2002 Jeep Grand Cherokee Rotor Problems
- 95
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 95 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 26 records
- rotors warped · 21 records
- brake rotors · 21 records
- brake pedal · 15 records
- brakes applied · 15 records
- front rotors · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 55 |
| 30–60k mi | 10 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Caliper · Pads · Rotor
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the steering wheel, floor, seat, and instrument panel vibrated. There was also a minor pedal pulsation (brake roughness) under light to moderate pedal application. He took the vehicle to the dealer and they stated that the brake calipers were covered under warranty; however, the rotors and pads would have to be replaced at his own expense. The…
ODI 10223163
Rotor
The brakes on 2002 grand cherokee are very suspect. The dealer replaced them under warranty at 24,000 miles due to warpage of rotors. At 54,000 miles the rotors were turned because of warpage and now at 62,000 they exhibit symptoms of being warped again - worse than before they were last turned. Jeep has obviously only replaced defective parts with defective parts. This creates cost, inconvenience and potential…
ODI 10183432
Equipment · Rotor
The front brake rotors have warped for the second time in 42,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. The shaking is more pronounced when braking from speeds above 40 mph. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty. *jb
ODI 10178804
Rotor
Tl*the contact owns a 2002 jeep grand cherokee. When the contact depresses the brake pedal to stop the vehicle, the front end shakes. While driving during the winter months and depressing the brake pedal, the front end shaking causes the contact to lose control of the vehicle. He examined the brakes and noticed that the rotors were warped. The vehicle was taken to the dealer, but was not serviced. The failure…
ODI 10224075
Rotor
Dt*: the contact stated the vehicle did not stop while the brake pedal was depressed. The brake pedal must be pumped in order to stop. The dealership determined the rotors were too thin for the vehicle and thicker rotors should be installed.
ODI 10167451
12v/24v/48v Battery · Air Conditioner · Automatic Transmission · Power Window Devices And Controls · Pump · Rotor
After reading almost all complaints with other 2002 jeep grand cherokees, i have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (i work for a car dealership) last month, i have had almost $500.00 worth of repairs for my power steering…
ODI 10165894
Rotor
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 45 mph, the front end of the vehicle shook when the brakes were depressed. The vehicle was taken to the dealer who stated that the front rotors were warped due to excessive heat. This failure has occurred previously. The correct vin, # of cylinders, and engine size were unknown. The current mileage is 55,000 and failure mileage was 45,239.
ODI 10192243
Rotor
Brake rotors are warped on 2002 jeep grand cherokee with only 26000 miles on car. Steering wheel vibrates violently when brakes applied at 40mph+. *jb
ODI 10160079
Rotor
2002 jeep grand cherokee. When braking, the steering wheel shudders and front end vibrates. I was told by jeep service that calipers were defective causing rotors to warp. Vehicle has only 23000 miles. Dealer service informed me all front end brake components would have to be replaced at my expense. After further discussion, service dept. Agreed to a one time repair under a '' good will warranty. After researching…
ODI 10160096
Rotor
My 2002 jeep grand cherokee limited v8 rotors warp every 12k-15k. The conditions worsens the longer i wait to have them repaired. I get strong steering wheel and brake pulsation when applying the brakes, especially at speeds over 40 mph, but i can feel at speeds as low as 5 mph. This is definitely a safety concern, i have issues braking at high speeds due to the pulsation. *nm
ODI 10154584
Caliper · Rotor
Dt*: the contact stated while driving at various speeds, the service brakes pulsate causing the steering wheel to vibrate. The dealership turned the rotors at 7,000 miles. On december 3, 2004 at 17,000 miles the rotors and calipers were replaced because the vibration returned. At 28,000 miles the problem returned, but there have been no additional repairs.
ODI 10152593
Rotor
Dt*: the contact stated while the vehicle was being driven at any speed, the steering wheel shook. The dealership determined the rotors were warped and replaced the rotors. This occurred every 20,000 miles and the rotors must be replaced.
