated seats burned foam in both seats. Heating elements no longer function causing an expensive repair. Jeep build date of february 2002. Manufacturers recall f17 starts with date of manufacture of september 2002. Chrysler acknowledges the problem but will not expand the recall dates. *tr
ODI 10248681
Cooling System · Seats · Visibility
Tl*the contact owns a 2002 jeep grand cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer…
ODI 10241735
Seats
As the purchaser of pre-owned 2002 jeep gc limited, have experienced front seats heater elements shorting and failure. *tr
ODI 10247909
Seats
2002 jeep grand cherokee overland 10 way heated power memory seat . The original seat heater element burnt up in winter of 2006 . The mechanic who fixed the car said that there was a noticeable burn marks on the leather underside of the seat cushion. The replacement unit burnt again in 2008. I then decided against paying for the repair again. Now chrysler has recalled over a 100000 jeeps for seat problem under…
ODI 10294002
Seats
Driver's seat frame broken, 3rd time. Welded twice before to repair. *tr
ODI 10325273
Seats
The support frame for the drivers side seat failed at approximately 100,000 miles. It causes the car seat to shift as there are only 3 support points instead of 4. I had a mechanic attempt to fix it but that only lasted until 150,000 miles. A moderate to high impact accident may cause the entire seat to come loose thereby nullifying any safety effect a seat belt may have to save my life. *tr
ODI 10369296
Seats
After just less than 30k miles, both front seat elements started to get overly hot, then stopped working. Took into dealer, found short in bottom element. Vehicle was stilll under warranty, i had also bought an extended warranty. Everything for that eight way powered seat was covered but the heater element. Was told it would be an $800 per seat fix. I declined to have it fixed. Now i find out that there is a recall…
ODI 10485396
Seats
Upon acceleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. Substantial corrective action was taken to keep control of vehicle. (i copied this complaint from another complainant because it is identical to mine). I had the same problem with my 1999 grand cherokee and the manufacturer replaced it under warranty after much negotiation, because the vehicle was out of…
ODI 10146083
Seats
Tl* the contact owns a 2002 jeep grand cherokee laredo. The contact stated that the driver and passenger side heated seats would overheat and burn the back of the seat occupants legs. The vehicle was taken to the dealer who stated that the vehicle did not fall under nhtsa campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). The manufacturer was not contacted and the vehicle was not repaired.…
ODI 10396018
Seats
Drivers seat broke loose from mounting and tilted back on one side. Mr
ODI 768257
Seats
Defective front seat on my jeep cherokee 2002 had broken. *tr
ODI 10344823
Seats
Material on seat creates a static charge that is discharged when consumer touches outside of vehicle, such as door, fuel tank, etc,. This may ignite a fire. Contacted dealer.*ak
ODI 8018326