ODI 10151641
Rotor
Brakes have been replaced on jeep grand cherokee (2002) twice since purchase new. Both times wear was uneven and symptoms were extreme shaking while braking. The dealer did not charge for the brake repairs, because he said they would bill daimler chrysler as they know there is a problem with the brakes. The third time the brakes began shaking i spoke with the dealer for repair. They informed me that the car…
ODI 10140498
Automatic Transmission · Electrical Heating Element · Rotor
Dt: the contact states he owns a 2002 jeep grand cherokee limited. The consumer states that there was technical service bulletin 10005603 regarding the visibility:defroster/defogger system:windshield:controls/wiring. The consumer stated that he had the repairs done, but the cost was $1,357.24. He was still not satisfied with the repair of the vehicle because some of the vents pushed through a lot of air, and some of…
ODI 10137178
Equipment · Rotor
Jeep started shaking when brakes were applied. It was noticeable but not horrible. I live in colorado and went up into the mountains where brakes were applied more frequently. Had a car load of girl scouts on a camping trip. When the brakes heated up, the car started shaking so violently when the brakes were applied that it was difficult to control the car. The girls were scared to death and the shaking caused me to…
ODI 10134775
Rotor
Repeated warping of the brake rotors on my 2002 jeep grand cherokee, three times in 36,000 miles. This causes excessive shaking when braking.
ODI 10126305
Rotor
The front brake rotors are not built strong enough. They will warp within 12,000 to 14,000 miles, causing the front end to shake violently when the brakes are applied. This happens well before the brake pads are worn enough to be replaced. My jeep has 32,000 miles and has already gone through two sets of rotors, and will be needing another set soon.
ODI 10124968
Caliper · Pads · Rotor
Dt: contact states the brakes pulsate which causes the vehicle to shake. The brakes have been replaced once, but repaired 3 times. The problem continues. *ak
ODI 10121908
Antilock/Traction Control/Electronic Limited Slip · Rotor
Dt: this starting again for the second time on april 30th, 2005, and this happened before about a year and half ago. The rotors went out again for the second time. Contacted jeep, and they covered the repairs the 1st time, and currently they were going to charge consumer for the second time. This vehicle only has 38,450 miles on it. Dealer recommended putting on heavy duty rotors on it. *ak
ODI 10128717
Rotor
Warped brake rotors . . . Jeep has a major problem with this potential safety issue and refuses to acknowledge or correct the problem. Shame on them for not replacing their faulty parts.*ak
ODI 10116754
Lines And Fittings · Rotor · Shoes/Linings
The rotors in my grand cherokee have failed early on my 2002. I had to have them replaced--under 5000 miles--then at 22000 they failed again and this time they cut them down--now at 35000, i have to have them replaced. These are chrysler / mopar parts--this is a jeep--like a truck--so why is this a problem--not only i have had this problem--when speaking with fullerton, in somerville nj, i was told by the service…
ODI 10114402
Caliper · Rotor
Vibration of the steering wheel, floor, seat, instrument panel & fminor pedal pulsation (brake roughess) under light to moderate pedal application. This condition may be casued by thickness variation of the brake rotor system. To correct this problem brakes & calipers must be replaced. I feel that anything having to do with the brakes on a vehicle should be the responsibility of the vehicle manufacture to correct. I…
ODI 10116286
Rotor
At 15000 miles the rotors warped. As a result, when applying the brakes the front end shook violently. The part was replaced three times. However, problem recurred. *ak consumer was told by jeep that this is a problem in all grand cherokee since 1999 and that there is no fix (after market rotor will not fix the problem). *bf *nm
ODI 10113277
Rotor
Bad rotors. My rotors were warped at 13,000 miles, dealer didn't fix, i had resurfaced at my cost. Now 28,000 miles and same problem. I have had many other vehicles and have never once had warped rotors. I'm the only person who drives the jeep and the claim its bad driving. This hasn't caused an accident yet, but with the violent shaking of the car when braking it very well could. *nm
ODI 10112149
Rotor
19,000 miles brakes pulsating and car shaking at all speeds, rotors and pads replaced. At 30,000 miles brakes again pulsating and car shaking.*ak
ODI 10110739